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All 3 tenant reviews.

STARR PEARL L.L.C. · avg 3.0 ★★★★★ · New York City

★★★★★Nov 2024

Unit 4F Pros: Great location and nice appliances Cons: Garbage was maybe taken out once a week at most, constant water leaking from windows, evident water damage, the public hallway is never cleaned. The advertised laundry in building hasn’t worked for over 2 years. The A/C and heating unit constantly fails. We were left a month without AC during the heat wave this past week and got no compensation for living through 90F days because of their lack of maintenance. The super constantly says he will fix things but never shows up or fixes anything. Advice to landlord: Fire your Super and pay attention to the issues your tenants are bringing up.

100 STARR STREET · Brooklyn
★★★★Jun 2021

Pros: Landlords leave you alone and building is pretty quiet and well kept. Great location, roof access, “laundry”, electronic entry. Cons: One company dispatches a Super, one company takes the rent, one company shows the empty units, one company does the trash, one does the cleaning, and one owns the building. None of them are in communication at any time, ever. You are suddenly the link between everyone. Also, moldy windows. Advice to landlord: Stop being so evasive/elusive.

100 STARR STREET · Brooklyn
★★★★★Oct 2020

Pros: Close to park and transportation Cons: Bad management, they will dock your security deposit based on how many maintenance tickets you submit, even though they had leaks, security issues, mold, and break-ins in the building and refused to fix things. This was a few years back, but when our unit was burglarized, the intruders broke our door and dented our walls. They didn’t fix this, and when we moved out, charged us $1000 off our deposit for “paint” because they said we submitted too many tickets (us trying to get them to repair what was broken). The night we were broken into they refused to fix our lock or find a 24 hr locksmith, and left us to sleep in an unlocked unit. Former tenants had no gas for weeks, and they moved out because of it. Should have listened to their warnings. Building has visible, external mold damage and inside, the units smelled moldy. I got sick living here, with constant cold symptoms for a year, that disappeared within weeks of moving to a safer apartment. Advice to landlord: Do better. Pay to fix your mistakes and don’t steal from your tenants for things that are your responsibility to keep fixed, safe, and up to code (gas lines, burglary damage, mold behind your walls are NOT things your tenants should have to pay you to fix)

100 STARR STREET · Brooklyn
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