“Unit 6H Pros: Doormen are fantastic and super helpful. So is the super. Cons: Cockroach issues in laundry room and also in some apartments. They offer exterminator once a month but that isn’t a great sign. Ongoing issue with radiator system where it is incredibly noisy in certain apartments. Avoid apartments on H line! Also no sunlight at all even during day in H line apartments. Very slow elevators. Advice to landlord: Fix the radiator noise issues!! Try to solve pest issues. Stop closing laundry room for holidays !”
— 1 UNIVERSITY PLACE · Manhattan“Unit 7N Pros: Building is an amazing location. The building itself is old and dirty and decently maintained. Cons: The building staff are horrible. The doormen here often have brass attitudes and are the least warm/friendly of a higher-end doorman building I’ve seen. They rarely say hi or interact with residents and always are on their phones with their heads down. The building is incredibly expensive with its best offering being location. Obviously the appeal is a doorman building but like I stated before, this isn’t worth the money at this building. Advice to landlord: Invest in better doormen who care about residents and take pride in their jobs, bringing actual value to the residents who pay a premium to live here.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: The location is truly unbeatable. Some of the units have good layouts and nice light. It’s a lovely-looking building from the outside. Cons: Management has gone out of its way to make the least of the building, and views tenants as pocketbooks, not people. Black mold runs rampant. The finished roof used to be open to residents; the building eliminated access because they didn’t feel like maintaining a single amenity, then fought a lengthy court battle with the tenants to keep it closed. The laundry room and the basement in general are gross. The intercom system is broken. Construction is frequent and loud. There are three (slow) passenger elevators plus a service elevator, but the superintendent keeps one of the three passenger elevators out of use so he can treat it as his own personal lift. The rents have been skyrocketing into absurdity and the money is clearly not being put back into the building. Management has been warehousing rent-regulated apartments rather than renting them out. The lobby is dingy and constantly full of packages despite the existence of a package room in the basement. Doormen are just spies for management, half the time they don’t actually watch the door. Advice to landlord: Have enough self-respect to treat the building better or please sell it to someone who will”
“Pros: Great location, relatively well maintained Cons: Doormen and staff do not seem to care much about residents. Hate having to come downstairs for all packages and all food deliveries.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: Building is in a great location and the units are nice - high ceilings, large windows, and lots of space for this area of town. Cons: Kitchens are small and the laundry room can get dirty / crowded. Advice to landlord: No need to raise rent on tenants in good standing who have lived in the building for many years.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: The apartment itself was nice and in working order. The light and pre-war features are positives. The super and the handymen are all kind and responsive when issues arise or things need repair. Packages are usually received and organized fairly well, although in an unsightly way in the middle of the lobby. Sometimes packages randomly go in to a room in the basement (never got an explanation as to why) that is locked on weekends and can be generally difficult to access when someone isn’t around to unlock it for you. Elevators almost always worked even if they are slow. Laundry room has enough washers and dryers but basement is not kept in good shape in general. Water temperature and water pressure are good here. Neighbor-related noise disruption is uncommon. Cons: Management, Denise in particular, can be incredibly slow to respond, condescending, unhelpful, and overall antagonistic. It is a pain to contact them for anything. Construction work on the building’s facade has been ongoing for two years and causes a lot of noise and disruption. If you have an outdoor space, prepare for it to be unusable for several months due to the construction with no communication from management or adjustment in rent. They have threatened to sue tenants who use their outdoor spaces while construction is ongoing, even if these tenants are paying full rent and have not been advised by management that using their outdoor spaces is prohibited. If you work from home, definitely don’t sign a lease while construction is ongoing. It was not uncommon to see cockroaches in the building, sometimes alive, sometimes dead. I had cockroaches show up in my apartment more than a handful of times, though they usually died immediately so the pest control in the building is doing something to mitigate their spread. Organizing moving in, moving out, and getting furniture delivered is like pulling teeth. Super outdated and overly strict policies. Lobby desperately needs a refresh. Most of the doormen are nice and helpful, but there are a couple who are unfriendly.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: Location is the best. Every train is situated within a couple of blocks. Convenient to all shopping, the park etc. Studio size is good with separate kitchen. Good heat, good super. Cons: Homeless wander over from the park. Deli cooks food in basement. Pre War building with asbestos, mold, chemicals. Constant renovations. Laundry fumes in courtyard. Advice to landlord: Move laundry vent to the roof. Get better trashbins.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: The location is the best, and they actually do a good job with the finishings in a way that keeps the charm of the building. A few nice neighbors, but nothing you can't find somewhere else. Cons: Specific members of the tenured team on-site were the worst and ruined my experience! Not all of them, but about 2 ruin it for all. The lack of flexibility is outdated and inconvenient. Also, the elevators never work and are really hot. The basement is really dirty and gross. Terrible going down there, and a shame when you pay so much money... Advice to landlord: Replace the staff with pretentious attitudes, replace elevators and refresh the hallways and basement.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: The people who work in the building are friendly & helpful. The apartment was in great shape. Cons: The landlord is horrible. They gave us no notice or rent reduction when they erected the scaffolding and took away access to our private balcony. They threaten us with legal action/evict us when we were suffering from COVID & were a few days late in paying rent. They lied, told us scaffolding would only last a few months but it’s still up 2 years later. Working from home is difficult, you can hear when they are renovating other apartments that are floors below you & won’t give you notice of when work is being done so you can make other arrangements. There are roaches everywhere, had to get the exterminator in every month. Advice to landlord: Treat your renters better”
— 1 UNIVERSITY PLACE · Manhattan“Pros: Location, location, location .. that is how this building rents out their units Cons: - super is very unresponsive - elevators are small - no air conditioning in building (must install window unit in your apartment) - rude management Advice to landlord: Invest in making improvements to the building”
— 1 UNIVERSITY PLACE · Manhattan“Pros: Can’t beat the location. Staff is great - front desk employees are happy to help and maintenance very responsive. My unit was unique and high quality with good light, large rooms and closets. Cons: Common areas are dated, lobby and corridors could use a refresh. Building has 4 elevators, only 2 of which are for tenants which can lead to some waiting at peak hours - opening up a third would make a huge difference. Laundry closes after hours and on holidays which makes no sense since it is not attended. Why has scaffolding been up for over a year?!”
— 1 UNIVERSITY PLACE · Manhattan“Pros: Location, location, location Cons: Bugs, no bike storage, roof is closed Advice to landlord: Allow food delivery. Open roof.”
— 1 UNIVERSITY PLACE · Manhattan“Pros: Most doorman are friendly/amazing location/great prewar features/friendly neighbours. Cons: Overly strict insurance policy for workmen/movers/handymen. Woman who works for management company can be rude. Advice to landlord: Deliver mail/packages to individual units”
— 1 UNIVERSITY PLACE · Manhattan