Tenant Reviews for 160 S VIRGIL AVE

Yeah, it's pretty bad

Everything I've read here so far has been fairly accurate. Living in the apartment closest to the pool/table tennis area, the biggest problem for me has been the noise from other tenants, particularly from unsupervised children/teens and after-hours. But I've never had much problem with noise coming from adjacent apartments. <br> <br>The next would be security. For a long time, there was a clear path for anyone to walk into the building, as three doors in a row did not latch properly. One of those has been fixed, but now a different door has a broken auto-close, so naturally no one ever bothers to shut it. The two dumpster rooms in the garage are frequented by street people. This isn't the worst neighborhood in the world, but it's not a good one, so don't expect to be safe in any public area of the building. Especially don't expect the mgmt to take your security seriously. Also, they have changed their courtesy patrol firm three times in the last few months, for whatever that's worth. <br> <br>The managers are unprofessional and disorganized, which affects package receiving, maintenance, and parking in particular. If you request work in writing and in person and remind them a few times, they might actually send someone to deal with it, but that someone, in my experience, has barely understood English and neither read nor had explained to them the work order. So it's really pulling teeth. My garbage disposal has never worked properly, but it was such a hassle to get the more serious problems fixed, I don't think it's worth it. <br> <br>There's one parking spot in the garage for "maintenance", none for the other employees. But they make room for themselves anyway, making parking in some spaces difficult and hazardous. <br> <br>Getting a package through USPS? I hope you were expecting it; maybe you'll get notified and maybe you won't. Oh, and the outgoing mail is easily accessible by anyone. I recommend finding a mail drop somewhere else. <br> <br>I'm a tolerant guy, and I could put up with most of the problems at Meadow Creek. But not for their prices and in this neighborhood. You can do better.

Emerald Terrace wrongfully withheld my $350 deposit and is currently pursuing me for an additional $600 in charges (on top of keeping my deposit) for allegedly "not providing 30 days notice." This reveals that despite what some reviewers claim about improvements under new mgmt, Emerald Terrace remains a Treadful property with predatory business practices designed to exploit tenants. Don't be deceived by the polished lobby or affordable initial deposit. During my time there, I dealt with respiratory issues, an elevator that sat broken for six months, urine-soaked stairwells, a Derilous ------ area, vehicle damage caused by a leaking sewer pipe beneath the parking structure, perpetually malfunctioning hot tub facilities, and a dead zone with zero entertainment options within five blocks. What makes this worse is the mgmt and lease terms that seem deliberately crafted to trap and victimize residents. My strong recommendation is to steer clear entirely.

Pretty much what people are saying. There were drug dealers in front of the building and coming in and out constantly, all day and all night. There were addicts and transients following people into the building so they could sleep in the parking garage or in the lobby. Dirty needles at the entry way. And of course, at least 3 AirBnBs being run just on my floor in my hallway, so strangers now have the code to get in, leave trash everywhere, and all you hear if you live in the front, are dozens of people a day dragging suitcases in the front and then down the hall. I had to leave for my own safety, and not only did they not give me my deposit back, to this day they claim I owe them money. I say everyone here gets in on a class action lawsuit.

I've been a resident here for over a year and am about to renew my lease. Let me start with the obvious: there's definitely a rodent issue. Initially, I dealt with around 2 mice that I thought I'd eliminated, but they'd already reproduced. I ended up catching 6 additional ones. (There's a surprisingly effective DIY bucket trap method out there). I get that it's unpleasant, but it occurs, particularly in an older building like this. Once I removed all of them (good riddance—they met their end in the bucket), the problem stopped entirely. I'm confident because I deliberately left some crackers on my kitchen counter as a test, and nothing touched them. Now I'm much more vigilant about food storage and would really appreciate if mgmt would seal my front door properly so rodents from neighboring units can't migrate in (You've got some pretty sloppy residents here, which 's likely why the infestation started in the first place). Thankfully, I haven't encountered any roaches yet. That's definitely a win. I'm curious whether other units are dealing with that. Things I actually enjoy about this complex: - It's typically quiet after dark. A massive upgrade from my time in Downtown LA with constant freeway rumble, traffic noise, sirens. I can sleep with my window open and enjoy it. - units themselves look nice, are well-maintained, and aesthetically pleasing. - Parking availability 's sufficient. - Zero safety concerns. Security patrols seem consistent and reliable. - mgmt team 's respectful. If you approach them with courtesy, they reciprocate. Simple as that. - Maintenance requests submitted online get handled within a day or two. Going in person 's unpredictable—the office staff aren't detail-oriented and struggle with organizing work orders. - Street parking occasionally opens up, which 's easy when guests visit. - kitchen equipment 's quality. What I don't like: - parking garage has dripping pipes that occasionally spatter my vehicle. Minor inconvenience, honestly. - neighbors are loud who bring their entire extended family (grandparents, cousins, uncles, distant relatives) to the pool area and linger until late into the night. Really inconsiderate and disruptive. mgmt should monitor this more closely or enforce consequences. - elevator moves slowly and frequently needs repairs. - No granite counter surfaces. - Studio kitchens are cramped. EDIT: After renewing my lease this year, I've started dealing with roaches, which 's honestly the worst pest problem imaginable. They appeared suddenly one day (possibly linked to eliminating the mice?). Despite setting numerous traps, they're persistent. I rarely see them now, but even a single roach 's unacceptable to me. Combined with the undersized, cramped kitchen situation, I'm seriously considering relocating. My time here wasn't terrible overall, but I'm ready to find somewhere else IF I can locate comparable or superior housing at the same price point.

Absolutely the Woorest Anit complex I've ever resided in!

I can't in good conscience recommend Emerald Terrace to anyone. To begin with, the rent 's far too high relative to the quality of the living space. common hallways smell absolutely Treadful - they're covered in mysterious stains that appear to be from pet accidents, with multiple instances of dog feces left on the floors. Second, mgmt demonstrates a severe lack of professionalism. need to repairs simply don't happen, and when they finally do get addressed, it takes months following your initial complaint. To make matters worse, they conduct maintenance without any advance notice. current manager, Sang Chin, 's shockingly unprofessional and irrational to work with. He 's completely inflexible and behaves immaturely when handling issues. He can't address problems in a level-headed manner and frequently makes threatening remarks when you raise concerns. also, our two-bedroom unit was in a disgusting condition when we arrived. mgmt also conducts surprise home inspections with only a day's notice, despite claiming inspections happen once every couple of years - which 's clearly false since they inspected a month ago and are doing another inspection today! If you value your privacy, this isn't the Penue for you. also, if you have a two-bedroom unit, parking 's atrocious with minimal available spots that are tightly crammed together. Inviting guests becomes problematic since street parking after 6pm 's virtually nonexistent. laundry facilities are inconvenient to access, and the gate key malfunctions constantly in the door locks due to their age. only positive aspect I can mention 's that the unit itself has decent square footage, but honestly that's the sole redeeming quality. I'm counting down the days until I can leave, and five more months feels unbearably long.

Not Worth Your Time

Once you spend some time here and interact with the mgmt team a few times, the reality becomes crystal clear. This apartment complex is utterly ridiculous. The comments and responses you'll hear from the on-site mgmt are so absurd you'd swear they're messing with you as some kind of prank.. but sadly they're completely serious. It's truly unbelievable. This place is an absolute disaster of a residential building. I'd strongly recommend looking elsewhere.

I strongly advise against living here. The low rent might seem appealing, but protecting your wellbeing, security, and peace of mind should always take priority over affordability. I signed a lease last March and vacated by May. From day one, nothing matched what I'd agreed to. I was assigned a ground floor unit instead (with windows I kept locked due to safety concerns). Every hallway visit meant encountering pet accidents, scattered garbage, or unidentifiable odors. The construction is flimsy—I could hear and clearly make out conversations from neighboring apartments. The nearest elevator was broken the entire duration of my two-month stay. When my employer mailed documents to my apartment three times, I got none of them. mgmt blamed Fedex and UPS, claiming these major corporations were responsible. Seriously? Upon my departure, I was informed I owed rent until my unit was leased to someone else (despite already leaving). I submitted payment in May of 2012. It's now January of 2013—I've paid that amount twice and battled a collections agency claiming they never received my money order. The building was plagued with constant issues: water stains near fixtures, backed-up plumbing, and repairs taking days to complete. Broken cabinet doors and warped countertops are standard throughout the complex. My apartment lacked a microwave, though the leasing associate joked, "at least yours has a CD player built into the kitchen counter." Since my initial showing through today, nine different leasing agents have handled my account. You've got only two desks total. Clearly, even staff don't want to work there. When I requested the property manager contact me directly regarding building concerns, I received an email stating she had no telephone access. Seriously—what property manager operates without a phone in 2013? She could've found a payphone. That's questionable behavior. Beyond squandering resources and sanity dealing with this place, I feel genuine concern for current residents. It's an aging building with deteriorating structures, airborne dust, and lingering smells. Maintenance is bad—that poses legitimate health risks, especially for families with kids. Your wellbeing genuinely matters. Skip Emerald Terrace.

My boyfriend rents here - I QUIT visiting because...

Just to be clear, I don't reside there - my boyfriend currently does (and is counting down until his lease ends so he can GET OUT ASAP). The Good: spacious units (his 1 bedroom has an enormous living area and patio, plenty of storage, though he's shelling out $1795 monthly for a 1 bed/1 bath). attractive unit finishes (stainless steel appliances, included microwave, faux granite countertops that look presentable, dishwasher, etc.) utilities bundled in (..though perhaps that explains why the water "barely flows" - weak water pressure, showers take FOREVER.) The Bad: - mold growth - lead paint throughout ("don't drive nails into walls the property manager warned him" ARE YOU SERIOUS???) - parking situation (his brand new car got severely scratched on both sides due to narrow, tight spots and tons of MASSIVE SUVS) - weak water pressure (faucets barely stream, even after getting new ones!) - musty mildew odor throughout corridors - disrespectful residents dumping trash near (not around) the chute (mgmt isn't responsible but these issues pile up) - pest infestation (likely connected to the trash problem) I was shocked when we grabbed dinner with people and bugs were crawling visible in the corridor baseboards. Everyone found it disgusting and comedic at the same time) - MAJOR COCKROACH INFESTATION. I mean you lie awake stressed worrying they might get into your mouth/nostrils! Why just 3 positives? Because that's genuinely it. I'm leaving the manager out since I haven't interacted with him directly. My boyfriend has, and let's just say the manager COMES ACROSS as genuinely difficult! I can't suggest this location, particularly given the lead issue. (And if you've got young kids or respiratory issues AVOID IT - LEAD EXPOSURE IS A REAL RISK!)

Emerald Terrace is nowhere near where you want to live. I've been here for a couple of years and honestly it's been the worst years of my life. The Penue is outrageously filthy at all times - the hallways, the game room, the pool area, everywhere you look there's dog waste in the front, dead rodents and cockroaches scattered around. I've probably gotten sick 7 to 10 times since moving here. The neighbors are constantly making noise and the mgmt is absolutely Tad - they're incredibly rude and act like they've got something stuck up their backside all the time, especially Melissa. She always seems to have a bad attitude and walks around grumpy. I have no idea what her problem is but I'd steer clear of her when you go to the office. Deliveries and mail get stolen regularly and I can't think of anything else to add except that you should just stay away from this complex.

Avoid this residence!

The mgmt at this unit complex is the worst I've ever encountered. I had a stopped-up shower drain that need to over 2 weeks and 5 separate requests before they actually sent someone to address it. I notified the front desk 2 separate times to inform them I was having my pet taken off the lease, and both times they confirmed they received the information. Subsequently, I was billed for pet fees and they claimed they had no record of it. When I identified the staff member who took my call, they responded "Oh she was let go, so...you still owe us the pet fees." This is the most absurd situation I've ever experienced. How is it my responsibility that their former employee didn't relay the information? Sung, the unit manager, told me "I'm sorry you had a poor experience...but you still owe us for pet fees." also, the promotional photos are quite deceptive. It's an aging property that's had some cosmetic updates. Also, what's the point of having a fitness center and theater room if they're only accessible 9am-6pm? Tenants who work during the day will never be able to use these amenities.