“Pros: - nice doormen - beautiful rooftop - fast elevators Cons: - area has a bunch of homeless/drug addicts - maintenance can be a little slow to respond to requests”
— 352 WEST 37 STREET · Manhattan“Unit PHH Pros: -modern finishes -friendly doormen -clean common areas -rent stabilized unit Cons: -location, felt unsafe walking outside sometimes Advice to landlord: More security by door”
— 352 WEST 37 STREET · Manhattan“Unit 10b Pros: -amenities -good value building Cons: -location of midtown. very loud”
— 352 WEST 37 STREET · Manhattan“Unit 27H Pros: The building is new, modern, and clean! There is tons of natural sunlight with floor-to-ceiling windows in south facing apartments. Amazing views of the world trade center on higher floors too. My favorite aspect of the building is the rooftop! It is very spacious and accommodating with 360 views of all of the high-rises in midtown! Cons: My least favorite part about living at Townsend is being located in the Garment District. It is not uncommon to see homeless people using narcotics on the street. Additionally, the crowds can be bothersome with the proximity to Times Square, Penn Station, and MSG. The gym is not sufficient for anyone who is into fitness.”
— 352 WEST 37 STREET · Manhattan“Unit 20c Pros: Love the doormen Cons: Gets very hot in the summer, cranking AC all the tim”
— 352 WEST 37 STREET · Manhattan“Pros: Rooftop was awesome, sound system great, elevators, gym, doormen Cons: Not a great block, and the price was expensive given the location/space”
— 352 WEST 37 STREET · Manhattan“Unit 10C Pros: It's a very pleasant place to live and the doormen are especially friendly. The building is overall clean and the floor to ceiling windows really make it a happier place to live. Whenever I had a maintenance issue, they were quick to resolve it. Cons: The location of the building isn't ideal since their tend to be a lot of homeless folks on the street. While they're usually just living their own lives too, it can make walking home in the evenings sketchy. Additionally the building itself could do a slightly better job of keeping the trash rooms clean, or adding bins to the trash rooms. they would often get backed up and smelly”
— 352 WEST 37 STREET · Manhattan“Pros: Great light in corner into, responsive super, no pests, fast elevator, nice rooftop Cons: Neighborhood is not great”
— 352 WEST 37 STREET · Manhattan“Pros: Doormen are friendly, its overall clean and nice Cons: Units are small, washer and dryer are barely functional, the street is full of homeless people”
— 352 WEST 37 STREET · Manhattan“Pros: Gym in the building. In unit laundry. Waterfall in the lobby. Walls are quite thick, both above/below and side walls. Pretty convenient to get to 34th or 42nd subway stations and Penn Station/MSG Cons: Location is not great, esp near 8th Ave. Doormen are friendly but not super professional.”
— 352 WEST 37 STREET · Manhattan“Unit 7F Pros: Good location, very accessible, building is modern enough, good lighting, good for 2 bed flex Cons: A little unclean outside on the street on trash days, design slightly outdated”
— 352 WEST 37 STREET · Manhattan“Pros: -Very nice doormen -Fancy amenities - Good amount of living space - Nice appliances - Gorgeous views - Close to transportation Cons: - I hate the surrounding neighborhood it’s awful just google “garment district nyc””
— 352 WEST 37 STREET · Manhattan“Pros: Great rooftop views Waterfall at the entrance Nice front door/concierge team Young professionals Cons: Small lobby Repeated elevator issues Reporting a gym equipment issue or complaint goes unresolved Smog and noise pollution. 37th street is bumper to bumper traffic going west Lots of new hotels on the same street so more tourists than usual Dispensary of some kind on this street and 8th Ave A growing number of homeless hanging around “On June 2022, at around 3 a.m., two unidentified men approached a 44-year-old man around 8th Ave. and West 37 St. and started beating up the victim. The thieves then took the victim’s wallet and his Rolex watch worth $30,000 and fled the scene””
— 352 WEST 37 STREET · Manhattan“Pros: Convenient location - near a lot of subway lines. Staff are friendly and super is responsive. Great value for money relative to the area. Large rooms. Rooftop has amazing views. Have had no issues with management. Sound proofing is great. Cons: The neighborhood is not the most polished Advice to landlord: None - everything in the building is satisfactory. Can't really do much about the surrounding area”
— 352 WEST 37 STREET · Manhattan“Pros: Great deal for a luxury building in Manhattan! Cons: Very close to Penn Station and Port Authority. A lot of homeless people linger on the block and outside the building. A lot of fighting and drugs on 37th btw 8th and 9th.”
— 352 WEST 37 STREET · Manhattan“Pros: The super is amazing Cons: The property manager are unresponsive and unprofessional Advice to landlord: Be more responsive and professional”
— 352 WEST 37 STREET · Manhattan“Pros: New(ish), Convenient location (sorta), Building Staff- inconsistently adequate. Cons: The property manager and off-site support team are inept, unresponsive, indecisive, and overall laughably incompetent. Advice to landlord: To the owner: Rid yourself of stupid Arine Gebian and Lorraine Pacheco. If you are lucky enough to interact, they seemingly lack the awareness of the concept of following-up. Both are equally unpleasant, unprofessional, dismissive, and downright rude. It will be unsurprising if they are both the same person.”
— 352 WEST 37 STREET · Manhattan“Pros: Best doormen ever! Cons: We re-signed our lease right before COVID. Half my roommates lost their jobs and we had difficult paying rent but the management gave us no concessions. Our apt was listed for $2k less after we left.”
— 352 WEST 37 STREET · Manhattan“Pros: - lux building, great doorman, indoor washer dryer Cons: During COVID the surrounding area was concerning Advice to landlord: N/a had no complaints to them”
— 352 WEST 37 STREET · Manhattan“Pros: ~Room sizes are big enough for a queen-full and a full size desk. ~water pressure is great and included in rent ~building staff is very friendly and creates a safe environment ~ repairs and any issue with apt is dealt with within 24hours ~location close to a lot of great food options ~location close to penn station and port authority. 10min walk ~building allows pets ~building allows flexwalls ~kitchen appliances are all stainless and work great ~in unit washer/ dryer option Cons: ~a lot of homeless on the street while walking to the east side. Though they are harmless makes it hard to walk. ~traffic on 37th street can get annoying living on the lower levels ~fire trucks/ambulance can be heard daily and even at night ~rent is a little high. Best to try to split with roommates, unless you can afford. ~washer/dryer in unit is a little older in my unit so maintenance is called about every 1.5 months for fix”
— 352 WEST 37 STREET · Manhattan“Pros: - Doormen are some of the kindest people and very helpful - Amenities like the roof, gym and in unit washer dryer - Relatively thick walls. I can never hear my roommates if we’re in our own rooms Cons: - Bathroom vent might be connected to other units. I can hear full conversations from other apartments through the vent - noise levels outside are loud even on the 14th floor”
— 352 WEST 37 STREET · Manhattan“Pros: The super and the people working in the building are great people. Very friendly and will help you the best they can. Cons: Management!!!! They don’t pick up their phone. It’s very hard to contact any of the manager. They will not work with you on anything!!!! Stay away!!! Advice to landlord: Doesn’t hurt to be available sometimes!!!”
— 352 WEST 37 STREET · Manhattan