“Unit 13 Pros: Spacious bedrooms, kind live-in super and area for garbage responsive for pest control Cons: -bed bugs twice- fumigated then the bed bugs came back -roaches everywhere even with pest control coming EVERY WEEK -my boyfriend fell through the stairs and the company said "sorry" then took 4 weeks to replace the step -water would get turned off without notice -new management take over and no-one let the tenets know -package thief!!! group of drug addicts would find their way in and steal everything Advice to landlord: COMMUNICATE”
— 526 WEST 161 STREET · Manhattan“Unit 4 Pros: - very close to C/1 trains - supermarkets, discount stores, restaurants nearby - library nearby Cons: - courtyard is filthy (garbage and dead pigeons decomposing for the entire lease) - most mice and cockroaches I have ever had in an apartment - building management took 3 months to respond to a domestic violence concern - absolutely freezing in the winter, you will need alternative heat - master bedroom has one outlet, very few outlets, you will need extension cords everywhere - the outlets will blow due to the excessive extension cords and management took over a week to resolve that - lights have been stuck in the on position - everything will break - worst apartment I’ve ever lived in out of 5 NYC living situations Advice to landlord: Find a field of work that you are capable in? You need more responsive management and cleaner buildings.”
— 526 WEST 161 STREET · Manhattan“Pros: Good location, close to the train and right off broadway. Cons: Filthy inner courtyard that encouraged more bugs in our first floor apartment. Little to no pest control- and this place is big city. We have learned to live with the bugs, it’s impossible to get rid of them. When trying to contact the management company for anything, they took weekend to respond and were of little help. Our superintendent was great, however he is overloaded by management and does not recurve the proper resources to take care of the building. Advice to landlord: Better responsiveness, cleanliness, and get more supers.”
— 526 WEST 161 STREET · Manhattan“Pros: - affordable - nice neighbors - good super Cons: - roaches and mice - loud street with constant honking from the parking garage - package theft - tons of drug use in neighboring building - occasionally people sleeping in the entryway - inconsistent hot water Advice to landlord: Please be more responsive and humane to your tenants when they ask for your help with building issues and safety.”
— 526 WEST 161 STREET · Manhattan“Pros: The apartment sizes are very reasonable as well as the price. Cons: My roommates and I could not get in contact with the property management/landlord for 4 months. The phone number on the monthly bill us basically useless if you don’t have your building’s extension which no one ever gave us. The website on the bill to pay your rent is not the correct website. When you request for things in your apartment to be fixed, they are not. Advice to landlord: Be more accessible and responsive to your tenets.”
— 526 WEST 161 STREET · Manhattan