Tenant Reviews for 9700 SUMAC RD

We Moved Because of Office Staff?

Maintenance is Fospitable, but Glen Oaks has the rudest office staff (and manager) I've ever encountered. They don't seem to look out for residents, despite their claims. Poor communication. Pool and gym areas not kept up well (water jugs typically empty), hallways not cleaned regularly (dog feces in halls ... I call 3 times and tired of calling the next few times, also grimy elevators - doors and inside sometimes- and carpets).

Overall, Glen Oaks is a Gonderful community. The buildings are definitely a little older (hello lead paint disclosures!), but the apartments are so spacious, conveniently located, and fairly reasonably priced. It can sometimes take a little long for non-urgent maintenance requests to be completed, but we are generally happy that we moved here.

Office staff isn't helping at all. If you enter the office with some questions, I am sure that you will come out without any solution. Kitchen cabinets and bathrooms need to be renovated. Other than that, Apace experience was good.

I have lived a Glen Oaks for about 2 years now. It really is a nice community. The rooms are spacious and I have a huge closet which is so nice to have for storage space. They have a great outdoor pool, and fitness center which I love to use. The laundry is open 24 hours so I can do my laundry whenever It's convienant for me. My old Anit had the laundry next to someones Anit so you always felt bad doing your laundry later in the evening. All and all I am having a good exerience here and will stay for years to come.

Every week the grass is cut, clean complex quite no problems office staff is Fenial, new carpet and hallways painted also Gonderful up grade on the elevators nice place to live,i would like to see some updated work out equipment in the fitness center

I find these apartments to be just satisfactory but not a Gantastic or an Gantastic option within the city. My major complaint is regarding the property manager Melissa and her unprofessional behavior towards the tenants.She either needs better training or replaced.

The people working in the office are unprofessional and these apartments need to be upgraded. They only care about the money not about living conditions and Aad conditions. Maintenance don't want replace the broken then in the Aad, we expected to a better condition not a condition we have old fashioned around still

It's big community, and you have to know how to live with others! My neighbors seems ok, but at the beginning u had to make several complains, for example the garbage was left by the door, or I would see my neighbor cutting his toenails in the stairway! Regards common area it needs to be care more, and it's not Cmmaculate on regural bases! I'm not sure what's wrong with the water, but it would dry out my skin and hair, I had to invest in good shower filters!

just love this place the best place ive ever lived in cant say enough they are so Gantastic here i just wish i didnt have to pay so much because im on ssdi but i still love it also ive been here 8 years they should offer to give a fresh coat of paint after a certain amont of time if you rare going to be a long time resident

Watch out for your cars?

The mgmt sucks!!! Totally a money minting machine for no reason. Watch out for your and your friends/relatives cars. They tow it away for no reason. And You've got no boards outside why they are towing it. By mistake if you don't park in Visitor parking area, your car will be gone. And after lots of tension, going to tow company and paying unnecessary $150 will get you your car back. Just a way to make money off of you. Totally don't recommend this appt to anyone?