All 26 tenant reviews.

“Pros: doorman and porters are amazing, nice amenities, spacious layout Cons: water turns yellow at times, bathrooms outdated, the apt building bills you for electricity and cons you during the winter. Our 1 bedroom with flex wall ended up with a $550-$750 electricity bill each month during winter. They bill the electricity back to you so essentially are able to charge you whatever they want at whatever rate.”

“Pros: Huge apartments with great layouts, lots of natural light, a spacious roof, and nice gym Cons: The street noise travels even if you are on a high floor”

“Unit 6K Pros: Rooftop Pool, Updated Apartment Fixtures, Responsive Super/Quick Repairs, Pleasant Staff/Doormen, Package Concierge Cons: Expensive Heat/Electricity, Additional Cost for access to pool”

“Unit 29B Pros: Nice apartments with in-unit controllable A/C and heat, spacious layouts, attentive staff, great amenities (gym, pool) Cons: There can be a lot of noise from people blasting music and management does little about it besides calling them and asking them to quiet down, even after multiple issues. Rent is getting pricey. The pool is not open to guests on the weekends during the summer.”

“Pros: Very nice building itself with amazing door men and staff! Beautiful rooftop. Any maintenance issues we had were dealt with very quickly too. Cons: -Could be loud, at the time there was a bunch of construction on the 2nd floor of the building, and so hardcore drilling during the day that was very annoying. Also with ambulances due to nearby hospital which I eventually drowned out. -Ended up becoming very expensive: had to pay over $500 per tenant to be able to access the pool of the building that we paid to live in? Thought that was ridiculous, and had someone sit and ask for IDs at the door too during the summer season. Considering the rent was being raised with no further updates to the units, that was ridiculous and whenever I would share that with friends/family they were appalled. -I want to preface that we had moved in mid-pandemic, but our rent was raised over $2k per month over 2 years. Keep in mind no updates or changes to our unit. Even though that was sort of common at the time, still feel like that is not ethical business practice. And again, when sharing that with friends/family, again appalled.”

“Pros: Beautiful rooftop pool, large apartments, pet friendly, management is responsive to service requests Cons: - the pool rules are very restrictive, not allowing guests on weekends or holidays and requiring additional payment for guests in addition the ~500 we already pay for pool access, if you don’t pay for a pool pass, the rooftop is closed to you from 10-7pm everyday of the summer/pool season even as a resident. - we had multiple issues of our ceiling paint peeling in the bathroom. Management fixed it but it kept happening”

“Unit 24A Pros: Friendly staff, well maintained building. Extremely clean. Cons: Better instructions for different processes, how to get packages etc Advice to landlord: Good job overall”

“Pros: clean and pretty Cons: heating bill was too high”

“Pros: The building management is very responsive and overall things are well maintained Cons: It's VERY noisy. Since it's near the hospitals, there are often ambulances and there's a looot of street traffic and noise. I had to train myself to sleep through the noise”

“Pros: Great management, responsive staff, excellent gym/facilities Cons: Lots of noise on street bc busy area”

“Pros: Doormen, large apartments, pool, renovated spaces, responsiveness Cons: Cockroaches a few times but usually dead”

“Pros: Good gym rooftop pool Cons: Very young rent keeps raising”

“Pros: Building is in a solid location, well-maintained and clean, apartments are spacious and the maintenance staff is hardworking and friendly. Cons: There are far too many noisy and irresponsible fresh out of college kids who treat it like a dorm and have no respect or consideration for neighbors. Parties and noise happen all week long with little courtesy.”

“Pros: Always clean. Quick to respond to maintenance requests. Cons: A few of the doormen are very rude, which sours this review. It’s unfortunate because most of them are amazing but the very few rude ones are so horrible it can ruin your day. Laundry room gets dirty sometimes.”

“Pros: Responsive management, sophisticated tenant resources such as an intranet to sell or give things to other tenants within the building Cons: Noisy sometimes as it’s a lot of young people so there were often parties on weekends. Did find roaches a couple of times.”

“Pros: Elevator, doorman, pool, rooftop, package services, gym, nice lobby Cons: We have seen cockroaches, finishes aren’t very new”

“Pros: The doormen are absolutely fantastic, the common roof is unbeatable, and the price was within reason. Cons: Cockroaches only a weekly basis, didn’t have gas (which affected the stove and dishwasher) for four months while living there. Management did nothing about this and refused to offer tenants any form of rent reduction. If it wasn’t for these two massive issues, I would have stayed a few more years. But I lived there two years and a quarter of that I couldn’t use majority of my kitchen.”

“Pros: Large apartments east to flex Cons: Busy street near hospitals and tunnel entrance”

“Pros: Responsive maintenance people Great amenities Nice renovations Cons: Not welcoming doormen Package room hours Stubborn super”

“Pros: Pool and rooftop Cons: Expensive and long lines for elevator Advice to landlord: Nothing”

“Pros: The rooftop is amazing, lobby is nice, apartment is good size, love the doormen, helpful when have any problem coming and fixing it Cons: They charge you 100 dollars every time you get locked out even though they say it’s on the weekend. Then they accidentally charge you more and say you owe money that was not clearly laid out on the ledger because the technology their using for accounting and to pay rent looks like it was calculated by a third grader. My toilet has been broken for a year and randomly will overflow, and they always come and fix it but it breaks monthly. Advice to landlord: Get a better accounting software or portal so it is transparent what you need to pay for utilities, lock out fees, random charges - etc. I was once accidentally charged twice for rent in one month and if I didn’t notice, it would not have been removed.”

“Pros: Great rooftop, gym, location, overall condition of building and apartments. Cons: Lee Rosen is an absolutely terrible property manager and landlord. He is beyond rude and virtually unresponsive when there are any issues or questions with the apartment. He has been with the Kibel company for so long that he does not care about ruining relationships with tenants because he is essentially tenured. Street noise is very loud on lower floors. Advice to landlord: Provide other people within the management office that tenants can work with so Lee can be monitored and tenants have options to work with a management liaison that suits them better.”

“Pros: Staff amenities hear Cons: None none none Advice to landlord: All was good!”