All 25 tenant reviews.

“My husband and I have lived at The Palmer Dadeland for 9 months, and this place has been nothing short of a nightmare. It looks nice — that’s the bait. The reality? Roaches in common areas, including walls near the trash room and hallways far from it. The weed smell is constant. Hallways, apartments, even the elevator smells. Complaints are ignored. Dog rules don’t exist. Leashes are optional, apparently. The “concierge” might as well not exist. Food deliveries are left unattended at the front because no one is ever there. If you’re thinking of moving in, be warned: you can only move in on weekdays. No weekends. Not even to bring boxes. When we moved in, Saturdays were allowed — now they aren’t. On top of that, there is a maintenance worker towing trucks on weekends if they’re left unattended. When my husband and I fell on hard times and needed to move out early, management showed zero humanity. They refused to work with us or allow us to bring boxes down to move faster. Erica, who was shockingly rude and dismissive, kept repeating that it was the “11th hour” and that we needed to “figure it out.” No compassion. No help. Once you experience financial difficulty, you see their true colors. You are only as good as your last rent payment. Late once and you’re treated like trash. The garage is unsafe. Cars get hit or broken into. This place is all control, no care. I wouldn’t recommend it to anyone. Look elsewhere.”

“This place has good amenities and the maintenance staff and concierge are very nice. other than that we had a serious Cocaroach issue that lasted nearly 3 months to resolve. Additionally not everyone that has a pet cleans after them so many times you end up with their poop on your shoes. Outside of the west building it usually smells like the zoo because of the urines from dogs. The administration is ok but you have to be careful with what they promise.”

“The office staff are helpful to a certain extent especially when you're looking for an apartment and or moving in. They don't read emails consistently or listen to voice mails. So getting a timely response is tough. The maintenance team is great and they have a great response time.”

“Everything has been pretty fantastic. The upkeep of the premises, the other tenants, amenities, etc. My only complaint is the communication with the administration. They have a messaging app that they rarely check and they aren't great about responding to emails either.”

“Great amenities and office staff. Lots of activities offered and I have had no issues so far. My biggest complaint is that guests have to pay for parking. I find that to be absurd for people to have to ask their guests to pay to visit them. Otherwise, great property so far”

“Amenities are very well maintained and lobby is very clean. Apartments are somewhat bigger than the newer apartment buildings you have seen recently built. Hoping this is changing but my last experience with the leasing office wasn't great. Had a leasing agent intentionally delay my deposit to transfer bc she was trying to get commission from a new tenant wanting to move into my unit. She has since been fired for another incident not related to me.”

“Building is beautiful and great amenities. Everyone is very friendly. But the office staff is impossible to get hold of. Never answer their phones or emails. Need to go in person if want something. Very frustrating as they never seem busy in there to not answer phones and emails. Huge disappointment with lack of responses. Talked to manager about it and still nothing has changed. Terrible customer service”

“I have mixed feelings. On the positive side, when an appliance needs service they respond quickly, but just about everything else is negative particularly the management, receiving, security and maintenance of the building. I would rate worst I have seen in 10 years living in luxury rentals. The elevators are broken most of the time. Hallway carpets are not cleaned. The garage is very dirty and dangerous. Zero security at night. No receiving service and the general manager is horrible. They are lucky because of shortage of supply compared to high demand in the area. Constantly smells like pot and some unit owners have several dogs barking day and night, but the worst is really the management.”

“My experience is not what I expected. The building looks beautiful all around and the process to fill out all documents was smooth but when it came to communication about issues in the apartment, that was poor. I still have a mold issue that has not been taken care of and would hate for any future renters to have to experience that.”

“Very nice and well maintained community. With well kept amenities and easy access to public transportation, shopping centers, restaurants and major highways. Apartments are modern and bright with high end fixtures”

“Everyone is so helpful and the front desk concierge and office staff is always willing to help. There have been small issues in the past, but they were address and fixed in a timely mannor. The maintenance staff is amazing, Angel is always willing to help and always fixes an issue i have when i need repair in my unit.”

“I moved into this building earlier this year and while the location and setup have potential, I'm not fully satisfied with the experience. Cleanliness is a recurring issue, especially with dog waste inside and outside the property. The EV charging situation is frustrating and poorly managed, and management doesn't seem proactive in addressing it. Additionally, Uber and delivery coordination could be handled much better. Overall, the building needs stronger management and attention to detail to improve residents' quality of life. Maintenance team is the best part of the building”

“Mixed feelings?helpful with some issues and not others?security always a concern and cleanliness also. Ericka is helpful but others have no follow thru. Repairs not completed after many requests in person?.leased when owned by Modera and has deteriorated in all aspects. Very large pets with no weight limit. Elevators often broken.”

“They advertise this as a luxury building but do not maintain it as such and everything is a scam to make more money. There is limited visitor parking that you must pay for and no where for deliveries to park or clear guidance for visitor access. The garage's gate is always broken and parking is unassigned, yet they tow cars constantly because the property manager gets kick backs from the towing company. We have smart locks but no access to the smart features, instead they charge us for additional FOBs. There are very little security cameras, concierge does not call to verify visitors and they rent units out on AirBnB to anyone. There is a cockroach infestation and unexplained leaks. The elevators, pools and barbecues are never cleaned and always broken, have issues, etc. However, they still increase rent YoY.”

“My concern are the elevators where dogs poop and the tenants do not pick it up. The cleaning staff is excellent. Also, outside as you walk out, the bad odor is horrendous. Finally the garage I feel like it is a battle when going up or down.”

“Overall great community to live in. I like that there are always events for residents and cool food trucks to try on site. The pool deck in the East Tower is beautiful (with the exception of when they're doing construction). The location is very central, with multiple grocery stores and shopping centers within a 10-15 min drive. I also like that I don't have to pay an additional fee for parking just one vehicle, though I would appreciate if my guests did not have to pay to park on the first floor when visiting. The units are modern and maintenance is responsive to requests. For the amenities you get, the cost of rent is well worth it in my opinion. My only gripe is that some residents do not respect the "no smoking" policy and I can smell marijuana in the hallways on my floor. Besides this, the only negative feedback I have is that the leasing office can feel impossible to reach at times. When you are able to reach them via telephone, if they're unable to resolve your request, they don't always call back or follow up as promised. Also, there are very few EV charging spots for EV owners. The ones that are reserved for specific residents don't even work (1st floor of East Tower garage). Lastly, while I love being in a pet-friendly apartment as a future pet owner, I often encounter dog urine in the elevators which is unpleasant for residents.”

“Experience has been very good overall. There are only a couple of points that could improve the quality of my experience. Firstly, the trash chute on my floor (9) is not working properly most of the time. There is a button to open the chute automatically but it doesn't work most of the time. You have to manually open it. Also, the water faucet in the 8th floor near the pool table is not working last time I checked. Neither is one of the 2 grills. Lastly, as someone who lives in front of the pool, it bothers me that the policy against loud music or loud noises in general is not enforced. I work from home and have to constantly deal with people blasting music or kids shouting Marco Polo for hours at a time.”

“I truly love living here at the Palmer Dadeland. Everything you need is here and centrally located to all things that you would like to do outside of the property. Love the staff and the cool amenities.”

“The staff is good but since I moved in, there have been a couple of issues. A staff member broke into one of the residences and it was on the news. The trash chute is filthy and it attracts too many reaches. It's so uncomfortable. I ha e shared this with the main office hoping they will make more efforts to keep those areas clean and to fumigate more often because it's abnormal and unsanitary. The outside of the building is also not being cleaned and maintained as it should be”

“Terrible management, don't respond to emails. Don't enforce their own rules. I had to take it into my own hands to have someone that parked in my reserved spot towed. Something is always broken. No security.”

“Overall, I've really enjoyed living here ? the rooftop is always well maintained, the beach chairs are neatly arranged, and the BBQ grill is clean and ready to use. The management team is very attentive when it comes to community services and maintenance. That said, there are just a couple of things I hope could be improved. Sometimes the gas runs out unexpectedly, possibly toward the end of the month, and it seems the gas tanks are replaced monthly. It would be helpful to have clearer communication about the refill schedule. Also, since I live on the 7th floor and the AC units are right above me, the noise in the summer can be quite loud at night and makes it hard to sleep.”

“Overall, I'm extremely happy here. Concierge and maintenance are extremely nice. Getting a package is a bit of a nightmare since most times they are just put in a large room without any kind of order so be prepared to spend 10 minutes looking around and hope its not missing. The office is also very difficult to contact over the phone because they will ignore your calls. Youll have to take time off work and pass by in person.”

“When I moved in, in 2018 it was a pleasure to live at Modera Dadeland. It has steadily declined; the elevators are constantly out of order, the gym has equipment in disrepair, the remotes to the TV's have been missing in the common areas for months with no follow. Pretty disheartening.”

“Terrible! Terrible elevator didn't work for a long time. When we moved in the pool in our building didn't work for almost a year. The team in the office is not helpful at all. We also had bad experience when we moved in.”

“Great building with a great maintenance staff. It is expensive, but perhaps relatively competitive in a wildly overpriced rental market. Nonetheless, the leasing office staff and maintenance crew are always, professional, responsive and helpful. They have created a warm community amongst a couple of well-managed towers and many, many apartments where a broad demographic range of residents -- families, singles, divorcees, elderly, students, and many more live harmoniously in a somewhat upscale environment”