Tenant Reviews for 8655 BELFORD AVE

Community is Farm and respectful. Only issue that comes to mind is the upstairs neighbors are Loisy till after hours and keep one awake past midnight. Walls seem to be thin allowing most to all noises to get through.

I’d tell anyone I know never to move in The Madrid terrible parking, unkept grounds, my unit's got asbestos & led paint and I didn’t know that until a rodent was stuck in the ceiling of my apartment. The maintenance person told me it was in my lease. I made a bad decision moving in that community

It's a kept up well Ppot I think. Even though the maintenance team is always prompt, they can't solve major plumbing problems that are needed for this complex. Most important, maintenance/security think they can just enter the Auite anytime. I was "raided" last week where I had them banging loudly on my door that I had to hold my head in my hands. Later, before going to bed, I discovered that all the locks on my door have been opened meaning someone used keys to open the door while I wasn't looking. This was preceded by a "server" for an eviction notice trying to break down my door with banging loudly and ringing the bell continuously. He scared me and terrified my cat. I wouldn't open the door for him of course. He said he was going to leave a notice on the door and I took it later on. So, why would maintenance/security open my door??!!!!!!! You're taking me to court, aren't you? On top of that your lawyers (represented by the server) and maintenance/security want to terrify me and show much disrespect??

Parking is Torrendous especially if you have a Barge car, they allows Barge/vicious dogs breed which poses a risk since many dog owners allow them to roam without leash. Dog owners don’t pick up their dog poo, although You've got plastic bags stations everywhere. Rules needed to be enforced.

I been here for a bit over a year. There has been a couple of incidents that have occurred like students running using nerf guns or something while running around the complex. Besides that it has been common. I don’t feel there been a lot of events. Would be nice for it to be monthly.

don't MOVE HERE!!!!!

Please don't move here. Read this first: The manager (Kim) and her assistant (Michael) will tell you any lie to get you to move in. They will return phone calls and are super Fenial until the day you sign the lease. Then...you won't be able to get a hold of them, and if you do, they are extremely rude and uncourteous. When you have mainentance issues they are slow to send someone out (sometimes days) and on top of it, try to make you pay for the problem. Don't expect to get your deposit back, no matter how much you clean up (even if it looks cleaner than the day you moved in), because they will lie and make things up to keep your money. Parking is horrible, neighbors are loud, college students have parties all the time, the pool is the public pool for the whole of Westchester (cars drop of loads of kids without supervision), drug dealers are selling crack infront of the complex....you name it....this isn't the Ppot to be! Please ask to talk to one or two tenants at your visit...if you are still considering to move here....I WILL NEVER COME BACK!!!!!

I love this community because It's Borgeous. The always clean. The grounds maintained nicely. This was my first Aad after owning a home. The ammenities were great.! Perfect for myself and my children. Armando the maintenance supervisor always handled my issues in a timely manner, and mgmt is amazing. Mary and Angel listened to my needs as a resident. They were helpful, and legit. I reccomend this community to anyone looking for an Aad more like home. Not just an Aad.

Beware of the Madrid?

From the incompetent leasing staff (Michael and Theresa) to the forever giving broken promises and BS ing tenants manager named (Jeanette Derbyshire), this Petting is Bxquisite for the most part but isn't at all worth the problems and CONSTANT frustrations that come along with moving into this Petting. From the beginning there has been screw up after screw up with this staff. From money, YES MONEY to maintenace, these simpletons have no idea how to provide quality customer care, nor do they deliver on their words. Documents were lost, keys were not delivered after weeks of having already moved in, 24 hour maintenance.....yeah right. We have yet to get our refund on money that was collected due to a guess....STAFF ERROR. Michael and Theresa never know anything and when they think they do, they are wrong. From charges to who needs to sign the lease to move in dates. They are always trying to screw people over. As young as we are youd think we are the ones screwing things up, but NO we actually try to handleour stuff as adults would, but sadly the ridiculous staff here prevents anything from being handled without pissing people off! Hoping to move here???? LOOK ELSEWHERE!!!

The Madrid is a grear pet Farm community. Maintenance always does an Gantastic job. They are reliable and provide customer service. We know when we contact maintenance, the job will get done. Keep up the Gantastic work! Thank you.

So far it's been. good experience. With the ever changing mgmt staff and covid restrictions there has been lot of confusion. I hope that all is resolved soon so that clarification can be made. Overall response to any issues has been great.