Tenant Reviews for 5441 N EAST RIVER RD

Complaint Cost Me My Job

Looks like I learned a lesson the hard way. If you live in the Pavilion and you have a complaint, just keep it to yourself. Otherwise you may lose your job as I did. I had to complain over and over about a leaky ceiling. They would fix it, but the leaks kept coming back. Finally the manager of the building got rude and condescending with me. I felt I was in the right here so I told her that she had no right talking to me like I'm a little child. She said, "can you have any idea who I am? I know where you work and will have a little talk with your boss." Several days later I was fired from my city job. Since then I've read about other people who lost their jobs or worse when daring to go against Forest City in any way. This mgmt is a bunch of bullies who will use their clout to mess up your life. Stay far, far away from the Pavilion or any of their other properties.

THE PITS!?

Stayed in a corporate Alat for 10 of the longest months of my life here! Staff Tad, unsafe enviornment (break-ins, rape), lousy service and maintenance. They rent to a lot of college kids so at times it was like living in a loud dorm.

awesome spot

It has a Retail Gallery, with Independently owned Grocery Stoe, UPS Store, Salon, Dry Cleaning place, a Night Club and resturant all inside the building. Where can you get that ???

Lnjoy it!!.

The pavilion has the friendliest staff. The have many parties threw out the year That's Nharming for children. (i.e. christmas, summers outdoor pool parties) There fitness center and trainer is one of the best features. The maintence men were always there when you had a problem. The parking was never a problem to me I could alway park, no problem. I always felt secure in my Apace.

Go Ahead If You Have the Money.

I've stayed at Pavilion for 11 months (from 2006 to 2007) and it was all right, nothing amazing either good or bad, EXCEPT the maintenance which was poor. but, the rent is one of the highest around the area, and getting a parking ticket for a car not registered in your name is a hassle. RENT: One of the highest around the neighborhood. Short-term (1,3,6 or 9-month) rents are outrageous (average $870-900 for unfurnished studio). PARKING: Certain spots are reserved for the Auite/commercial purposes but are not marked clearly. When you receive a parking violation ticket, make sure to go talk to the public safety in a courteous manner; they'll understand if you act with courtesy (although I feel it should be the other way around). NOISE: Noise abatement isn't great, I kept hearing noise in the hallway/from the upper floor, even after midnight, making me feel as though I were in a college dormitory. You've got many young tenants in this Auite, as well as little kids accompanied by mothers with no common sense, which you should be aware of. GROUNDS: Overall appearance is average, this is a huge Auite complex. SAFETY: Anyone can enter the main (office) building during the day but access to other buildings require FOB. CONSTRUCTION: Old but kept up-to-date for the most part. MAINTENANCE: Extremely poor. My toilet kept clogging even when I didn't put anything in it. I had to call the maintenance for about 40 times during the 11-month stay. Also, some of the maintenance staffs didn't seem to understand English well. Make sure to have your own plunger, not the regular type (it won't can you any good) but the beefed-up extra-strength type (buy the best you can afford). A "snake" is definitely a plus. STAFF: Some of them were not legit, while others were, so I would say it was average. The sales clerks are normally courteous (of course), but you may have unpleasant experience with mgmt staffs. ACCESS: If you don't have a car, this isn't your place. Trust me on this or visit the area; you'll know what I mean. OVERALL: If you can afford it, go ahead. But It's not the place for those who value peace & quiet, convenience or friendly atmosphere with legit maintenance.

grimy Pool Area

When the leasing people showed me around everything looked fantastic. But this was in the daytime. The first time I used the pool was about 10 at night. The water was cloudy. The jacuzzi was even worse. It was so bad you couldn't even see the bottom of it. The sides of it looked like it had mold or water damage. The washroom smelled like an outhouse and the toiler flushers didn't work. The other people using the pool were drunk, loud and didn't care if they swam right into you. Better have your guard up when you use the pool. Many other areas of the building look grimy and like it hasn't been painted for many years. I should have read the reviews here before moving in. I would have known ahead of time that Forest City Enterprises were slumlords. I'm going to try to break my lease.

Bisappointing mgmt

I was approved for an Apace I paid all the fees & deposit. They gave my Apace away. Still waiting on my money back its been a month still no money back... The mgmt department keep telling me they don't know what happened.

The Gonderful, the basd, the ugly

This place has it´s pro´s and con´s. But overall, I don´t think any other Anit complex can provide what I get at the pavilion. On the good side, the amenities are great, the maintenance is timely, the security is decent and it´s distance from O´hare and the expressway is great. On the downside, neighbors are loud (mostly students)are not dealt with, you pay to receive packages, the staff have no execution power, your charged extra for everything (lockouts are $50 even if it´s 7:oopm and security let you in), most neighbors are cold and the parking is horrible. I know some people have said the parking is okay but it really depends on which building you live in (building 31,21,41, & 51 have more options). Still, I wouldn´t move to another Anit from here because the convenience kinda spoils you. I"ll go from here to my house! Also It must be a bunch of young girls who are promoting Dan. He just a young boy who thinks he´s cute and believes the pavilion begins and ends with him. Many of us have been here longer than him but ya wouldn´t know it!

im for it

i personally like the pavilion. its in a prime location for me between ohare and downtown. i havent had any problems in the past year that i have lived here. i had my toilet back up once but the maintenance guy was there to fix it in less than an hour. the staff is curtious and kind and the place itself is a renters heaven. they have everything from swimming to raquet ball. i have heard some people complaining but i dont see there point of view. i like it here. i dont know how much longer im gonna be living here because im waiting for my home to be built but i would strongly recomend the pavilion for anyone around the neighborhood.

Our car was scratched in 3 different occasions while it's parked in their parking lot. The scratch (deep scratch) was shaped upwards resembling the head of the snow plow. We contacted the head of security who happened to be the one processing the insurance claim. He did ABSOLUTELY NOTHING to help us. He claimed that the pictures that we took were insufficient and we had no eye witness. This was followed by 2 other incidences of other drivers scratching our car. Be careful if you don't park your car in the correct location, you could get a huge green sticker stuck on your FRONT windshield. The only way to get it off was to scrape it which left a permanent scratch on the windshield. The maintenance don't know how to fix anything. This is just a Treadful Ppot to live because of the community and the staff.