All 25 tenant reviews.

“Management and leasing team not responsive after you move. neither Using the elevator nor getting credit. They lost my contract! I've tried to communicate with them with email and thr phone call. However, nobody picked up or answered.”

“Their doorman‘s attitude is terrible and he is racist I believe?Dont choose epic?you will be upset about the service, the curtain does not block sun at all! The staff in the apartment is indifference and bad attitude. We pay for your service, pls be polite ok?”

“Really a bad building. Staffs are very rude including the manager Greg Montgomery. Avoid at all cost. They also use promotions such as Amazon gift card to attract tenants, but does not send them out once you sign the lease.”

“Probably the worst building in NYC, no "one of"! You call this a luxury building? Paying around $5k for a 1 bedroom since 2016 yet the whole building's staff, from the management team and doormen are terrible and look like you owe them money! When I bring 3-4 friends over for dinner, they call it a "lease violation"! Doormen always look mad and handle packages without any care, just laying on the corridor of the lobby. Definitely world-class worst service. The whole management team & doormen's nonchalant attitude when you ask them a question makes you want to shove $10000 into their mouths because they better not talking like sad zombies. I've been in condos across Chicago, Miami, NYC, rental units all over the world, while EPIC, you definitely outdone yourself epic--ly by being the worst one. If you are looking to move here, simply don't. Go for other luxury buildings nearby. EOS even though still owned by Durst is better, so as Beatrice, Continental, just STAY AWAY FROM EPIC FAIL! Epic team if you are reading this, yeah I know you are, just know that even homeless people on the street does not make me stink more than your smirky and rude attitude when handling tenant's questions, you all should be ashamed and I will do whatever I can to stop my friends & friend circle from moving to your building ever again. Let's all wait & see.”

“I currently live at Epic, it is so convenient live here, close to many subway stations, bunch of restaurant choices. The best part is service provided by Epic, quick response for maintenance request, super responsive staff from leasing office, elegant thursday happy hour, gym, ect. I'd like to say it is great choice for someone who likes enjoying the convenience and good service.”

“I'm a current resident at Epic, I moved in last September and I had a really good experience with the building! We have food and drinks every Thursday night, all the staff here is very friendly, also those who work in the office are very friendly too! Luckily, the building is extremely pet friendly and had no feed for having a pet! Sometimes the doorman even gives them treats~~ How cute is that! Overall, I think it created a very comfortable environment for people to live and I love it here!”

“Epic is a great place to stay in the city. It's location is prime, close to everything you need. 30 seconds walk to 34 St Herald Square Subway Station and Path Station. 2 mins walk to K town with good food and awesome asian market.”

“The Epic is simply old with bad management. Elevator waits were insane with at least one elevator always out of service. You pay extra to use the workout room but don't bother, personal trainers use it as a business and have clients taking up the space, or non paying people just walk in. Service issues cannot be addressed like faulty clothes dryer or non working thermostats without major work and appliance switch outs. Building does not have the amenities of newer buildings asking the same rents. In the middle of an area helping the homeless so once out side the building it is a bird world. Management does an awful job of billing with inaccurate amounts. If you try to question nobody responds and they just send lawyers and harbor you for it all. Be afraid and look eslewhere, nobody I know has had a good experience”

“I lived there for two years. Front desk is friendly and supportive. Everything was okay until the day I moved out. On the move-out day, I am being ripped off ridiculously. They told me the bathroom is not clean and will charge me $175 for that. I said I will clean it. Okay I clean everything and they come back and told me there is dust in the corner and will still charge me $175 even though I cleaned almost everything. Please keep in mind that even if you use handy cleaning service, the hourly rate is only$30. And they charge me $175 for a bathroom because of some dust. Besides that, in the kitchen area, a small area of ceiling is bit covered with oil because of poor ventilation system. For that, I am charged for $425. The handyman's explanation is that the oil or grease has penetrated into the concrete in the building and it will be expensive to clean and redo everything. I guess he should be doing a good job as a fiction writer due to the wild imagination he has. Overall, I was charged $600 based on the manager and handyman's will. They will try to charge you with ridiculous excuse. I am really disappointed with their management team and I guess this is why so many people in this building have left. I will not recommend anyone move into this building.”

“This luxury building has fantastic doormen and fantastic on-site staff. It has the best views in the city from its high-rise luxury flats with wall-to-wall, floor-to-ceiling windows. Also has a convenient location in the heart of Manhattan, being located at the intersection of Chelsea, Nomad, K-town, and Midtown. It enjoys easy access to multiple subway lines within a one-block radius. The tenants are upscale, cool and friendly. Unfortunately, the reputation is that the landlord is not tenant-friendly. Amazing when the landlord is its own worst enemy...As a result, they end up having revolving-doors instead of renewals on leases. Air quality may also be a problem...They need an air purification system. Besides those addressable issues, this well-located building has great potential.”

“NO, NO, NO. Not the "luxury building" to live in. Cons: -Bad neighborhood and not a safe area. I spoke to management about the amount of homeless people on grounds and their response was..."I didn't know there were homeless people outside" -Jeff the doorman is very nasty and not welcoming at all. Daniel, Marshall and Peter are all very nice. -Greg...oh greg the resident manager. Watch out for him. Make sure you do your inspection when moving out and make sure he doesn't write typical cleaning because they will take away your security deposit. We cleaned the apartment before we moved out and they took $200 out of our security deposit even though we were told we won't be charged. He said it wasn't clean enough. -AC units are horrible and turn off when its really hot out. -washing machines and dryers are always breaking. Pros -Nice amenities -apts are nice but already dated -views are great from the apartments -Can get to any subway-good location”

“The overall quality of the apartment was good. But the only thing that makes me to never consider this apartment is the management company: Durst Fetner. I moved in the building from Aug 2014 to Aug 2015. The contract is for 12 months (Aug 6th 2013 to July 31st 2014). I extended one month (AUG 2014) and paid that separately. So basically there are two issues: 1. We decided to move in to EPIC at the beginning of AUG, 2013, however, the apartment was not available so we moved in on Aug 6th 2013. The employee at EPIC asked for the whole month rent for AUGUST 2013 and promised that we will get refund for those days we are not allowed to move in when we move out. But I did not receive this refund for this part, which is 5 days (Aug 1st 2013-Aug 5th 2013). That should be $699. ($4195/30*5) 2. I returned the key on Sep 1st, the day EPIC did apartment inspection. Since my roommate was not in town on that day, people at EPIC put a note on the record and said it is acceptable for my roommate to return the key later. He returned his keys on Sep 2nd to Peter at the front desk, and Peter said it was all set. When you charged us the $250 for the missing key, we realized there is a problem and we called Peter. Peter said he forgot to return the key. Peter told us he called you last week. We were hoping you will contact us after you received call from Peter. But you did not. Based on the issue, I started to contact the person Melissa who worked for Durst Fetner at the first day I got the refund check, which is $950 less than the amount I should have got. But she kept dealing with the issue in a very passive way by saying that she will deal with it and call me back every time. But I haven't receive even one call. After several months that I can't get any feedback, I started to call them again. This time she changed her tongue and told me that they can't track back any accounting record which is one year older, and I need to get the person's signature in order to verify that I returned the key. After I told her that I can provide anything she need. She said that she need to finish every thing on hand before dealing with my issue, and can't provide me a deadline. In the meantime I called them, she hanged up my phone many times and didn't allow me to speak. It is the worst attitude I have ever met.”

“It's interesting reading these reviews - with some of the negative ones, I felt as though I were reading about a building I've never been in. Here's my take on the Epic having lived here for six years: Pros: - Apartments are spacious and well-equipped: more square footage and better amenities than most comparably-priced units in the area. Floor-to-ceiling windows in both living room and bedroom; in-unit washer and dryer; quality kitchen appliances and granite counters; built-in pantry; nicely tiled bathroom with good-quality fixtures; two big closets (one in the bedroom and one in the entryway). - Desk staff is friendly and helpful: every person who works the front desk and back door is a pleasure to deal with, and does their best to make things work for you. They're great. - Lobby is beautiful and well-maintained; I feel proud to have friends visit me. I also like having an ATM in the lobby. - Refrigerated storage at the front desk is a big plus, especially if Fresh Direct deliveries or other perishables arrive when we're not home. - Air conditioning and heating in the apartment generally work well and quickly (not quite sure what one reviewer meant about "no air conditioning except in the lobby"). - Gym is big and very well-equipped: lots of cardio choices, weight machines and free weights, and a half-size basketball court. - Very sound-proof: generally, we never hear folks in other apartments. (We had one neighbor for awhile who insisted on leaving their door open while their babies cried, but fortunately, that wasn't for long). - The maintenance guys are amazingly responsive: we've never had to wait more than 24 hours for resolution to an issue - and they generally fix problems within a few hours. - Beautiful common area with pool table, seating, kitchen area, etc. - I appreciate the "eco" efforts - for instance, that the hall lights only go on when there's someone in the hall; the energy-saving washer and dryer. Cons: - The office staff is very erratic: sometimes nice, sometimes indifferent, occasionally bureaucratic and difficult. (This has improved over the past few years.) - The rules about using the common area are byzantine and ridiculous. For example: even though the space is enormous (probably around 2000/sf total), tenants can only reserve (for a fee!) a small area that doesn't include the pool table, entertainment screen, or kitchen - and the number of guests is restricted to 8 or less. The area is used occasionally for building-wide events, but 90% of the time, it's empty. About five years ago, I took 12 people from my company into the seating area to do an informal photo shoot (no one was there), and the office staff actually came and kicked us out: when we asked if we could take 10 more minutes to finish, they literally unplugged the camera lights and escorted us from the room! - Some other annoyingly bureaucratic rules: for instance, we've had the same cleaning person come to our apartment twice a month for the past six years. We can't put her permanently on the "OK to enter" list; we have to let the front desk know every 3 months that she's still OK to come in. In other words, I'm about to tell them for the 25th time that she has our OK to come into the apartment (!) So, overall, the only problems I've had with the building have to do with some non-customer-friendly rules and attitudes on the part of the landlords (Durst-Fetner). Other than that, we enjoy living here, and find it comfortable, quiet, beautiful, and safe.”

“The Epic. I lived here for 2 years in 2 different apartments. I do not reccomend this building. Good points: Very central location, anywhere (except UES) in Manhattan is accessible by subway in about 20 mins. Amazing views, some of the best in the city if you have the right apartment. In apartment washer dryer Bad points: Location: the neighborhood is simply not a neighborhood. There is nothing nearby (within 5 mins walk) that I would want to hang out and just relax in. Think tourists and transit. Green building: This sounds great, but in reality it means lights in hallways that are off and flickering to come on or do not come on as they are controlled by motion detectors - my hall way always had 15-30% of lights effectively non-functional. The hallways are not air conditioned or heated, which may not sound like a big deal unless you are for the elevator in a suit in 90 degrees which can, at times, take 5 minutes. The heater/air conditioner units are funky. If you like the apt either very warm or very cold they simply will not do it. They make lots of funny loud noises (enough to wake you up at first), but they just don't work that well if you want any form of hot/cold that goes past what the green regulations state. Finger print access : Sounds great, but if you do not have gym membership (which is $700 PA and I only had for year 1) then you do not have finger print access to other areas, in my case, bike storage and the back door access use the fingerprint as the primary means of access and will not work for you - both of which caused me delays at inopportune times. Blinds: The views are amazing and have huge floor to ceiling windows BUT the apartment do not come with blinds. Blinds are not off the shelf (too big), are expensive, can take weeks to arrive and then when you leave management will take them down. They charged me $90 for the repairs - in my case 6 x ⅛ holes drilled to support the blinds. They will nickle and dime you, oh and BTW the security deposit is returned 2 months after you move out. While legal this does seem excessive. Elevators: there are 4, 1 is used for maintenance and often 1 is down for maintenance or on very windy days. When you are in a hurry - mornings - is when they take the longest. I once waited 10 minutes! But 2-3 is more normal. Management: The door staff, maintenance staff and sales staff (before you sign your lease) are great. But the back office management and sales staff (post lease signing) are terrible, I honestly think they are the worst professionals I have ever dealt with. I am their customer and spending ~$50K per year with them yet their service is only slightly better than Time Warner. Specifically Rudi and Melissa who are the first point of contact for any issues/questions and the gatekeepers to anyone who might be slightly useful. 2 examples: Melissa, I believe I over paid by $233 when moving between apartments (their accounting system is old and the online interface is unacceptable) With repeated emails it took me 14 months to both confirm this and finally get it returned. Melissa was always civil in her emails in a passive way, but utterly useless. Rudi, I eventually moved from the Epic as another Durst Fetner project, (the Epic parent company), on 6th and 31st, was keeping me awake with loud demolition commencing at 7am every morning. The project paused as demolition was complete, when I asked Rudi when I could expect it to restart (ie when do they anticipate construction and noise start again) he told me to call 311. Given that he works for the same small company and has an office that looks into the construction pit and hears the same noise this is not a appropriate answer. I really could go on, but my advise is this: If you are on the fence and are debating between this and another building in this part of town then chose the other. If you do chose this building keep in mind that everybody I know received their first months rent free and got 1 year free gym membership (year 2 when the barriers to moving are high you will get a 20% effective rate increase). There is also a $500 $500 referral plan. In other words if you know someone who lives in the building you both get $500 if that is disclosed up front as a referral.”

“DO NOT MOVE IN HERE: The Epic building may seem like a nice building from the outside however once you've signed your lease you will find a completely different story. Unorganized move in (staff were not even aware we were moving in that day after countless phonecalls and a lease and move in date signed for that day apartment not ready for us to move in). Once moved in you are met with a very unhappy building, majority of the residents are waiting for their lease to be up so they can move out and everyone you speak to hates the place. For an additional fee you get "the privilege" of using the gym/basketball court and side terraces, however, most of the gym equipment does not work - 2 out of the measly 3 cross trainers has not been working for the past 4 months - I have mentioned this on 3 separate occasions and still they are not fixed, most of the time at least two of the running machines are out of use. They offer a 'tv' service on some of the machines however they have obviously paid for the lowest service you can have or once again the machines are not working as you can usually only get 4 channels (that's if they work). The gym is old fashioned and dirty, If I managed this building I would be embarrassed to offer it as a free amenity let alone one you ask residents to pay extra for. The side terraces: The side terraces are small and noisy. On the bigger one out of the two you have the air conditioning unit which is noisy so sitting out and trying to relax is near on impossible. Considering it is a building of 59 floors they have 4 tables, each with 3 chairs and 3 sun loungers - all old wooden furniture which is falling apart and uncomfortable, the terrace is barely used (good job as there is not enough room to seat people) because of this and it seems to be almost encouraged that you do not go out there - the furniture was not put out until July after many residents asking. If you dare invite friends up (and we are not talking a party, maybe 2 friends for a quiet dinner) you often get a visit from a member of staff interrupting your dinner telling you are breaking lease rules by having visitors on the terrace and that you will get a lease violation! Embarrassing for you and highly unprofessional for them - and completely and utterly rude and needless! I cannot wait to move out, I had my lease renewal through and they have put my lease up (I was moving even if they took the price down). After speaking to other residents it is not usual for them for them to put the lease up by 30% - and the turnover of residents is exceptionally high. I have not tried yet but have been warned that they try to keep security deposits - they consider wear and tear apartment damage! Front desk staff are nice and helpful however they must be bored of continually hearing people complain about living in this building - it is a very depressing place to live and most people are just waiting for their lease to be up so they can move out.”

“My husband and I decided to move into this building during the recession since the 1 bedrooms were running at a lower price than other luxurious buildings in the area. Sometimes you get what you pay for and this was so true in our case. This is a good building for someone who does not expect to use the apartment appliances and primarily just uses the space for sleep. The heat/air conditioning unit has been making all sorts of noise since we moved in a couple of years ago. Maintenance comes in every so often to try and lessen the noise with not much luck. Dishwasher sometimes works and sometimes not. Maintenance comes up several times and they try to fix it and sometimes it works and sometimes not. For those of you who have the money to pay for a good living I urge you to look around, there are several new developments. Friends of mine have moved out of the Epic to some of these buildings and they are very happy. I would not consider living in another Durst Fetner building. This was the first and last time. I will be moving out and now very concerned about the security deposit. One of my friends who moved out had a similar experience with the gentlemen who wrote about the Epic trying to keep his security deposit for normal wear and tear.”

“Overall nice building to live and professionally managed. Location is convenient to all public transportations and pleasant lobby. Any repair requests were done almost instantely. I must say that I am very happy here! All staffs are very professional and super helpful except this Indian guy at the back door people talking about even at the lounge. He is unprofessional and rude. He often read newspaper and look at you as if you are bothering him... So don't disturb the guy when he read newspaper. Once I came with 5 grocery bags through back door, he was reading some kind of Indian paper and didn't even blink. Door didn't open so I had to call him for help and he was not happy... Following is a quote from another person which I totally agree with. Where did they found this guy and amazingly still keeping him? "The Indian guy at the back entrance only runs to open the door if you are a woman. If you are a man,forget it, he's not doing you any favors in this luxury building... Someone though should really remind him that this is not India, this is New York and we are paying for that service. But in his mind its not his obligation to open the door to another man... You need to open the door yourself or buzz and wait to be let in by the front desk people who are usually too busy chatting up the desperate girl with the black dog who lives in the lobby most of the time instead of her apt"”

“The building is new and clean and, honestly, the front and back door people (even the so-called "indian" guy) couldn't be nicer. (Maybe the other reviewer wasn't nice to them.) It is a crowded area due to Penn and Macy's but it's safe and convenient to any kind of transportation you need. The demographics in the building range from young singles to professionals on long term corporate assignments to small families. It's not the ideal place to raise a family because it's not near a park but it's a great apartment for a single or couple. Any the few maintenance requests that I submitted were completed in warp speed. Good restaurants are a short walk away. One of the reviewers mentioned that pot smokers congregate around the entrance but I've never seen anything close to that; and anyway, is there anyone more harmless than a pot smoker? So, balance my review against the others because I almost didn't move in because of the other reviews, and I'm glad I did.”

“There are 60 floors in this building, and only four elevators servicing them. Yet even that is misleading, because I don't believe all four have EVER been simultaneously operational. Be prepared to wait and wait and wait for an elevator to come. Once the elevator does arrive, it will be packed with people. After it takes you to the lobby, you'll be able to go outside--right into the throws of all the NJ commuters arriving from Penn Station, the hapless tourists gawking at the giant Macys, and aimlessly wandering visitors to K-Town. There's no place to eat that's decent, and everything generally feels grimey. The apartments themselves are okay, but terribly overpriced. Don't expect your cell phone to work when you're in the apartments--it won't. The higher floors have great views, but the lower floors are dreadful. Of course, with the higher floor comes more time waiting in the god-forsaken elevators. Maintenance in the apartments is wonderful--they are seriously great. I wish those same people were in charge of the elevators. The gym is large but the equipment breaks often. The other night only two of six tredmills were working. And they close the gym at midnight even though it is an unstaffed gym. What gives? In sum: this is a "green" building only in the sense that the lights in the hallways have motion sensors and in the sense that they save power by running the whole building on two elevators. I strongly advise against renting here.”

“No cell phone signal in this so called "luxury" building. And "green"to them means no air-conditioning on the floors, just the lobby but still pay $5,000 rent for a one bedroom apt. Jeff at the front door is a pompous idiot with a big mouth. Daniel never responds to residents email and pretends he's busy. What a Loser with a capital L. Also the Indian guy at the back entrance only runs to open the door if you are a woman. If you are a man,forget it, he's not doing you any favors in this luxury building... Someone though should really remind him that this is not India, this is New York and we are paying for that service. But in his mind its not his obligation to open the door to another man... You need to open the door yourself or buzz and wait to be let in by the front desk people who are usually too busy chatting up the desperate girl with the black dog who lives in the lobby most of the time instead of her apt. I have lived at The NOT so EPIC for 3 years and the same ugly watermelon"art"by some totally untalented person, is still hanging in the cheap glass displays. In general, what a bad taste place. It really and truly belongs to the other side of the river. And that sums it up!”

“All you need to know about the building can be summed up as follows: - An elevator (one of three that runs, as the fourth is always on service) broke sometime in OCTOBER - The building (with 60 floors) became a two elevator building, prompting lines of up to 20 minutes in the lobby and even longer waits on each floor - Management did not respond to calls, emails or letters for TWO MONTHS - That meant every morning and every evening you could count on up to 40 extra minutes of commute time waiting for an elevator - At times, they had only ONE elevator on - prompting people to walk down from the 50th and 60th floor - No response was given until mid DECEMBER - when management posted a short notice saying they are "working on the issues." Meanwhile - only two elevators! Totally, 100% AWFUL. People in the building are MISERABLE and HATE THE EPIC, and the management could NOT care less. AVOID THIS BUILDING LIKE THE PLAGUE.”

“The Epic is a good building w/ many pros and cons. Full disclosure up front, we are paying below market ($2950) for a 1 bedroom, so that helps make up for the cons. I would not pay what they are currently asking ($3500-3800) and still be happy with the building. Pros: - Good staff, very responsive and nice - take care of all packages, fresh direct deliveries, dry cleaning deliveries, repair requests, guest requests etc. - We are in the mid section and find the noise to be a non-issue, cell phone service is spotty - The apartments themselves are quite nice, great washer / dryer, good finishes - not huge by any standard, but not tiny Cons: - The location is by far the biggest con. Harold Square is not pleasing to walk through (tons of tourists, Korea Town right there, dirty generally). It is good for subways, but there are no grocery stores anywhere around, and not great food in general. There is constant construction in the area (they are starting a new HUGE tower at 32nd and 7th - so be careful!!) - The gym closes at 11ish most nights, and is not that large and the equipment is not great. Certainly below standard for most buildings in its "class" - The elevators are sub par. They move fast, when they are all on..but of 4, sometimes 1 or 2 are turned off b/c of move-ins or "green features"”

“I've lived here since March 2008 and I don't have any complaints--apartments are beautiful, views are great, no noise, management's highly responsive (it s never taken even an entire day for a response to a repair request), and the communal spaces are well maintained and air conditioned. I'm also a big fan of the catered parties and other random building events! I'm kind of surprised by some of the complaints that I've read, since I've never seen fights (and can t imagine it happening), there has been art in the lobby the whole time I ve been here (although art in the lobby isn't really one of my primary judging criteria...), and my cell phone works perfectly well everywhere I ve been in the building. Admittedly, construction made a lot of noise about 6 months ago and now my view of the Empire State Building is mostly gone, but the construction is done now and the other views are still great. I sort of agree with the grocery store complaint there s nothing next door but Whole Foods and Trader Joe s aren t too far (6-7 blocks), and Fresh Direct deliveries are accepted at the front desk, so it s not really a big problem. There are plenty of restaurants though it s not the North Pole; there are tons of restaurants within walking distance, and if you aren t too picky about what you re eating (e.g. Subway) there are almost 10 restaurants within one block and, like everywhere else in Manhattan, you can get pretty much anything you want delivered. The rent is reasonable for this style building in Manhattan, and it's convenient to Penn Station and a ton of subway stations. I can't imagine anyone giving this building fewer than 5 stars! -- Just moved out last month (relocated out of the city), and I have to add a caveat to my review. Make sure to document EVERY SINGLE FLAW when you move in--because they're unduly stingy with returning the deposit. Apparently the policy as to the floor is that they replace every tile that has any imperfection. So if they miss it when you move in, you could be charged for a microscopic dent. How a person could live in an apartment for an extended period of time without scratching, denting, or otherwise causing minor damage to that type of tile I don't know, but the Epic's definition of "wear and tear" and my definition are clearly on a different spectrum. (And to give you a point of reference for what my spectrum is, I took the time to clean the tiles at least once a month by hand.)”

“- Renovations are not good quality and apartments are not fully painted/cleaned before occupancy (i.e. scratches, dents, loose floor tiles, holes in window frames, dirty surfaces, etc...). - Gym is unventilated and unbearably stuffy. - Noise is serious problem on the lower floors while cellular reception is not available on the higher floors. - Building management/services are slow and generally unresponsive. - New construction is blocking or shortly will be blocking most city views to some degree (depending on unit position) - Units are overpriced - Otherwise, the building is average at best and I recommend shopping around.”

“I lived in the Epic for the past year and have to say I am very happy with the building. First the good: The apartments themselves are very well done with terrfic finishes and look. The staff is great including the very friendly doormen and maintenance people. They are very quick to fix any problems with the apartments. The views are terrific and the gym, lounge, and basketball court are spectacular. Now the bad: The location is TERRIBLE. There is absolutely no food around the building, no grocery stores, and nothing to do. You have an influx of people coming from Penn Station and the general area is extremely ethnic and ------. They are doing constant contruction around the area and the noise will keep you up at night and wake you up in the morning. The building does not provide you blinds which I had to buy and install myself. Harold Square is a congested area and is not a residential area. We over paid for our one bedroom apartment ($3,690) I know they are renting one bedrooms now at $3,000. Overall it is a nice building in a bad area. If you HAVE to live in Harold Square and go to school at FIT or work at Macy's and want to live close then it is ideal for you, but if not I would look at the Chelsea Landmark or move further down 6th Avenue.”