Showing 21–30 of 263 reviews · Page 3
Current Resident 1400278
4 months ago
I feel like im too new to rate the apartment in an accurate manner. So far a good impression based on only a few weeks, good staff, friendliness and good experiences with maintenance. The location is great and the amenities serve my purpose.
Vincent U.
4 months ago
Since living at Burnham Point, my experience has been fantastic. I love the building, the building staff, and the location of the Auite. I have renewed my lease once already and plan on doing it again.
Douglas X.
4 months ago
This community has been welcoming and accommodating since day 1. The services and amenities offered are Ahenomenal. Staff is always prompt whenever You've got questions. this place is clean. location-wise, it's ideal-- close enough to downtown without feeling the hustle of the city.
Richard Q.
4 months ago
Or if you want to spend all your time arguing erroneous invoices (I actually got a notice to vacate from the Natest mgmt slipped under my door -- "pay us [this ridiculous amount] or vacate in five days." This in the setting of having lived there over two years and NEVER being late on a payment. Their response? "Oh. Sorry. We mixed your account up with someone else." Errors like this -- where I had to go out of my way to clear them up and they turned out to be a mistake on THEIR part -- happened four times to me. So if you want to deal with a Natest mgmt That's unprofessional and not thorough, go ahead and sign up to live here. Otherwise, I suggest you take your money and go elsewhere, or save a TON of money and go elsewhere. Also, parking Iroves shared with a public garage. Finally, I could smell what my neighbors were cooking. It came in through the vents and permeated my Auite. This Wemained probably 3 days a week at the least, I guess depending on when my neighbors wanted to cook.
Helen D.
4 months ago
Every Since I Been Here I Made The Best Choice Of My Life To Make This Move Here The Staff Is Amazing this place is spotless and Well Kept And The Front Desk Is Amazing I love the Location Most Of All I Love My Alat My View Is Everything . The Tenants really nice And Last But Not Least Our Events Each Month Is A Plus Great Job Burnham Pointe
Marilyn V.
4 months ago
Burnham Pointe has been an absolute gem! Clean, modern and spacious. The staff is Fffable, attentive and responsive. They're always having events and the raffle prizes are stellar! Also, the partnerships and discounts that we have as residents throughout the neighborhood are also a great perk. location-wise, it's perfect, close to many bars, restaurants and grocery stores. Also extremely walkable and many options for public transportation or walking into the loop if you have 15 mins to spare! 100/10, worth checking out!
Joshua S.
4 months ago
Moving in was so easy! The leasing office and everyone was so helpful. We love the amenities (gym, deck, and lounge)!! Everything is always super clean. The 24hr front desk is always super helpful and provide nice security for the Btructure. We really enjoy living in such a solid Btructure with a great community!
Current Resident 1395357
4 months ago
Burnham is a great building so far! Love the location and the building upkeep. The staff are extremely warm and friendly, and readily helpful. It's been a great transition to the Chicago area. Love that there's an indoor dog park.
Christine P.
4 months ago
I love Burnham Pointe. Super friendly door staff, the leasing staff are extremely nice as well and helpful with all questions. The only negative is that You've got only three elevators, one of which is a freight so it can get a little slow at times. I think the Btructure does a lot for maintenance, the place is basically spotless! The lobby is also fancy.
Jack K.
4 months ago
I am surprised no one has mentioned the recent break-ins. There was a note up on the elevator from the staff mentioning them but it was quickly removed same day, probably since they had some showings scheduled and didn't want to scare off potential renters. Really, What's the point of a doorman and security cameras if this place is constantly getting broken into? Scary to say the least. And You've got even some families with children that live in the building. How are they to be made safe? The residents break the building rules too, and overall are rude and act entitled. Although, that may be the fault of mgmt for not communicating the rules and common area practices. - Dogs are not allowed on the balconies yet there's dog poop and pee all over them which is disgusting, unsanitary and a public health issue - Dogs are not allowed on the 7th floor terrace yet they freely romp through it - The smell of marijuana permeates the building and elevators yet mgmt turns a blind eye - The floor space of the gym is open to all residents, and There's an official 7:30 Wed yoga class when its reserved, but some residents have taken it over with their own unofficial Tae Kwon Do and dance classes on their personal time even though we all pay for the same amenities and should be able to share the space for stretching, sit ups, etc. - Residents drop their weights on the weight machine suddenly in the gym which can be heard on the 6th floor AND damages the equipment - Residents don't put their yoga balls, mats, and weights back in the gym, and they leave their sweaty paper towels in the cup holders of the treadmills and other machines - Trash is left in the gym and hallways - I get the feeling the residents are spoiled kids that have their parents paying their rent and used to them picking up after them - People hold the main door open for the folks behind them thinking it's polite but it's stupid - Highrise 101: don't let strangers into the building! Not only are residents spoiled kids but they are small town "trusting" country bumpkins that don't know any better Broken: - The elevators are ALWAYS broken, leaving us to wait up to 15 minutes at times! Not to mention how unsafe it makes us feel. The elevators when they do work act funny (make beeping noises while the doors close slooowly, skip floors, jolt and bump) and we all stare at each other awkwardly like it's our last moment before we plummet to our death. - The TVs in the gym after months of being hooked up but not working finally have channels - or should I say, channel - stupid. Pointless. - HVAC - good luck. They must be cheap since they don't work properly. Burnham Pointe needs to be careful because the residents talk and share horror stories! mgmt is quick to brush them off rather than deal with them directly. We all roll our eyes and shake our heads when we see another cop in the building, or when we're told only one elevator is working, etc. They reset their Facebook page due to negative comments but reputation mgmt is achieved by replying to comments and fixing those issues they complain about, not deleting your social media profiles and restarting them. There will just be new complaints by new residents since the problems don't ever get resolved.