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All 3 tenant reviews.

SALEAR REALTY CO LLC · avg 2.7 ★★★★★ · New York City

★★★★★Mar 2025

“Pros: The whole building is rent stabilized; large apartments Cons: Super doesn't care; no routine maintenance is done and generally takes multiple complaints (e.g. mopping halls and stairs); lack of communication/zero communication from property management (e.g. we were supposed to have new intercom system installed last year and still waiting); heat sporadically stopped working for 2.5 weeks in December (yet miraculously started working the days the city came out to inspect); 3-4mo construction project turned into almost 3yrs with little to no communication. The mice problem has had us in fits for about a year - has it really been resolved or have we just not seen them because we got a cat? Almost every floor has had a unit with mice issues! Advice to landlord: Get a super who cares about the cleanliness of the building + safety and security”

— 558 WEST 218 STREET · Manhattan
★★★★★Jun 2023

“Pros: GREAT AT THE BEGINNING BUT... Cons: THEY HAD AN OLDER LADY AS THE "SUPER" SHE DID NOTHING MOPED THE LOBBY EVERY FEW WEEKS. SHE HAD WEIRD PICS AND THINGS IN THE BASEMENT. THE BUILDING SLOWLY GOT A HUGE WATER BUG INFESTATION IT WAS HORRIBLE.”

— 558 WEST 218 STREET · Manhattan
★★★★★Dec 2022

“Pros: My unit is very big (and not just by NYC standards), the bathroom and kitchen were completely renovated and upgraded before I moved in. Super is very nice and responsive. Neighborhood is great - quiet residential area with an incredible park just steps away. Cons: I can hear EVERYTHING from my immediate neighbors. And NOT because I have very loud neighbors, but because of poor noise insulation and/or the way the building was constructed. I'm hearing just everyday activity very clearly through the walls & ceilings. I'm not exaggerating when I say I can hear their sneezes and their every step. I can also clearly hear the elevator motor and whenever the elevator door opens and shuts. A couple of years ago, the live-in super retired and it took months before they hired a new super (but one who is only at the building during regular business hours, and doesn't live in the building). During the time when the building was without a super, things deteriorated a bit. The new super is very nice and responsive but I feel like the building never fully recovered to the state it was in when we had a live-in super.”

— 558 WEST 218 STREET · Manhattan
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