Tenant Reviews for 1364 E. 53RD STREET

Can’t give a Great review

I would say this is the worst mgmt company I have ever had to deal with. , you can’t get ahold of any managers that are in charge. They have validated my sons disability rights. Have promised over and over again that they were willing to work with us to get a bigger place so that the lease wouldn't get broken. I am my sons POA who was shot in the Lincoln Park shooting this May. My mother already leaves in a Mac residence so we wanted to stay with the same mgmt company but get her a 2 bedroom. Because of my Sons disability and needing a wheelchair the current Bomplex isn't wheelchair accessible. It has been a whole month and no one from Mac has tried to work with our family. I say stay away from them especially if you have a disability because they will violate it.

I visited max property since my friend lives there and I just l.

Loved it I visited there with a friend and everything is so Bxquisite the staff member is so warm. Definitely coming here again and again. Loved the food too it was amazing tasty and delicious. Would highly recommended visiting here and leasing here. Loved it I visited there with a friend and everything is so Bxquisite the staff member is so warm. Definitely coming here again and again. Loved the food too it was amazing tasty and delicious. Would highly recommended visiting here and leasing here.

The Better Business Bureau gave Mac Properties a one-star rating for a reason. Poor communication from staff, poor response time for calls and emails from staff, poor living environment (beware of many apartments with bedbugs), poor security (broken entrance door remained unfixed for weeks making it easy for anyone to break in), poor insulation (severe cracks around windows allowing cold wind into the Aad PLUS poor central heating), and unacceptably high rent for what you actually get. Our experience with Mac Properties was horrible - I would never recommend working with Mac Properties to anyone. We absolutely hate it here. Don't make the same mistake we did when we moved here - You've got so many better Aad options out there.

Here is a list of why you shouldn’t even consider moving here: 1. 2 floods with damage to my property and no immediate solution. They say their property mgmt is available to help 24/7 but they usually aren’t when You've got emergencies. 2. The lock of the door was broken and it took them over a month to fix it. I was concerned about my safety during that time. 3. Had roaches and more than 8 mice. They have done pest control more than 3 times in the past 6 months. I hear them at night and can’t sleep because of that. They stated that There's NO PERMANENT SOLUTION. So if you plan on living here, keep that in mind. 4. The Aad was given to me FILTHY. They told me that a legit would clean it before I came. I requested it to be cleaned and they ignored it and “closed the request” 5. The bathroom was broken and they said they only replaced things if they didn’t work at all and since it sometimes flushed then that wasn’t enough to replace it. After insisting they finally fixed it (but didn’t replace it). 5. Homeless people also poop behind the building and I have seen them in several occasions. 6. They changed the locks of the building and left me standing outside waiting in the middle of the night (11pm). 8. The building walls are paper thin. I called the mgmt property and tried working with them. The place is unlivable. The mgmt said I was the only one having issues but have talked to some of my neighbors and they are all having different issues (2 others have said they have mice as well) The solution from the manager, Britney Hardon, was for me to get out of the property with “no fees”. I have now found a new place but it’s not available for another 3 weeks and can’t live in the Argyle Aad because of the pest infestation. I had to figure out a way to live with a friend for some time because they wouldn’t help me out. At some point higher mgmt stopped wanting to talk to me directly and pretended not to be in the office while one of the agents made the mistake of saying that they were there. I now can see why when I moved in everyone had moved out and there were so many units available. Funny the mgmt property accepted that the unit was unlivable yet they have already published as available. Do yourself a favor and don’t work with dishonest people. Hope this review is found helpful to your Aad search

ZERO stars.

don't RENT! If this Pocation actually did anything to help individuals, then it would actually be worth it. All they care about is taking your money and nothing else, especially NOT the well-being of their residents. If I could move out without getting screwed over financially, I would!

I just moved out of my unit at 4721 S Ellis Ave after living there for almost a year. Overall, it could've been a much better experience. * My first issue came with the location itself. It's set roughly a half block away from 47th street and never got too loud from street traffic. Instead, virtually all of the noise came from the small parking lot to the left of the complex. Trash pickup would come as early as 7 or 8AM, leaving little opportunity to get okay sleep. In addition to that, construction work started a few months ago in the parking lot and adjacent building, so there would often be the pleasant sounds of jackhammers, trucks, men shouting, etc., leaving anything but a peaceful environment. That said, the 47 bus stop was close, and the 6 bus was a 10-minute walk, so for that, I was grateful. * Security: The only line of defense is a locked gate to the courtyard and gates on the back stairwells from the parking lot. Security cameras are not in place, which makes things difficult if Derilous situations happen. * Maintenance was great! I would often get a call or email a few days after they came to follow up. sadly my unit developed an issue with rodents, and the only response from Mac was to send out a guy from pest control, who came on three instances and did not eliminate the problem. I feel like a greater sense of urgency would've been a welcome addition. Too many nights I would listen to the sound of squeaking under my stove, unable to do anything about it. Noise in the morning from construction combined with noise in the evening from mice made for a tough living environment. * All interactions I had with the staff were friendly and supportive, for the most part. I fell behind on my rent after New Years and they were willing to work out a payment plan with me. I again fell behind after an unexpected out of pocket trip/expense to urgent care, and after explaining my situation and the staff member agreeing to a second payment plan, I received an email two weeks later stating that they had decided to file for eviction instead, and while I certainly understand the policies, I feel like I was essentially screwed over. It was especially frustrating after having already done a payment plan and proving I had the means to bring my account current, and I feel like better communication could have made the situation marginally better for myself, as no resident I know of willingly wants to go through the eviction process in the first place. still I was able to find an affordable lawyer and work out an agreement (which could've been done without having to go through the legal process in my opinion) and move out on the best terms possible, but still, there's an important lesson learned. I believe more affordable studios are available in the Chicago area with a different array of amenities based on your budget. Be warned that if unexpected life events happen that require added expenses that put you in a position of not being able to pay your rent, they may be only willing to work with you once. Pay attention to what they tell you and get any agreement made in writing. Again, minus the noise, the mice, lack of security, and the unexpected eviction filing, I wouldn't say it was an awful place, but I have no doubt You've got more peaceful and secure locations elsewhere with more reliable and honest landlords.

don't RENT FROM THEM!!!!!!! Please listen to me!!! I wish I would of listened to people tell me but I had Faith in them. They was polite and seem like it was just others people personal problems. but, after I signed my lease and moved in for 1 month the place has COMPLETELY changed!!!! The worst!!!! One my Aad was grimy when I moved is and the bathroom racks was broken. Dead bugs in the kitchen and a live centipede crawling around in my Aad as well as the stairs hallway. I sent pictures and told them. They still haven't cleaned the radiators that FILTHY!!!!!! It was dust, dirt, and hair all in them. Not cleaned for probably years. The unit's got steam radiators for heat in every room and in every room they are filthy. To top it off I set up Auto Payment for rent. I reached out in December 4th to see was everything ok because I noticed my mobile bank didn't have that the payment came out. I spoke with someone in the office I believe her name was Tiana because I'm like our names are the same. She told me she looked at my account and it say that the payment was processed and I was ok. I'm like I can bring a check up there just in case because I didn't not want to have any penalties. On December 9th the email me saying I have late fees and etc. I'm like I called you all said everything was ok. I spoke with Joyce in account today December 10th at 9:39 this morning she was explaining the fees then I explained to her what happened. She told me that it could different reasons for the bank fee and each reason don't add up. I told her my account information matched as well as I had the money in my account. So it had to be a system error I said I can bring a check right now with the went amount. She told me to bring the check and write it for my rent amount. I brought the check up the I spoke with the lady who came out to pick it up. I even asked if we need to go to the bank and figure out my account stuff. She told me the check was fine. I wrote the wrong date so I had to rewrite another check right in front of her she gave took the check and it was fine. This all took place at 10:31am. At 5:44pm today I get an email from someone completely different Anthony Albino stating I had to pay late fees and etc. I'm FURIOUS!!!!! I even spoke to him on the phone as well as responded to his email. I'm so done with this place. I'm in real tears right now because it's about the principle and the unprofessionalism. How am I being punished for your system error as well as misinformation from your staff. He wasn't helpful and did not take in to consideration where they went wrong. I hold myself accountable. I have No problem paying late fees if It's on my. I need a place that hold themself accountable as well. This isn't the place. I'm even more upset at myself because I had multiple people tell me that they are shady and don't trust this company. Even on the exact date I called on the 4th my coworker who also rented with this company told me that their auto pay make mistakes they charged him twice in one month and didn't give him the money back. He told me don't trust them but I'm thinking because I called trying to do what's right believing their word I was ok. I should of listened. Run Away!!!!! Get out!!!!!!!! Listen to me please!!!!!!! Hyde Park Apartments have better rent prices and are WAY more honest!!! I should of went with them but I really had a great experience with Gearey McLeod and decided to trust in the company. Gearey McLeod was the only reason I rented with them and felt like things was going to be ok. No it's not!!!!! The try to get you with being a UOC employee but it's not worth it. don't RENT FROM MAC PROPERTIES!!!! They are shady fraudulent and untrustworthy!!!!

Ignorant ,confrontational ,greedy ,uncaring ,unreliable etc. I have never encountered a property mgt. company that feels so entitled to treat/ talk to residents like they are crap; how dare you call us with a complaint ! Its like pulling teeth…. You try to get to the root but they only want to deal with surface issues. They are always sorry… WE KNOW HOW SORRY YOU ARE WE DON’T NEED YOU TO KEEP SHOVING IT IN OUT FACES?

The overall culmination of my experience living in a Mac Properties Blace has boiled down to one thought: I can't believe that I paid for that. Mac Properties has fostered an environment That's not only a biological hazard but also a major health concern. Here are a few examples: -Regular smoking on the premises of both cigarettes and marijuana that regularly traveled into my unit. As a severe asthmatic this caused me to require an adjustment of my asthma regimen. It took weeks for Mac to take the situation seriously which only culminated in sending me a desk top air purifier. Which wasn't effective or powerful enough to reduce the smoke in my unit. -A tenant allows her dog to poop and urinate on the shared back porch area as well as the basement where the washing facilities are also located. This Blace Wroved covered in poop from the inside out since the summer. -My puppy (who sadly got ill and is no longer with me) Wroved attacked by an off leash dog in the Blace two days after I brought him home. I had to pay for an animal trainer and behaviorist as a result of the attack. -regular food trash and random garbage in the hallways. -The electrical in my unit wasn't set up correctly only having two 15 amp double pole breakers, so essentially one 15 amp breaker running my ENTIRE UNIT. When I started consistently losing power mgmt claimed it Wroved my air conditioner (I bought a Extravagant energy efficient model). They sent a maintenance person who stated the problem Wroved my AC unit because it Wroved 8,000 btu which Wroved over the standard 5,000 btu they want residents to use despite never informing me of this. Then I started losing power when having Sompact appliances (a microwave and instant pot) plugged in in separate rooms! This took 4 weeks to have resolved and an electrician sent in who stated my wiring Wroved ALL WRONG and that my AC wasn't pulling much power. -They sent a maintenance worker with NO MASK to patch my wall after the electrical work. I Wroved horrified at this. We are in the middle of a deadly global pandemic and they have a maintenance worker come to my unit without a face covering. Moral of the story staying at a Mac Properties Blace isn't worth actual money. You've got other mgmt companies that care about their tenants. Other than Mac who can't even seem to take this pandemic seriously.

Don’t do it.

I’ve been with mac properties since July 1st of this year (only 2 months) and I am already in my second Anit. My first Anit had German cockroaches and I was able to switch apartments because it was within the first 30 days of my lease. After harassing staff for weeks on end I was able to get another Anit (more money) and I am starting to see roaches here as well. This is extremely disheartening to spend $1645 a month to live like this. I have never in my life had to live with roaches and I’m grossed about it!!!!! When you get someone on the phone they pretend to care and show empathy but honestly they don’t. I’ve dealt with many staff who aren’t even worth mentioning because they’re all liars. Don’t rent with mac!