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All 5 tenant reviews.

KSB BROADWAY ASSOCIATES · avg 4.6 ★★★★★ · New York City

★★★★★Oct 2025

Pros: Apartment was perfectly fine and it's nice that there's a gym Cons: The pool was closed most of the time for a swim school.

2380 BROADWAY · Manhattan
★★★★Jul 2024

Pros: Nice building, good staff, quick repairs Cons: Terrace often closed

2380 BROADWAY · Manhattan
★★★★★Aug 2021

Pros: Only 2 apartments per floor (in towers) meant few neighbors. Good sound insulation between floors. 2 elevators on each side. Nice staff. Garage in building. Cons: Heat was too hot. Needed to open windows in the winter. Many staff, so more xmas bonus $ needed.

2380 BROADWAY · Manhattan
★★★★Dec 2020

Pros: - The building itself is very nice and organized. - The building staff are incredible and truly care for you. Cons: - Dealing with the property manager is highly frustrating as they are oftentimes unresponsive. - Had to call them after two emails to get a tenant recommendation letter. - They did not respond at all to my email about renewing the lease. - They raised my rent if I wanted to renew, in the middle of a pandemic. - First day I moved in I didn’t have a bathroom sink, as they were renovating - They had to make repairs to the pipes and had to do it in my apartment living room. I understand this was an emergency, however they were cutting pipes (which triggered my asthma) in the middle of my living room from 7am till 8pm, so I couldn’t use my apartment. I had to stay over to a friend’s place. What’s worse is they were completely uncooperative when it comes to giving me an estimated end date/ time. I had to call the management company headquarters to get their attention and make them promise they will be done by the same day. They still had to fix the wall the next day, but it was nothing compared to cutting pipes with power tools. - Hit was out twice for the entire night. Water was out on multiple occasions (at least 4-5). - They sent me my deposit back after multiple follow up emails and calls 2 months and 10 days later. Advice to landlord: Put yourself in the shoes of your tenants from time to time.

2380 BROADWAY · Manhattan
★★★★★Oct 2020

Pros: Most beautiful and spacious apartments Cons: Expensive, automatic doors challenging if sabbath observant Advice to landlord: Set automatic doors to manual on Saturdays for the many tenants who observe the Jewish sabbath.

2380 BROADWAY · Manhattan
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