Showing 131–140 of 150 reviews · Page 14
michaelm86
10 years ago
Horrible service. We have been there two weeks ago, we were looking for a studio, they showed us one that they use as a sample, we really like that and the guy told us he was going to contact the property management to put it on the market for us. He never contacted us back, and now they said the apt is not available. We told them we were very interested and we need it for the next month, they never take us seriously and we had to contact them several times. Really bad service. Today after I wrote a bad reviews on Yelp someone finally answer and he said: Hi Michael, Thank you for your e-mail. I did speak with our Neighbor Ambassadors to get a little more clarification as to what has happened here. We did have apartment #419 available to see on the day you toured, however we did not have it available for lease at that time. Dylan did let you know he would contact you when it was available for lease, however he was off the day it did become available. Unfortunately someone had leased the apartment online before Dylan had the opportunity to give you a call to let you know it would be available. We did have apartment #374 coming available as well, however this was pre-leased as well. So basically they gave my apt away just because one person of their staff was off; Do you really think these people are professional ? We were discriminated probably because we are a gay couple, unbelievable.
Current Resident 541873
12 years ago
I would like to join people with negative reviews. I had the most awful experience with them. We never got our deposit back, so new tenants don't count on it! And make sure you request a final inspection before you move out, otherwise expect to owe more than your deposit! They charged us on every little thing that should be considered as "normal wear and tear" and even on things that shouldn't be replaced due to its normal condition. And finally 1* star to the leasing office!!!
Current Resident 813351
12 years ago
I have read some of the negative reviews here and I want to respond to those. The people living in the building are mostly young and always polite, not noisy and always friendly. Any issues in the apartment that I need to have addressed are fixed within 24 hours and usually the same day. Everyone in the front office, without exception, has a smile and a wave when you pass by. The maintenance crew is top-notch and they all care about the appearance of the property, and that your apartment is in top shape. The rent is high - yes. You can certainly find larger apartments for the same or less money, but not by that much. Some people have commented that they're upset about the water/trash/sewer charges, but that will vary depending on the season will all complexes. Is it higher here? You get what you pay for and this complex is always well maintained and you pay for that. The dogs who live here are of all sizes and all well behaved. The management supplies doggie poo stations outside the building, and a doggie run to the north side of the building. You can't beat the location or ask for a better management and maintenance teams. I have lived in many different apartments, in different states and different countries and the Vantage is, in my opinion, well run, and I would recommend it.
Current Resident 418162
13 years ago
AWFUL, if you dont like to sleep then this is the place for you. I've been here 2 months & constantly being woken up 2am-5am. You can here EVERYTHING your next door neighbor is doing, I can hear the one on one side use the bathroom to opening drawers, to cutting up his food to talking on the phone.... everything..... they also keep messing up my parking spot & reassigning it & threanting to tow it because they forget to enter it in system. Also have almost stepped in dog poop & pee numerous times inside the complex. I cant wait til my lease is up so I can sleep again.
LAprof
13 years ago
In one word: RUN! In my opinion, Prometheus takes advantage of its residents in any way possible. First, let me point out the shockingly high rents for just an average building with no space. Granite counters and a washer/dryer are nice to have, but they are not worth an additional $400 a month in rent (as compared to other buildings in the area). Right now they have the nerve to ask $1,900 a month for a 530 square foot apartment. Then tack on approximately $20 extra a month for trash, sewer, and water! Try to find one building in the area that does that! I moved out of this place after the leasing office tried to raise my rent by nearly $200 a month. This, after they already increased my rent the previous year. When I tried to talk to regional manager Kimberly Rose (the property manager quit), about the high increase, she actually told me I should consider myself lucky that my rent wasn't raised even more! She promised to look into it, but that turned out to be an empty promise. Basically she couldn't have cared less. Now to the building itself. This building is large and there is a constant stream of people exiting and entering the building. Many of these people do not live here and they trash the place: Animal feces and urine in the halls and elevators (it happens quite often and the dog owners leave it there), knocked-over and overflowing garbage cans by the elevators, and not to mention a group of kids whose parents allow them to run wild in the building. The staff is instructed to take as much of your security deposit as possible, even if you leave the apartment in immaculate condition. They will charge you for carpet cleaning, professional apartment cleaning, and they charge YOU to repaint your unit. All this even for what would be considered normal wear and tear. What else? For what it's worth, the new property manager was there for about two weeks and disappeared. On my last day there, I called to talk to him and was told, "He no longer works here." Aside from the two weeks he was there, this building has basically been without a property manager since July. The contractor who renovated this building did not pull proper permits and now the building is going through city "inspections." This means residents are displaced from their units for up to two weeks while crews go in and tear apart walls and reinstall pipes. Be prepared to hear a lot of construction work. Maintenance is actually very good. One of the guys always showed up on the same, or next day, to fix any problems. The cleaning staff keep the hallways and courtyards as clean as possible despite some of the pigs who live and play here. Prometheus allows co-signers on a lease which means this building is filled with irresponsible tenants... aka spoiled 20-somethings whose parents are paying their way while they try to make it in Hollywood. So yes, this building can get noisy at times, especially on the weekends when the drunk crowd comes stumbling back home. This building also has a huge turnover rate. Residents are moving in and out daily. Well, I could go on and on, but I think you get the point. There are a few decent people who work in this building. They shrug their shoulders and feel sorry that you're getting screwed. My advice, don't be a the next fool to sign on the dotted line. Look around and you'll find a much better place to call home that's fairly priced. I did and I haven't looked back. Good luck!!
EntAgncy
13 years ago
Absoluteley atrocious. This place sucks bad. Ridiculous prices for no space. I lost count the amount of times someone parked in my parking space and I ended up parking on the street. I finally started calling the tow company myself even though the managment did not like it. The place is not safe. Lots of drug addicts and drug selling going on. The only up side to this place is they accept pets. But their pet deposits are OUTRAGEOUS now. Also I was meticulous with how I left the apt. I made sure to take photos of everything with the current newspaper in each photo. Boy am I glad I did, they did not want to give me my deposits back and wanted to charge me an additional $700 for carpet and wall cleaning. These people are SCAM artists. Stay away...
Current Resident 104388
13 years ago
The fourth floor smells vile. If you live on the 4th floor, there is a family with 6 or 7 kids that cooks the most putrid smelling food that takes over the building. The smell of cheap meats and lard permeates the hallway and seeps into my door making me sick. They also let their kids run around the hallway and pool unsupervised, wreaking havoc and leaving junk everywhere. Management could care less- they've got you locked into a lease, but if you move here...stay away from the fourth floor, there isn't enough febreze in the world to fix this living hell.
bsingwebb1
13 years ago
I rented a small 1 bedroom apartment at the Vantage from 10/2009 to 10/2010 for my son who was in acting school. I never had any problems with the employees in the office or the manager. I treated them respectfully and they treated me respectfully, as well. My son violated the apartment's noise ordinance while he played Call of Duty a few times, and a few neighbors complained to the office on him, which I got him to acknowledge and cease. We moved out after one year because I found an apartment closer to his school. I cleaned the apartment and put it back in the condition it was in when I first rented it and was able to get my deposit back. This was my third move in three years to 3 different apartment buildings, trying to get him close to his school, and I have always been able to get my deposit back as long as I return the apartments back in the condition they were in when I first received them.
Current Resident 598600
14 years ago
Prometheus is the most unethical leasing company I have ever encountered. They will nickel and dime you from the day you move into your tiny apartment. I've decided to get some self respect and leave this pile of doggie doodoo once my lease is up. Better options out there for everyone.
Current Resident 315973
14 years ago
I'm sorry, but the prices they are charging for a 1 bedroom apartment that is roughly 500 sqft are insane. You can go up the street and get a place that is 800 sqft with an actual view for $1350-$1400, plus amenities. Vantage apartments needs a reality check. I pity any of you who actually fork over that kind of dough to live in a sardine can.