Showing 1–10 of 25 reviews
Current Resident 817136
3 years ago
This place is such a great location and affordable. I'm guessing it is so affordable because every building is INFESTED with termites! The pipes are old so you occasionally don't have hot water and the water comes out brown for a few hours. Huge sugar ant problem as well. In the summer months, termites start swarming at night towards any light in your apartment. Its not just a cute amount, its HUNDREDS of them. Jade gardens exterminates but be careful because Jackie threatened to kick me off the lease because I kept complaining. The exterminator has also told me that EVERY UNIT has the same problem! So you honestly can't escape it. Its affordable and cute but the termites is a huge problem. Oh and none of the laundry machines work! The staff has accommodated each one of my complaints until one day Jackie called me threatening to kick me off the lease because she didn't like my tone of frustration in my work order. While I should have contained my frustration, I am dealing with termite infestation and BROWN water coming out of faucets all while paying an arm and leg for this old apartment. As someone who has worked in customer service, she is EXTREMELY unprofessional and even threatened to bring attorneys into this.
Edd305
4 years ago
First of all I would like to say I am not the type of person to usually write negative reviews but this time i can not hold myself back from how disrespected me and my family feel from the staff here . The staff do not care about your privacy AT ALL today they came to "Fumigate" with no warning at all or heads up that they are coming , they knock extremely hard on my door like an animal which wakes me up and by the time i walk to my door to see what animal is pounding on the door they barge in without permission , mind you i have a 2 year old daughter here.. I DO NOT FEEL SAFE LIVING HERE KNOWING ANY STAFF CAN WALK IN THE APT AT ANY TIME , the mother of my daughter then recieves an extremely rude phone call from the property manager trying to make us feel guilty or something as if it was us that did something wrong , IF YOU ARE CONSIDERING LIVING HERE, DONT !!! UNLESS YOU LIKE INVASION OF PRIVACY AND EXTREMELY RUDE STAFF!!!!! I WILL NOT RENEW THE LEASE IN THIS TRASH OF A PLACE. The neighbors are nice but the staff is disgusting .
Senorfrog
7 years ago
Facility is desperately in need of renovation. The cupboard, closets, AC and water heater units are super old. There is a major roach problem due to the age of the complex and all the restaurants near by. Their monthly extermination doesn't do anything as the apartments all have holes by the AC units and when it rains the roaches gets inside. If you are looking for an reasonable apartment that's the place however you will be getting what your payment for. Cheap, dirty, roach infected with no security or surveillance. Park at your own risk.
tairyaquino
7 years ago
I love Jade Gardens Apartments because of their excellent and expedite maintenance, the quietness and safety around the complex, in combination with a sense of community strongly fostered by their wonderful office staff makes me want to live there forever.
George_B
7 years ago
I lived here in the mid 1980s for two years and only moved due to my job relocation . The time here was good . I found myself moving to Jade Gardens again in 2007 , so I have been here close to twelve years at this time . The management and staff are very competent , professional and courteous . Since 2007 I have had only three or four occasions to request maintenance repairs . My requests have always been resolved in a prompt and satisfactory manner . Location is good with easy access to shopping and main roadways .
Carolina_R823
7 years ago
All the staff here is more than we expecting at our residence care. I more than happy to live at Jade Garden Todo esta muy bien cuidado por un gran equipo de trabajo, estoy mas que feliz de vivir aqui
Current Resident 452327
8 years ago
This place is pretty terrible. Roaches and termites and they don't fix the problem.
Prospective Resident 255744
10 years ago
I called about 5 times to try and set up a viewing of one of the units and never got a return call. I tried to set up an appointment online and tried calling to confirm and never got a return call. Received an email confirmation for my appointment and no one was in the leasing office when I went. I waited about 20 minutes and tried calling again and no one picked up. If this is how they treat prospective tenants I can't imagine how they treat existing tenants. Them not answering any of my calls or messages has assured me this is a blessing in disguise.
Current Resident 951938
10 years ago
There is a termite infestation in the apartment that we have been battling for months. The air conditioning has not been working for over a month now and I am exhausted from going to the front office every day from the air not working. They come in everyday and say they fix it and I wait the entire day for changes to happen with NO results. One of the staff was especially rude and condescending during interactions regarding false information they had given about the lease and also throughout the entire air conditioner ordeal. She was extremely unhelpful through everything. Overall really horrible unless you know how to get rid of termites and fix air conditioning yourself, which would make it barely livable.
Legend74
14 years ago
I just moved out this weekend so I wanted to come on here and do review...... and I'm really shocked to see some of these reviews because I never experienced anything like what I've read. I lived here for a little over 4 years and I really liked it. My personal thoughts about management is that they are very nice and efficient, and I think the last review about the manager is seriously unjust and quite defamatory. Having said that, the only time that I ever did see a little change in the way things functioned there is when the manager went on maternity leave (which was often in the time that I was there). This place is great, it's smack in the middle of everything in miami,and I think that's what Im gonna miss the most. I do recommend living there and I suggest that anyone looking for a new place disregards the negative comments here because (as I've noticed, and Im sure you will too) if you go through a hand full of reviews at different places, this site is used to bad mouth and vent complaints, nothing more.