All 7 tenant reviews.

“Unit 3F Pros: The units are large including the hallways and bedrooms in the apartments themselves. The trash is well maintained which is nice especially since you pass it every time you do laundry. Elevator in building but only one so you can wait a while occasionally. Very close to the C train! Cons: Beach Lane management will ignore your calls and emails. We had bed bugs for almost a year and forced us to move out since it was never resolved. Upon the initial complaint, they did respond well by sending an exterminator (who sucked at their job too) but after that they did not stay on top of the bed bug problem. They kept saying they already sent an exterminator and it is likely our fault for countless reasons they tried to put back on us. Then when I followed up again about the on-going issue and the health and safety concerns from the on-going situation, they blamed us for not telling them sooner despite them emailing us and directly informing us not to write them any longer until they have an update for us - this was a 3-week gap in a 7 month period at this point. Called 311 multiple times and that was a process itself but when 311 reported other issues, beach lane attended to this since there were fines involved. But attention to the bed bugs still. They claimed they inspected the other units but they did not! I checked in with each neighbor and no one ever inspected their units or told them. Guess what. We found them in other units. This experience can go on but the lack of care for tenants from Beach Lane I found to be true as I dealt with them while living here briefly. Advice to landlord: Be accountable and don't gaslight your tenets on your neglect”

“Pros: Large apartments nice neighbors Cons: People stole packages Advice to landlord: Get a package room”

“Pros: Large apartments, close to the subway Cons: pest control, small laundry not clean”

“Unit 2E Pros: -Most everyone I meet in the building is really nice. -The management company and building are VERY dog friendly. We signed a lease with a very large “bully breed” dog with very minimal extra effort. -Endless hot water with really good water pressure most of the time. -radiators have adjustability, tricky but nice to be able to dial it back. - Radiators have really nice built in covers that keep the rooms looking sharp, and provide a small shelf. -live in Super - nice open layout (at least for our 3 bdrm unit) -Lots of closet space -Didn’t have to fight to get the moldy dishwasher replaced. (I imagine some landlords would not act as fast) Cons: -some people can’t seem to handle putting trash in the actual cans -Super doesn’t always answer his phone if it’s after hours. -we didn’t really get any info when we moved in, so we’re in the dark on a lot of the processes/procedures for things. (Especially tricky since we moved to the city from a rural area in PA) Advice to landlord: Have a welcome packet to explain who to call for what, how to sign up for services offered, recycling info, etc. Don’t just assume that everyone knows what’s going on. Have an after hours number that we can call when things happen but the super doesn’t answer his phone. I know you have a crapload of buildings, one person could do this for all your buildings.”

“Pros: This historical building is nice. Steps away from the train. Cons: Loud neighbors, everything that was ever delivered to the address was stolen on the first attempt. Unresponsive and rude management. Advice to landlord: Actually care about your tenants.”

“Pros: large spacious bedrooms Cons: It is very cold in the winter, the Laundry room is not very clean (very dark and scary), and packages are ALWAYS stolen; they need to update the kitchen.”

“Pros: Not much It was cheap and large Cons: Super was very unresponsive and unhelpful Advice to landlord: Better communication”