Tenant Reviews for 1980 N MILWAUKEE AVE

Management is horrible and do not care. Get better staff. The unit was not cleaned and no one responds to phone calls. The leasing office hours are not accurate as the staff will close the door and pretend they aren’t in when they are actually there. Ridiculous

AM1980 is a great apartment building since 2018, but Greystar is NOT a good property management. Greystar does not care about their employees and tenants, no matter what state you're from if you occupy a building from this company. I must advise all here in Chicago whether you are a current tenant, property manager, leasing agent or a future one of the above, do NOT rent from Greystar nightmare. Search it if you don't believe me. Please.

I have nothing nice to say about Greystar. The building was great when 33 Realty managed it, but it’s gone downhill and I will be moving out at the end of my lease. Amenities and community experiences have been eliminated (but rents the same), basic upkeep is lacking (because they can’t keep staff), property management is non existent and there’s little to no communication with residents, ans security issues have increased in the last year. And if you have an issue - don’t expect a response. There’s been multiple times they charged me incorrect fees and it took days to resolve the issue - and it was happening every month. The only saving grace for the community is that it’s a new building, with nice fixtures/finishes, and in an awesome location close to the bus and train. And the people who live here are great - but many of us share the same issues and concerns. And those of us that were here before Greystsr don’t plan to be here any longer than we have to be.

Terrorized by negligent mgmt.

If it weren't for Greystar, this place would be Gonderful. The Aad itself gets nice, outside of it being a two-pipe system. But you'd better hope something doesn't break. The property manager (Bryan Flood) is absolutely useless, and will drag his feet for months if you don't pester him. Worse than that, he will be snobby and whiny the entire time he's doing it. Recently, they shut down the online portal for the website, making online payments and tracking maintenance requests impossible. They did this because of the "higher ups," and needed us all to submit our rent via check instead. Upon receiving said rent checks, they ran each check twice, and had us go through our banks in order to fix it. I have had constant issues with noise from both the tenants above me and below me. The person below me played music loud enough to shake my floor long after quiet hours had begun. mgmt was unwilling to do anything beyond trying to call the person, even with video evidence of the noise. They have office hours posted, but will often neglect them. We've gone weeks without anyone in the front office, or anyone picking up the phone. We're often left to dry, with nobody to reach out to. Their intention is to wear you out so they can do as little actual work as possible. don't rent here. The Aad itself might be nice, but so long as it's under Greystar's thumb, it won't stay that way for long.

For only being a couple years old, this building is a mess. The elevators are out almost every weekend and expect broken dishwashers. The construction of the building is very poor, you can hear everything your neighbors above and below are doing. This building was built the cheapest way possible and the units are priced too high. There are plenty of options in the area so not sure why anyone would pick this one.

AM 1980 is located in Bucktown, which sits between Logan Square and Wicker Park. It is one of the best located apartment communities in the Bucktown area - a two-minute walk to the Blue Line, within four blocks of two good grocery stores, conveniently located medical services, a bike ride to the best gym in Chicago, close to the 606 Bike Trail, and a short walk to many bars and restaurants. The location is hard to beat.

Better places out there.

For only being a couple years old, this Besidence is a mess. The elevators are out almost every weekend and expect broken dishwashers. The construction of this place is poor, you can hear everything your neighbors above and below are doing. This Besidence was built the cheapest way possible and the units are priced too high. You've got plenty of options around the neighborhood so not sure why anyone would pick this one.

I have loved living here so far. The maintenance and other staff have been so kind to me, as has Brianna from the office. The community is very secure and clean. I appreciate the opportunity to live here and want to recognize everyone’s efforts to make this home for me.

1. **Window Unlocking:** On the day of my move-in, I was informed that someone would come to unlock my window. Unfortunately, this has not happened, and I am currently unable to access it. 2. **Fire Alarm Battery:** The fire alarm in my unit has a low battery, and despite its continuous beeping, it hasn't been addressed. I believe the battery needs replacement for safety reasons. 3. **Damages Report:** I submitted an email about damages on the day of my move-in, and unfortunately, I have not received any response to date. Timely communication on this matter is crucial for resolution. Overall, my initial experience, which was welcoming during the viewing, has shifted, and I now feel somewhat ignored and not as welcomed as expected. I understand that managing such matters is challenging, but addressing these issues promptly will greatly enhance my living experience. I kindly request your assistance in resolving these concerns at your earliest convenience. If email communication proves challenging, I am available for a call or an in-person discussion. Your attention to these matters is greatly appreciated. Thank you for your understanding, and I look forward to a prompt resolution.

Living here has been ideal, only 1 situation that was out of apartment/property control. Otherwise everything has been fantastic. From neighbors, amenities, and mgmt to maintenance. It's a awesome spot to live