“Pros: 24/7 Doormen are nice Gym is included Quiet for most of day except for trainyard horns Cons: Some rude cleaning staff Weed smell permeates floor Loud neighbors and barking can be heard Heater/AC is controlled by knobs and doesn't work well Advice to landlord: Prices are very high”
— 509 WEST 38 STREET · Manhattan“Pros: Restaurant in building, central air, in unit dishwashers and washing machines, big windows, a block away from the Hudson. Cons: neighborhood has no culture, doormen let everyone up and do not lock the mail room, the employees at the restaurant downstairs have stolen from me. Advice to landlord: please tell the doormen to be more careful about who they let upstairs.”
— 509 WEST 38 STREET · Manhattan“Pros: Doormen are great, building is clean, trash rooms emptied regularly, great amenities (gym, jam room, roof deck) Cons: Music choice playing in lobby is sometimes inappropriate if you have young kids or older adults visiting.”
— 509 WEST 38 STREET · Manhattan“Pros: Staff is super super friendly Nice building interior and lobby New building Convenient neighborhood Cons: Too far from subway Close to railway so it is noisy It takes forever to get security deposit back Advice to landlord: Ever since the building changed management company, the service goes straight down”
— 509 WEST 38 STREET · Manhattan“Pros: It’s relatively new Cons: Management company are not responsive to issues. Building is cleaned less and less Advice to landlord: Get a new management company!”
— 509 WEST 38 STREET · Manhattan