“Unit 3 Pros: Responsive and kind super, great neighbors, amazing neighborhood Cons: Multiple bed bug infestations in the past few years, lead paint in the apartment, management isn’t very flexible”
— 789 LEXINGTON AVENUE · Manhattan“Pros: Close to trains, one of the bedrooms is pretty big Cons: - Horrible management that won’t help with anything serious - Ceiling collapsed multiple times (after we told them multiple times we had safety concerns regarding the ceiling and they continually ignored us) - There was a bed bug issue that lasted 3+ months because they did the bare minimum and barely bothered to help (even though they were aware of it being a problem in other units/buildings next door before it reached us and did not do anything to prevent it from spreading). We had to schedule pest control ourselves because they continually dropped the ball on making sure it was handled properly - Front door to the building randomly stops locking properly and they refuse to fix it even after a break in occurred Advice to landlord: Listen to your tenants when they have safety concerns”
— 789 LEXINGTON AVENUE · Manhattan“Pros: -2 streets away from multiple train lines -huge living room, big kitchen, great shower water pressure -responsive super -rent is okay but it's because the building is falling apart -only 2 neighbors plus a business on the 1st floor; current neighbors are great, but I expect they'll move out (see cons below) Cons: There's a reason no one rents in this building for more than a year or two: -Property Manager Angela Cronk from AJ Clarke is terrible - her goal is to have as little contact with tenants as possible (think: terse, one sentence emails, threats to take tenants to court) -Recurring pest issues (had bed bugs more than once in a few years, roaches often, mice once). Management does hire an exterminator monthly but they don't always show up -Abatement levels of lead paint found in every room of the apartment from a recent X-ray inspection (July 2025) -Old building that the landlord doesn't maintain - neighbors' bathroom ceiling collapsed twice, dishwasher breaks often but only quick fixes are done instead of replacing with a machine that will last, in addition to minor things like bad paint jobs, etc. Advice to landlord: Take care of the building, hire a competent property management company”
— 789 LEXINGTON AVENUE · Manhattan“Pros: Unbeatable location and transport access. Neighbours are nice and super is incredibly responsive. Cons: Trash collected in from garden and though neighbourhood is friendly, there are some unsafe people on the street who you have to be wary of.”
— 23 WASHINGTON SQUARE N · Manhattan“Unit 4R Pros: There are none. Cons: I should have seen the red flags by how poorly maintained the hallway was, but the apartment itself seemed great. Within days of moving in, the roaches started appearing. After exterminator treatments and DIY pest control, the condition was no better. I then ran into my neighbor, who said he has the same issue, and also mice. He showed me his apartment and I realized he was the source of the problem. He is a HOARDER. I have never seen anything like it. Floor to ceiling boxes and garbage, with room for nothing else outside a twin bed. That is when I knew the problem would never truly be solved and I had to move out. I had a nightmarish process breaking my lease although the company found someone to move in within a day - clearly they did not even try to remedy the issue before sending someone else to live in this hellhole. Avoid AJ Clarke Management at all costs. The receptionist Angela and the broker Peter Rohani are horrible people. I ended up having to hire a lawyer and sue them because they withheld my security. Thanks to my diligent documentation of the issue, I won in court. Spread the word and stay away. Advice to landlord: Realize tenants are humans, do some soul searching, and kick the hoarders out.”
— 791 LEXINGTON AVENUE · Manhattan“Pros: Nice and responsive super Cons: Difficult to get response from property manager sometimes, extremely concerning number of pests (bed bugs, roaches, mice, etc) Advice to landlord: Take care of the pests”
— 789 LEXINGTON AVENUE · Manhattan“Unit 3 Pros: Super convenient train wise: 4,5,6, N,R,Q,W and F trains are all within two blocks. You are walking distance from a Whole Foods and trader joes as well as Central Park which is amazing to have. Not to mention the proximity to so many shopping centers. The size of 2/3 rooms is pretty great, 3rd room is small but doable. Large space for NYC apparently. Cons: It is a large and great space but there are some issues that get annoying over time such as the fact that the cabinets dont fit together in the kitchen, poor circulation in the bathroom, no natural light in the living room, and pretty noisy facing the street. There are fruit flies that come up from the drain in the summer as well. Advice to landlord: Be more responsive to the people that live here when they reach out about an issue. Property owner does not respond to text messages and doesn't address issues unless you call, to which he doesn't frequently answer. We had an issue with the front door to the building that all three apartments notified him about and he figured some glue would fix the fact that a metal door wasn't fully closing. As a result an intruder entered the apartment building and it was a very scary experience for all that were living here, some were even home at the time.”
— 789 LEXINGTON AVENUE · Manhattan