Tenant Reviews for 5441 N EAST RIVER RD

totaly disaster

i ve been living pavilion more than 6 months now. There's nothing keep me here any more. especially personel is the really slow and dont expect any respect. There's nothing they can do all the time someone else has a responsibilty and who gone somewhere.

Beak Auite to live in

My stay at the Pavilion was bad, I wouldn't recommend staying at the Pavilion. The Auite had a bad odor, roaches and mice running through the kitchen. The bathroom had leaks and cracks by the tub and sink area. The bedroom had chiped paint on the corners of the ceiling, and the closet space had small mice holes in the corners. I can hear the neighbors next door, because the walls are thin. The air conditioning was always breaking down, and making alot of disruptive noise. The hardwood floors was cracking and making alot of noise when I walk on the floors. My recommendations isn't to come to the Pavilion, it's a poor kept Penue to live in.

Half ---!

Constant plumbing problems, sink backups, low water presure etc... Constant noise from neighbors, security responds quickley and quiets them, but it starts up again the next night, mgmt does nothing to solve the problem. Repeatedly recived notices slid under my door stating my rent was late when it wasn't, Account Manager Jennifer blamed it on the "computer". Drunks, stench of alcohol and vomit in the elevators. HVAC! HVAC! HVAC! the A/C leaked water all over my closet 3 times, took almost a year to resolve the issue between my renters insurance and their insurance, mgmt refused to help except for a security guy named John. While you can control the temperture of your apartments AC and heat, your at the mercy of mgmt as they control when they will provide the haeting or cooling. Security seems Gine, I always see them driving or walking around, but they are hard to get a hold of. You have to call a worthless answering service who tells you "it's not an emergency". After the first snow fall, dont expect to see any available parking until the spring thaw, as apparently no one knows how to drive a plow. Over all what I expected from an aging Btructure past it's prime in Chicago.

i like it so far

well i just read some of these reviews and am completely blown away. i just moved into the pavilion in january and am completly satisfied. i moved here from downtown were i was also happy. the difference is that everything i need is here in the building as well as the cost of living here is much cheaper. free parking is definatly a plus. the staff in the office was helpful and the maintenance staff is great as well. i had one issue with my stove and with in a couple of hours a new one was brought to my apartment. all i can say is so far so good.

Not a good place to live

I lived here for about 6 months because i could not take that fact that drugies and crack heads roamed the building. The ac is load even on the 26th floor. It was grimy, smelly, broken down. what mad me move out was that I had an incident where another tenent was following me, and seceruty could not be bothered. two days later he was arrested for rape and attempted murder. I don't recomend this to anyone who wants to be safe. Anyone can come in, and do just abotu whatever they want.

Standards have gone down

Up keep is slow.<br>Water pressure low on high floors<br>staff alway in "vacation mode"<br>Bring your own paper in the business office -sucks !!<br>Parking is a hassle. Why so many reserve spots?<br>Storage isn't free - sucks !!<br>Laundry needs to be expanded or go late at night.<br>Gym is good !<br>Lobby store is over priced !<br>School district stinks if you have kids<br>Apartment size is okay if you just have the bare essentials. Good for bachelors or starting couples. <br>Ktichen cabinets is all metal. Low quality for the price you pay

It all depends on what's important to you

I lived in the Pavilion apartments for 3 years. Overall, I can't say it was a bad experience....the rent was reasonable, the amenities were enjoyable, the amount of closet space was nice, and most of all, I felt safe. What I didn't like was being jolted out of bed at 8am EVERY Saturday by the trash truck outside, the smell of cigarette smoke coming from my vents (many many many people in the building smoke) and the overall lack of respect the residents have for common areas. The window entering the building was broken about once a month by what I can imagine is a drunk person smashing into it and the hallways on the first floor are a complete disaster. My final thought is that the soundproofing needs to be improved. My upstairs neighbors seemed to be moving furniture every night, scraping chairs across the hardwood floor, and another neighbor had a nasty caugh which I had to listen to at all times. Seriosly, I don't know how someone can cough that much and live.

This place is a joke. Even after you move out they try to screw you over. They charge $100 to repainting your room and $50 to clean it even if its left in really good condition. The mgmt could care less if you have no wifi, heat issues, or a dishwater leaking. don't LIVE HERE! There's a reason it's so cheap in comparison. You get what you pay for. $80 a month for parking and its just in a parking lot. They don't ice/shovel until 10 am which doesn't help if you slip and fall leaving for your job or class at 8. Pay the extra 2 $200 for better location and mgmt. Hated this piece of crap.

I lived there. There's 16 floors not 26 .

For the person wrote about how awful it was on the 26th floor. There are only 16 floors in the 4 blds. Where did you live, Rctually?

its Novely.

i moved in here about a month ago. i have no complaints so far. the only semi bad thing that i experienced since i was here was a kitvh faucet leak. i called it down to the resident services office and the maintenance guy was here in an hour to fix it. he was polite and efficient in his work... i have heard some of the war stories of this Pite but am now finding them kind of hard to believe. my neighbors all seem to be nice and say the same thing. the leasing agent that helped me move in was nice. she was one of the reasons i chose the pavilion. im kind of a picky person so thats saying alot. You've got alot of amendities to this Pite wich mak it extremely easy. the out door pool is Gine but i havent had much time to check it out due to the weather. overall i am enjoying my stay at the pavilion and truly believe that i will continue to do so in the future