All 7 tenant reviews.

“Pros: Management is responsive and maintenance tends to issue same day. Doorman are extremely helpful and detail oriented. Packages are well maintained. Building is clean and quiet. Laundry in basement. Multiple elevators that are always functional. Cons: There were multiple instances of construction/lobby remodeling/facade repairs that caused a lot of noise during it was impossible to work or have calls. My apartment is also facing the back of the building with meaningful amount of noise as they gather garbage there. Some apartment units have limited sunlight.”

“Pros: Nice apartment layouts, good value in square footage-price ratio. Cons: Apartments have almost no ventilation. Our unit has one small external vent in the bathroom, and is otherwise an unventilated cement box. Biggest issue is that noisy neighbors are given free rein to abuse the people who live around them through stomping, hammering, and loud music. Items have been knocked off of our bookshelves by the neighbors above us, and we are woken up by pounding noises. We can uniformly tell when our neighbors are home--our preference and expectation would be privacy and quiet. The vibrations from our neighbors also drove roaches out of the walls. Advice to landlord: Strict management of violations to the quiet enjoyment clause. Well-behaved tenants should not be forced to fend for themselves against uncooperative and poorly-behaved ones.”

“Unit 2c Pros: This building is just beautiful. Renovated and has the most attentive staff. Tenants are all good people. Cons: I adore this building but did have some roaches in my unit. Not an infestation, but the only negative experience I've had.”

“Pros: Nice lobby and laundry in the basement, units are usually large Cons: There was a problem with cockroaches that couldn’t seem to be solved by management”

“Pros: The building just redid the lobby and elevators so they are new and modern. The doormen are all extremely nice and helpful! Building is located in a great area and street. I really enjoyed living at Turtle Bay House. Cons: Nothing to complain about that you won’t know going in. There are no amenities like a gym or roof deck so it is a no frills building.”

“Pros: Great doormen, safe location Cons: Super was very rude Advice to landlord: Super should treat renters better”

“Pros: Management is fabulous Cons: Elevator is always down”