THOR 215 WEST 116TH STREET LLC · avg 2.9 ★★★★★ · New York City
“Pros: Centrally located around all groceries and transit options Cons: Roach problem, maintenance does not help, maintenance will not reply to ongoing package theft issues Advice to landlord: Rent is a bit overpriced”
— 215 WEST 116 STREET · Manhattan“Pros: Our unit was renovated and common spaces were renovated and appliances were good. The super can be slow but helpful Cons: Had many problems with responsiveness from the management and no access to landlord. Didn’t even hear back from them when moving out. Had to do rent withholding get them to fix dishwasher. A lot of noise from the street and upstairs neighbors.”
— 215 WEST 116 STREET · Manhattan“Pros: - Neighbors - Location - Clean lobby Cons: - Terrible and rude management company - Super is unresponsive and slow to fix issues - We had a roach infestation and a flooded kitchen and it took them MONTHS to fix it!! How cool!”
— 215 WEST 116 STREET · Manhattan“Unit 7a Pros: The building is fairly nice with many nice neighbors, is conveniently located by two subway stops, the sunlight is fantastic, renovated apartment, nice windows. The super is great and incredibly helpful. Cons: Hot water is an incredibly frustrating issue. Seems like there is always a problem with the boiler. On average it lasts about 5 minutes but is lukewarm most of the time and is often lower than body temperature. The heat is automatically set based on the temperature outside so the apartment is cold between 45º-68º. When this happens it affects how hot the water is. The management company was contacted about the hot water issue about 5 times in the first 6 months but they failed to respond after the first two messages. The sound outside is pretty unbearable as there is a constant party directly below the windows. Packages are often stolen from the lobby. Bedrooms are small with little storage. Advice to landlord: Replace your boiler and respond to complaints”
“Unit 1E Pros: The lobby is very nice, and so is the package area/mail area. Apartments are generally spacious and well kept up. Cons: HUGE PEST ISSUES. Rats in the toilet. I repeat, rats in the toilet. Problem was fixed, and then came back. Lots of roaches that come up from where they keep the garbage in the basement. They do not keep up with pest control. Advice to landlord: Get exterminators in waaaaay more often. This is a health hazard.”
— 215 WEST 116 STREET · Manhattan“Unit 2E Pros: The building appeared very nice, and the apartment was (mostly) well updated - stainless steel appliances, a 5-burner gas stove, new toilet. The management company was also very good about communicating out when water would be turned off for repairs and when elevator maintenance was scheduled. Cons: They did not handle pests all that well. We have German cockroaches in our kitchen, from the drain and dishwasher. It took multiple requests to get an exterminator to come to the apartment and treat the apartment regularly.”
— 215 WEST 116 STREET · Manhattan“Pros: Mostly clean building, very close to trains, big rooms with built in closets. Cons: Super and management don’t communicate and are hard to get in touch with. Advice to landlord: Allow more direct communication to property owner rather than just through super.”
— 215 WEST 116 STREET · Manhattan