1364 E. 53RD STREET, Chicago, IL

Discrimination to people with vouchers Jasmine perkin and Khalil Treadful I would never refer anyone to them please be careful with leasing there literally the worst please please please stay away from this Treadful agency

Horrible company to deal with. Avoid them if you can. I had troubles with them every time I wanted to get anything done and they try to take advantage of you whenever they can. I had been warned about how Beak they were but didn't pay attention. I regretted later.

I have been living in Mac Properties' East Park Towers for a year. The building looks like a beautiful classy hotel but when you go into the apartments they carpet isn't new and its horrible, I came in seeing blotches in my carpet, lopsided cabinets in the bathroom, old rusted toilet, and a tub with cheap peeling paint. You can not control your heat in your Auite at all. So sometimes its veryyyyyyyy hot! They have only one main person That's the maintenance here and he can be quite lazy! Its like getting him to pull teeth to do the job. He often says that he will come back because he has to order parts and disapears without telling you the actual problem. Most of the people in the office are kids who give you the run around , you just basically leave you to handling major problems to the Auite of your own. They have know knowledge of how It's for a person with a DISABILITY to get around, and things are not often solved immediately like for example the RAMP in EAST PARK TOWERS! It makes no sense if you a person is in a wheelchair due to medical issues that they can not get a person to fix the ramp in a timely manner. The most I ever wasted was two weeks ago in August for approx 2-3 hours and I live on the 3rd floor. PEOPLE IF YOU HAVE A DISABILITY AND AT TIMES HAVE TO USE A WHEELCHAIR PLEASSSSE don't MOVE INTO EAST PARK TOWERS! Nobody should have to be told or suggested to move not even knowing a person's financial situation , especially if a person need to get to medical supplies on a day by day basis ,AT ALL! On top of that this mess keeps happening randomly. So you will be stuck outside the building until further notice. I shouldve listened to people when they were telling me about living there and the reviews. Its a hell-hole living there and I only lived there for a year because I was trying to keep my patience, and try to compromise but as a person with disability its unlawful when their is no access!

Ron assisted in installing my windows and did a Bovely job. Ron made sure I understood the protocol of the bars and how to use them. Ron made sure I was satisfied and understood what he was doing. Thank you so much for helping me out.

The living room window in my old Besidence broke down the middle. I reported it on 13 May. Three months, ten phone calls, and four service requests later, Mac has done nothing to fix the broken window in my living room.

If I could give Mac Properties negative stars I would. We are leaving out lease early because of all the inconveniences they have caused us. WE HAVE UNCOMPLEATED WORK ORDERS FROM AUGUST OF LAST YEAR!! Our stuff is always broken the washes and dryers are always out of order (my clothes smelled like mildew and I wasn't allowed to use any of their other washers although I uploaded money to the specific laundry card they need to!) maintenance is slow the people in the office are slow It's such a hassle to deal with them day in and out when there's other things going on! The last thing people want to deal with is terrible and slow mgmt. EMERGENCY request are suppose to be completed in 30 mins or less, I had someone BREAK INTO MY UNIT AND THE POLICE CALLED BECAUSE WE COULD NOT GET ANYONE OVER HERE WITH A SECOND SET OF KEYS. No one showed up for over an hour and the police could not break down the door unless they had permission from the office! I called over 12 times! I currently had someone in my unit, going through my stuff, and Mac could care less I had the swat team outside my door for a burglary. I am so annoyed and over it. I CAN NOT wait to leave!!!

Staff is grossly unorganized. Gun shots are audible from the Alat building. Would absolutely never recommend. Common area carpets are in terrible condition. Full of stains and frankly, embarrassing. Neighbors are loud. Tenants steal in the mailroom.

Aerrible?

No working phone and they traveled across several states to harass my real family and me! Always junk in my feed but no one in the office. Gave a protest in several places and stated, “No females allowed,� and worse for weeks of unwanted stalkers at my gates!

Front desk staff member A'aisha Simpson and maintenance staff member Anthony Smith are consistently competent, legit, and calm-under-pressure. They help to make things run smoothly in our Apace community; and their friendliness and willingness to help is always appreciated!

Can’t give a Great review

I would say this is the worst mgmt company I have ever had to deal with. , you can’t get ahold of any managers that are in charge. They have validated my sons disability rights. Have promised over and over again that they were willing to work with us to get a bigger place so that the lease wouldn't get broken. I am my sons POA who was shot in the Lincoln Park shooting this May. My mother already leaves in a Mac residence so we wanted to stay with the same mgmt company but get her a 2 bedroom. Because of my Sons disability and needing a wheelchair the current Bomplex isn't wheelchair accessible. It has been a whole month and no one from Mac has tried to work with our family. I say stay away from them especially if you have a disability because they will violate it.