Showing 31–40 of 56 reviews · Page 4
Russell X.
2 years ago
After touring nearly every apartment community in the region, Grand Tower delivered the most generous square footage and amenities at the most competitive rates. Having designated parking spots has been fantastic because I'm always assured of a place to park and it feels secure. The security team is phenomenal and readily assists with virtually any request (the mgmt team shares that same helpfulness). Guest parking hasn't presented any issues. We experienced some trouble with our cooling system when we first arrived (back in May), which was pretty inconvenient during the heat, but they consistently fixed it within a day, and following three repair visits they ultimately made a permanent repair. Plus, they recently updated the common areas on the 2nd floor and they look fantastic. The fitness center, pool, and grilling area round out the package nicely and tend to have plenty of availability. All things considered, an great community to call home!
Gregory P.
2 years ago
Welcome to a complex where canines reign supreme and tenants are an afterthought. I'm shocked that no one else has posted about the severe dog problem plaguing this community. Unleashed dogs roam freely throughout the property, barking aggressively at residents and other pets. These animals occupy common areas like the lounge and poolside seating zones. The leasing team refuses to take action and consistently sides with dog owners. I'm relieved I managed to leave this terrible situation when I did!
Jordan X.
3 years ago
Overall, the unit itself is quite pleasant to reside in. I enjoy it a lot, particularly if you get a unit on an upper floor with a downtown-facing balcony. The positioning is also easy—it's centrally situated. As other residents have mentioned, the staff here is generally pleasant...PROVIDED you establish a solid rapport with them. <br><br>I've been a resident for over 6 months and have gotten to know several staff members who also reside in the structure. The security team is quite cordial and tends to recognize residents by their appearance and names. The parking staff has been accommodating as well.<br><br>There was one incident where someone parked directly behind my vehicle and failed to leave their keys with the parking attendant. After waiting 35 minutes with no sign of the driver, the parking attendant assisted me by using a manual hand jack to relocate the car.<br><br>The primary drawback is the structure's condition itself. While the exterior appears attractive, maintained, and modern, the interior is considerably dated and unkempt. mgmt has attempted to address this through renovations of hallways, common areas, and units.<br><br>Security protocols are another concern. On one occasion, an individual claiming to be structure staff entered my unit without knocking or providing the need to 24-hour written notice stipulated in my lease agreement.<br><br>I was startled when they suddenly unlocked and opened my door. I politely asked "Is there something I can help you with?", but they offered no explanation, simply apologizing and hurrying toward the stairwell. I couldn't pursue them since I was stepping out of the shower wearing just a towel. It was quite unsettling.<br><br>also, vehicle ownership here is tough. Each unit resident receives only one parking spot maximum, and these spaces are tight and sometimes located far from the elevator. Expect door dings and similar wear. The brochure mentions additional parking is accessible for an extra fee.<br><br>Yet, several residents including myself have been on a waiting list for over eight months to secure a second spot. Meanwhile, empty spaces are visible throughout the lot. We've contacted the parking department multiple times, yet the response remains consistently "sadly it's not accessible at this time."
Current Resident 761658
4 years ago
Awful management that treats residents like garbage. All they do is lie and steal from you. Elevators are always broken. The building is not safe, no safety protocols in place. There was a fire and people got kicked out but still charged rent for two months with no compensation whatsoever.
Sunmaja1971
4 years ago
1-14-2022 there was a fire in the building, all tenants were evacuated and displaced without any plan. Appartement operating leaders are rude and not professional to handle this crisis. They are directing all tenants to find their own way or take help from Red Cross.
Current Resident 44741
9 years ago
Welcome the world where dogs live and humans have no place. Cant believe no has written reviews about the pathetic dog nuisance in this place. Dogs run around without a leash, bark at people and other dogs. Dogs sit in public places such as lounge and sitting area next to swimming pool. Leasing office does nothing and are always dog friendly. I am glad I got OUT of such a horrendous place at the right time!
Dyangx08
11 years ago
This place is a definite jem!!!
Current Resident 805316
13 years ago
Overall, a very good apartment complex. However, I have recently noted an increase in the roach population in the elevator banks. They are now coming up the elevators and onto the floors. Gross! Hopefully they can do something about that soon. Also, someone noisy at times with construction next door, but nothing unbearable. Parking staff and security are very friendly and when management finally decides to contact you back they tend to be helpful (it might take a few weeks though).
Current Resident 767386
14 years ago
I've been living here now for a close to three years and if you work in the Financial district (Bunker Hill) of Downtown this is one of the best places to live. The only down side is that the building is very old and it's falling apart. The maintenance staff does their best but the place is basically being held together with spit and ducktape. Elevators are horrible and when it rains it seems like half the building floods. Other than that though it's reasonablly priced for the location. The management staff are pretty friendly although not very effective in making things happen. They recently cleaned up the parking staff so now most of the rude individuals are gone (although there is very limited guest parking). Building staff (the front desk security) are for the most part very friendly and helpful. The building has all of the amenities that you could want for the price range (small gym, pool, etc). So if you work in Downtown this is a great option. As the building is falling apart I'm not sure why anyone would want to live here otherwise...
Current Resident 314246
15 years ago
Me and my roommate got a great deal: $1800 for a very spacious 2 bedroom 2 bath that was about 1300 sq ft! Additionally, parking is $60 per month per spot. however, we did live on one of the lower floors (the lower the floor=lower rent/rents can get as high as $1800 for a one bedroom near the top!), and we found a dead cockroach once. But that was only once while living in this apartment for a year. We did have a window leak when it was stormy raining, and management was terrible about doing anything about it, so we basically had to wait for the room's ceiling(as it was leaking from the unit above us), and wait for the floor to dry, as the rain was leaking through our window too! Despite these negatives, i would recommend this place because it is very convenient (I worked in the financial district downtown), parking is not an issue (it is tandem parking, but I never had an issue with anyone else taking my spot). They have grocery carts on the level one parking so you can use them for moving heavy items. People here rarely use the pool, bbq, jacuzzi, so when I'm out there with friends, we almost always have the whole area to ourselves. Tip: if you can be there PRIOR to your move-in date, make sure you go look at the unit, and ask that they steam clean or replace your carpet if it's too worn, and ask for anything else to get fixed that you don't like. For the price that we got, I think this is one of the best deals I could've found in a nicer area of downtown. I wanted to avoid living anywhere east of Olive St, since the neighborhood is sketchy on that side of town.