“Unit Apt 2 Pros: I loved the area of the apartment and the apartment itself. I lived here for four years and genuinely enjoyed my time in the space. Cons: The management was completely unresponsive. We had a dead rat on our inside steps for over 3 days and management never responded to address it. The cockroaches were incessant until we sealed the floorboards and cracks in the unit to help the issue. We had a sugar ant infestation and again never got a response from management. Further, the water was cut off multiple times with no prior notice. Finally, the heat was broken for over a month and the apartment was 45 degrees. No solutions or reimbursement was provided to address this issue. Additionally, when we asked for reimbursement for our heat being broken for over a month, the management retaliated by not letting us resign our lease the following month and making us leave our home of 4 years. Advice to landlord: Respond to the tenants and address issues in the building.”
— 143 MOTT STREET · Manhattan