GREENPOINT-GOLDMAN CORP. · avg 3.5 ★★★★★ · New York City
“Pros: Location, Apartment itself and building staff are great Cons: Management has changed several times and there are continual issues. One working elevator. Had a major heat outage last year.”
— 225 EAST 63 STREET · Manhattan“Pros: The finishes are beautiful. We have some great neighbors. The super is responsive when things don’t work. Cons: The noise bleed is awful to the point where we have to move. The management company has been absolutely horrible about this, and it has made the apartment inhabitable. Also, the utilities are super high and the amenity fee is absurd for what’s there and how they take care of it. Advice to landlord: Start being responsive to your tenants concerns. Take them seriously.”
— 810 FULTON STREET · Brooklyn“Pros: The building staff are fantastic. The doormen and porters are incredibly kind and helpful and make a real effort to know the residents. Cons: Constant and ongoing construction as the new owners are converting all studios to one bedrooms when they become available. There is a rodent problem and heat and air conditioning go out often because of pipes bursting. Management company is difficult to get ahold of.”
— 225 EAST 63 STREET · Manhattan“Pros: Location is very nice Cons: RATS. Management doesn’t reply Advice to landlord: Get pest control”
— 225 EAST 63 STREET · Manhattan“Unit 1212 Pros: Everything about this building is incredible. Doorman, mail room, maintenance requests. They have the essential amenities. Units are not cookie cutter either. I've loved being here. Cons: The 2nd and 3rd floors often smell like weed, but not heavily so. The location feels a bit isolated from prime ft greene, but you know that up front. Its definitely never felt sketchy. Advice to landlord: Keep up the great work”
— 810 FULTON STREET · Brooklyn“Pros: great location that’s about it . Cons: service is horrendous! Once the management has an issue with you , the tenant’s guest pays the penalty by being ill treated . Tenant’s guests are asked to wait in the freezing cold outside of the premises until tenant comes down and gets them . Advice to landlord: treat people how you would like to be treated .”
— 225 EAST 63 STREET · Manhattan“Pros: The best managed building I have ever lived in. Great staff, responsive on maintenance, great amenities, no pests, renovated, etc. Very quiet if you have a courtyard-facing unit. You get what you pay for! Cons: Apartments are small and rent increases can be unreasonable/way over market (hundreds $$ more than identical units in the same building—same size, floor, etc.). Advice to landlord: Be more flexible about rent increases.”
— 810 FULTON STREET · Brooklyn“Unit 1J Pros: Nothing at all Cons: I am deeply disappointed and disgusted with my experience living at Renoir House. What should have been a comfortable home has turned into a nightmare due to a severe mice infestation that the building management has failed to address adequately. From the moment we discovered the mice, we reached out to the building manager and superintendent for assistance. Unfortunately, their response has been shockingly negligent. Despite our repeated pleas for help, they provided us with a mere 10 sticky traps and nothing else. This paltry attempt at pest control is completely ineffective and shows a blatant disregard for the health and safety of the tenants. The infestation has forced us to make significant sacrifices. We have had to get rid of our couch, bed, and over half of our clothes due to contamination by the mice. This is not only an inconvenience but also a major financial burden. Moreover, living in constant fear of encountering mice in our own home is distressing and unacceptable. We reported the situation to 311 in NYC, hoping for some intervention, but the building management continues to do nothing. Their inaction is appalling and highlights a complete lack of responsibility towards their tenants’ well-being. If you are considering renting at Renoir House, I strongly urge you to think twice. The management’s negligence in addressing such a serious issue is inexcusable. Do not put yourself through the misery and health risks we have endured. Look elsewhere for a place to call home, where your safety and comfort are actually prioritized. Advice to landlord: Answer concerns, address pest problems.”
— 225 EAST 63 STREET · Manhattan“Pros: Good management overall Cons: Cigarette smell in hallways Advice to landlord: Get rid of cigarette smell”
— 810 FULTON STREET · Brooklyn“Pros: - Responsive and professional management - Modern design and new construction - Rooftop - Convenient location to subways Cons: - Amenities fee is a bit high - Expensive for the square footage”
— 810 FULTON STREET · Brooklyn“Pros: Clean building, responsive maintenance when needed, great doormen Cons: Ownership will increase your rent year over year”
— 810 FULTON STREET · Brooklyn“Unit 7H Pros: Very responsive building management Laundry in building Rooftop amenity is the best The size & layout of the apartment are ideal Cons: Building was hooked up to a generator for the first 8 months The door was busted due to the same fire The noise levels are insane Advice to landlord: Disclose building history with fires”
— 225 EAST 63 STREET · Manhattan“Pros: The location is great. Convenient to get anywhere and lots of restaurants, grocery stores, convenience stores, etc. very close. The amenities are nice, doormen are great. Apartment sizes are pretty good. Cons: Management is very slow to respond/unresponsive. It takes several emails/showing up to the leasing office to get a legit response. There is a bug problem that they keep saying they're addressing but has not gotten better. If you live on a low floor, there is a lot of street noise because 63rd street is right off the bridge. Between first year living there and second year living there, our rent went up $1k.”
— 225 EAST 63 STREET · Manhattan“Pros: - Nice doormen + staff - Good location - Decent sized apartments Cons: - no thermostat for temperature control – in the winter it flucuates from sauna-like to freezing. - GOD AWFUL management. Lived here 6 months and managers changed just as many times. Constantly had to follow up about issues in my apartment even after they said they would return my call/circle back etc. Same issues kept cropping up but management was too inept to resolve them. no communication from management about repair works until they were happening/the day before. - there is constant repair work going on and tbh the building is in terrible condition. - ongoing pest problem - roaches + mice Advice to landlord: get better management and fix this goddam building properly for once instead of trying to cut corners.”
— 225 EAST 63 STREET · Manhattan“Pros: Great amenities Very Clean Great staff Cons: Have to pay extra for amenities”
— 810 FULTON STREET · Brooklyn“Pros: Building staff/doormen are very nice Cons: Constant heat outages during the winter time. Cockroach and rodent infestation in the building. Constant flooding issues in people's apartments. Advice to landlord: Fix the building's plumbing so that you don't have constant heat and A/C outages. The landlord, Greystar, knows that the building's plumbing is deficient, but refuses to fix it. As a result, there are constant heat and A/C outages - at least once a month.”
— 225 EAST 63 STREET · Manhattan“Pros: Extremely cheap for what you get Cons: A bit noisy at night Advice to landlord: Listen to tenants”
— 2009 3 AVENUE · Manhattan“Unit 6G Pros: There is literally nothing good to say about this building. It is falling apart and is unsafe. Cons: The Renoir House had a massive fire in October 2021. The building has also had constant issues with flooding in people’s apartments and A/C breakdowns during the summer. The building also has a cockroach infestation and mice. Despite all of these problems, the landlord Greystar thought it was appropriate to raise residents’ rent by over $1000+ per month on lease renewals. Advice to landlord: Give residents a rent discount for the horrors that they have been put through as residents of the Renoir House (fire, flooding, constant A/C breakdowns). The landlord Greystar is a greedy slumlord and is negligent about basic maintenance repairs. Greystar takes advantage of people because they know they can get away with it.”
— 225 EAST 63 STREET · Manhattan“Pros: Beautiful, clean, attentive management, easy parking. Cons: Very expensive. Amenities like the roof close at 10pm. Advice to landlord: Be more respectful about raising rent for loyal tenants.”
— 810 FULTON STREET · Brooklyn“Pros: Great location!!! Big rooms Cons: Very loud area.”
— 225 EAST 63 STREET · Manhattan“Pros: Great doormen, mostly renovated units, nice roof Cons: Falls short in a few areas—gym needs an update, roof needs new furniture, pest control, noise levels Advice to landlord: Few small improvements could make this feel like a “luxury” building. Put the amenity fee to use.”
— 225 EAST 63 STREET · Manhattan“Pros: staff were great Cons: poor management response”
— 225 EAST 63 STREET · Manhattan“Pros: Great door staff! Cons: Apt was infested with mice Advice to landlord: Get better pest control”
— 225 EAST 63 STREET · Manhattan“Pros: Location and closets Cons: Small, dark, loud. Units only had heat and fan, no AC control.”
— 225 EAST 63 STREET · Manhattan“Pros: Apartments are really great. More or less everything is good quality. Floor plans are awesome and spacious and there is a lot of built in storage. Great rooftop. Building is clean and staff are friendly. Very quiet apartments. Cons: Bathrooms in all apts are small. Common areas look a bit dated, although not at all worn down. Laundry room is slightly too small for the building, so difficult to do laundry at some times. Gym is tiny. Building uses water to heat and cool the radiators so cooling is only available from June through September. Advice to landlord: Build out gym. Do something about the heating/cooling situations. Refurbish common areas so they look more inviting.”
— 225 EAST 63 STREET · Manhattan“Pros: The staff, doormen, and super are wonderful, friendly, and extremely responsive Cons: The management company and the leasing office are bad. The A/C never works in the summer (this has been an unresolved problem for years). The people working for the management is constantly changing and they are unable to help with basic problems. Advice to landlord: Fix the a/c and hire a more competent management company who will respond to tenant concerns”
— 225 EAST 63 STREET · Manhattan“Pros: Very clean building Great apartment Responsive Managment Cons: Sometimes packages go missing Elevators slow Advice to landlord: Fix elevators up”
— 225 EAST 63 STREET · Manhattan“Pros: Convenient location, friendly helpful staff, superintendent present in lobby @ AM. Covid forward. Cons: No Cons to share. Advice to landlord: Keep on keeping on.”
— 225 EAST 63 STREET · Manhattan