Tenant Reviews for 1980 N MILWAUKEE AVE

I feel at ease and secure in this residence. The facilities are well-maintained, the security features are valued, and the other residents are considerate and peaceful. I appreciate the various amenities offered and the easy positioning of the property.

Given the quality of this structure, I'd anticipate much better service and care from mgmt. What I've found instead is that the leasing office and upkeep team seem indifferent at best. Calls go unanswered, upkeep concerns aren't treated with urgency, and it takes multiple residents complaining over extended periods before anything gets done. For what we're paying in rent, having mgmt that's essentially unavailable and unresponsive is simply not acceptable. I do want to give credit where it's due—the housekeeping team deserves recognition for keeping the common areas looking Gantastic every single day. The district itself is fantastic and incredibly accessible, but I seriously doubt I'll renew my lease. Even my minor occasional upkeep issues have been brushed aside without any real effort or empathy from the staff.