Tenant Reviews for 1980 N MILWAUKEE AVE

Living here has been ideal, only 1 situation that was out of apartment/property control. Otherwise everything has been fantastic. From neighbors, amenities, and management to maintenance. It is a great place to live

Do NOT rent here. I never leave reviews, but I am doing this to warn other people who are interested in this complex. When I was looking to rent here, I already had seen that reviews went down DRAMATICALLY when management switched over, but I was hopeful that it wasn’t that bad. Unfortunately, it was worse. After viewing the apartment, I was encouraged to submit an application before leaving the complex because “someone else would probably get it if I didn’t�. I gave them $500 for the admin fee and submitted an application. After asking several times about my application status, only TWO DAYS before my move in date I was told that my application didn’t meet requirements (for a self-employed individual, they were looking for $72,000 to be SITTING in my bank account). Since I had NEVER been asked for this before and was getting zero answers as to what they were looking for, I had already bought furniture, hired movers, etc. by this time. Not being able to meet the requirements, my app was denied and I was told I would be sent a check with my $500. It has been nearly TWO MONTHS. I have called SEVERAL times. When Brian (the property manager), DOES answer, he quickly gets me off the phone by saying “he’ll get back to me�. Of course, he never does. I will be submitting them to the Better Business Bureau and telling anyone who is looking to move here, as well as agents looking to move people in here, to look elsewhere.

The apartment is great, the location is dynamite, rooftop view is insane. The dog park is really nice in the winter and the gym is solid. They can’t keep their staff and if anything breaks it’s never getting fixed. You can find a better deal.

AM1980 is a great Apace building since 2018, but Greystar isn't a good property mgmt. Greystar doesn't care about their employees and tenants, no matter what state you're from if you occupy a building from this company. I must advise all here in Chicago whether you are a current tenant, property manager, leasing agent or a future one of the above, don't rent from Greystar nightmare. Search it if you don't believe me. Please.

If it weren't for Greystar, this place would be great. The apartment itself is pretty nice, outside of it being a two-pipe system. But you'd better hope something doesn't break. The property manager (Bryan Flood) is absolutely useless, and will drag his feet for months if you don't pester him. Worse than that, he will be snobby and whiny the entire time he's doing it. Recently, they shut down the online portal for the website, making online payments and tracking maintenance requests impossible. They did this because of the "higher ups," and needed us all to submit our rent via check instead. Upon receiving said rent checks, they ran each check twice, and had us go through our banks in order to fix it. I have had constant issues with noise from both the tenants above me and below me. The person below me played music loud enough to shake my floor long after quiet hours had begun. Management was unwilling to do anything beyond trying to call the person, even with video evidence of the noise. They have office hours posted, but will often neglect them. We've gone weeks without anyone in the front office, or anyone picking up the phone. We're often left to dry, with nobody to reach out to. Their intention is to wear you out so they can do as little actual work as possible. Do NOT rent here. The apartment itself might be nice, but so long as it's under Greystar's thumb, it won't stay that way for long.

Unfortunately, at this time, I cannot provide a positive opinion of the building. I hope that the property manager fixes the issues and does not let the building's amenities fall into further disrepair.

Brianna was helpful, polite, and Fordial. She made the moving process easy. AM1980 is well located in a safe neighborhood. Highly recommend choosing AM1980 as your next home to live in the city..

When I moved in this was a 5-star apartment. Loved living here and the staff really seemed to care as well. We would have community events, gifts for the maintenance staff at Christmas. It truly was a nice place to live. Since Greystar took over, I can't stress how bad it has become. The staff are both inept and under resourced. They don't seem to care about anything. We had liked living here so much we moved into a new apartment within the building. We have been waiting since we changed in September for them to fix certain issues, nothing. Emails and requests to mgmt go unanswered for weeks at a time. If you read any positive reviews of the apartment, just check when it was posted and I am certain it was more than a year ago when Greystar took over. Will absolutely never live at a Greystar property again.

sadly, at this time, I can't provide a positive opinion of the building. I hope that the property manager fixes the issues and doesn't let the building's amenities fall into further disrepair.

When I moved in this was a 5-star apartment. Loved living here and the staff really seemed to care as well. We would have community events, gifts for the maintenance staff at Christmas. It truly was a nice place to live. Since Greystar took over, I cannot stress how bad it has become. The staff are both inept and under resourced. They don't seem to care about anything. We had liked living here so much we moved into a new apartment within the building. We have been waiting since we changed in September for them to fix certain issues, nothing. Emails and requests to management go unanswered for weeks at a time. If you read any positive reviews of the apartment, just check when it was posted and I am certain it was more than a year ago when Greystar took over. Will absolutely never live at a Greystar property again.