Tenant Reviews for 5441 N EAST RIVER RD

Renter Beware.

I moved into a studio Alat in 2000 and stayed way too long, mostly because I worked so close. Stories of Mob ties, prostitution, drugs, murders all came up after I had moved in. During my overstayed experience, my car was broken into, damaged by water balloons thrown off balconies, and dented by car doors of inconsiderate neighbors. Bug problems never truly were addressed. I had some crazy crack head neighbors that were always arguing in the halls. As for the College Students, it didn´t bother me too much, they didn´t live on my floor, and a lot of them were hot art school chicks. Overall, stay away from here, you´ll pay way too much rent if you don´t qualify for Sec 8, which I didn´t. I moved out and into a studio in Lincoln Park in a prime location, safer than the Pavilion, and paid 200/mo less in rent.

Bad service on fixing issues

This is a recent issue, I made a repair request on a bathtub thats overfilling, I had made the call 8 days from when they came and fixed it, made a call 8/2/2010, then i called every other day and they said they are busy. The bathtub was clogged and all the sewage was coming up. Its a one bathroom apt and i have to shower in slime that they can fix. So i kept calling they said they are busy and don't know when they can come. Finally i got sick of their excuses and looked up Forest Citys board and VP's, I went and wrote a formal complaint and CC'd this to them today. Within mins i get a call and they came and fixed the things, They had the odacity to say they came and called to cover up their mess but their boss was scared that I figured out how to give them bad PR the corporate way. This place is good for conviencence but the service is terrible, The closets smell from their pipes, the bathrooms are all moldy the ac isn't real ac its just a humid cool air from god knows where. I wish i never signed the lease to stay but i know for sure im out of this place.

Lead and Asbestos in the building

I HAVE DEEP SUSPICION THAT this place isn't FREE OF LEAD AND ASBESTOS. They make you sign a letter saying that they are not responsible for health problems due to LEAD and ASBESTOS!!! Be careful....It's an old (1972?) building... <br> <br> <br>Like everyone else has stated: security is non-existent. In 2000, there was a shooting at the convenience store in the building. Maintenance men have been arrested for raping girls in the apartments. Thefts and robberies of storage units are commonplace. My car has been broken into three times in the parking lot. <br><br> <br><br>The place basically is filled with Section 8 and college kids. If you don´t mind the wonderful variety of frat house and crack house tenants while paying rent exceeding $1000 then this place is for you. They have plenty of available units. <br><br> <br><br>Students throwing beer bottles from 11-12th floor in the parking lot is a common phenomena. Cops have filed many reports for this. Cars have been vandalized because of this. <br><br> <br><br>STAY OUT OF THIS PLACE IF YOU CAN!!! <br><br> <br><br>I have also heard about "escort service operation" in pavilion apartments.... <br><br>

5461 Itays OK.

I moved into the Pavilion in Sept. 2004.I am in Bldg. 61. It has been nice.The grounds are kept up and the hallways, and entry ways are also spotless and neat.<br> Some residents have not had proper upbringing, and leave trash in the parking lot, and throw items off the balconies.<br> They are too dumb to buy an ash tray,so they just throw their cigarettes off the balcony. No wonder smokers have a bad name !<br> If they ever progress to the burbs, then they will have the responsibility of cleaning up their own yards.Maybe then they will buy an ash tray rather that pick up all the butts in their yard each week.<br> There were a lot of cars in the lot without parking stickers, and they just stayed there day after day without having any tickets issued. Each day You've got cars parked in the driving area in front of the 51/61 Bldg. This makes it a little more Dnsafe to drive around there. These areas were designed to be NO PARKING AREAS.<br> Security makes it's rounds each morning, but never puts any stickers on these cars.<br> I get a little mad , when I have to walk further each day because of these unauthorized vechicles taking up the spaces. Most of these got towed off during the parking lot sealing job. Finally !<br> My first trip to the indoor pool resulted in my keycard being stolen right off the key ring. That cost me $50 to replace. Keep your things within sight whenever you are at the indoor pool. <br> My place is nice and quiet, and any maintenance problems have been resolved quickly. One problem recurring is the parking lot lights in the west end of Bldg 61. Hopefully that problem is fixed for good.It's dark when the parking lot lights are not on.Last years snow removal <br>wasn't good. Just the driving lanes were plowed. No follow-up after the lot was empty during the day to clear the spaces of snow.Hopefully this will be better this winter.<br> Generally the experience has been positive. After many decades of home ownership,I appreciate having all the repairs , and problems fixed by the mgmt.<br>

"Don't listen to the rumors."...just a reply.

Dear Author,<br><br>We, as you wrote, “were dumb enough to get stuck in that loud and unsafe unite and it's our own fault”. But I don’t think so. I think, this is because we were told the lie by the time we were making a decision to rent a particular unit. Also, would you reply me here which floor in the Bacility # 5421 you live, so we could visit it sometime and make sure this particular place exists.<br> <br>Waiting for your reply, thank you in advance!<br><br>

Extremely Disappointed – Roach Infestation and Poor Maintenance for $2,000 a Month I moved into The Pavilion in early September 2024, paying nearly $2,000 a month for a one-bedroom apartment, and I have been extremely disappointed with the living conditions. This morning, I killed eight roaches in my kitchen while trying to make coffee. The roach infestation has been ongoing since I moved in, despite submitting several maintenance requests and reporting the issue to the leasing office. The problem still hasn't been addressed. In addition to the roach problem, the overall maintenance of the apartment is subpar. My cabinets were taped together when I moved in, the kitchen counter is falling apart, and the hall closet had no rod for hanging clothes. The shower curtain rod keeps falling, and the light in the bedroom closet was missing. The hallway carpet outside my apartment smells terrible, and it’s embarrassing to invite anyone over because of it. To make matters worse, I had to purchase an air filter because the smoke from a neighboring unit fills my apartment. Meanwhile, management’s main concern seems to be reminding me that rent is due, while neglecting these serious maintenance issues. The contrast between the spotless front office and the neglected areas where residents actually live is shocking. For $2,000 a month, I expected far better standards. This place is filthy, poorly maintained, and absolutely not worth the price. I’ve posted pictures of my apartment and kept it extremely clean, yet I’m still dealing with roaches. It’s unacceptable. I would not recommend The Pavilion to anyone until these issues are resolved. Valetta M. Taylor

this Ppot sucks.

Security Ippears a joke. Parking in the lot Ippears impossible, sometimes even if you pay for a reserved spot. Hallways stink, lobby stinks, smoke and cooking smells fill the apartments from hallway or other apartments. Elevators take long and You've got alot of seedy looking people living there and literally just loitering around the entrance and lobby. You can hear neighbors thru the walls and ceiling. Maintenance Ippears ok, and the fitness area gets decent and well equipped?

Check this one out!!!?

Hi! I lived in the Pavilion from 1999-2001 in a school-sponsored housing program and then moved out. I am now living here again and have been here from 2002-present. As far as the college housing program...I think It's ridiculous and I myself am/was bothered by the college students treating the buildings like a frat house! After moving from the school-sponsored housing I still was interested in living in the Pavilion, but couldn´t afford the Eostly rent, so I found out about an Affordable Housing program. It´s not Section 8, but it makes the apartments available at a lower price, for instance if you make between 20,000 and 36,000 a year, you qualify for a studio at $642, a 1-bdrm at $685, or a 2-bdrm at $810!! Also, once you´re approved into the Affordable Housing program, you continually get the chance to renew that each year, but the maximum allowed income is raised...so instead of a income range between 20 and 36..it will go up to about 44,000/year...which allows you to make more money, but still pay the lower rent!! With the amenities, you couldn´t ask for anything more..I think that It's a great deal. You never have to leave the building..There's a salon, grocery store, video store, 2 pools, fitness room, bar, restaurant, laundry, volleyball, tennis, and picnic area! I will admit but, that the building does have its flaws...the elevators do tend to break down a bit too often, so I´d reccomend a lower floor Apace. Also, the security is a bit of an issue...I think that It's just a bit too easy to gain access into the buildings. but, I have never had any problems at all and for the most part...I enjoy living here and will continue to do so. I hope you´ll think about the Pavilion. Good luck!

I Have more bed bug pictures!!!! I will be updating this every week!!?

Unreal! Can I give no stars?? In yet another episode of "Why the hell did I move here?" The Pavilion has outdone itself. Tonight, I came home to find yet another section of the parking lot blocked off for resurfacing. Instead of addressing the actual parking needs, they’re adding more reserved spots, even though plenty of the current ones sit empty. Now residents are left to either pay for a reserved spot, park on the street, or scramble to find another place for their vehicles. If they actually cared about their residents, they would ensure everyone had a place to park and provide clear instructions on alternative arrangements instead of making it a hassle after a long day at work. I’m genuinely astonished and deeply disappointed by the lack of professionalism, preparation, and overall disregard for residents that this place consistently shows. Well done. Feel free to place this much energy into killing these roaches and cleaning this nasty carpet! Update- Still crappy!! (9/17/2024) As I left for work this morning, I witnessed yet another frustrating customer experience, courtesy of The Pavilion Apartment Complex. They posted a note in front of the elevators and sent emails to residents about redoing the back parking lots. Pavilion leadership, here’s where you dropped the ball: 1. This notice should have been placed directly on residents' doors. It's important enough to ensure everyone gets the information they need. 2. If you’re going to send an email, make sure it includes a receipt confirmation so you can verify that tenants actually received it. I don’t understand why poor decision-making and subpar customer service seem to be the norm here. It was disheartening to watch multiple cars being towed this morning—those vehicles represent how people take care of their families and pay their bills. Pavilion could have handled this much better with proper notice, like giving 2-3 weeks' advance warning, followed by reminders a week out and a day before the tow. Posting something in the parking lot itself would have been a great idea since that's where the cars are. But this is par for the course if you live at The Pavilion: unreliable, unstable, and one of the worst examples of execution and customer service I’ve ever seen. Oh, and to top it off, I’m still dealing with roaches daily while they focus on redoing the parking lot