All 13 tenant reviews.

“I really like my residence but the heating situation desperately needs fixed. Everything else is small potatoes and part of living in NY but I had to wear 2 sweaters to bed last night. Everything else has been great and Louis is super helpful.”

“Unit N/A Pros: Great location, extremely responsive management and super. Excellent water pressure. Units are very beautifully designed! Oh and awesome neighbors! Cons: Heat was not great at times, unfortunately had issues with pests, specifically roaches. Made living there a bit stressful. Advice to landlord: Fix bus issue please!”

“51 Irving is a well oiled machine. The common areas are always clean and the staff are very friendly. The apartments themselves are renovated and are very comfortable to live in. In addition, I couldn't be happier with the location - finding units on Iriving Pl is rare and you are close to Union Square, renown restaurants/bars, and have easy access to transportation, grocery stores, etc.”

“Pros: 51 Irving Place is a well maintained building with a great maintenance team. The building itself is in good condition, and the units have been renovated nicely. Cons: For units on the lower floors, the bar underneath the building is a constant noise disruption. The walls between units do not provide soundproofing. Additionally, the internet connection in the building constantly cuts out and is unreliable, if you are someone who works from home you will be constrained.”

“Unit 4A Pros: Responsive management Minimal pests Clean Cons: One elevator Door entry system is not yet worked out”

“The experience of having a new owner and a new management company has been so refreshing. After six years of bad and mis-management the new team are lovely. They are excellent at taking care of the building. It hasn't been this clean in a very long time! Beyond that, everyone is friendly and respectful...totally professional.”

“Again, it’s the location that is its main appeal.I really don’t need 201 characters to say that. Take my advice, dump the 201 charfacter BS - you are dealing with New Yorkers who don’t like to be told stupid things like that.”

“Unit Ground Floor Apt Pros: It was a great location Cons: Manager was not responsive to mouse problem”

“Pros: Location awesome - right off union square. Very convenient to subway, shopping, school, restaurants. Building common areas generally clean. No observed security issues (there are cameras, virtual concierge so that not just anyone can enter the building). They did a good job with garbage management. Cons: There are restaurants on street level. Can be very noisy in warmer weather fairly late in the evening (11 pm/midnight) due to outside diners. Super is not responsive. Gave up after several months of repetitive pinging to get shower door replaced/shower faucet fixed. Heat in the winter was poor. Complained repeatedly about apartmemt being freezing cold. Finally had to resort to buying an outdoor thermometer, taking a picture of the temperature in my unit (40 degrees F) and sending it to the landlord (the landlord was also unresponsive to complaints about the temperature at first. I wasn’t the only tenant experiencing severe cold. Building lost heat completely for several days this winter. While there was an initial communication to tenants about the issue, follow up status updates on efforts to fix the issue were lacking. Complained to the city. Doesn’t feel like the building has insulation. Takes a long time for water to heat up for shower. No clear way to recycle anything other than boxes (no instructions ever provided) Carpet in the building hallways on residential levels is worn - looks very sad. In building laundry machines do work, but the laundry room is filled with lint. Landlord can be hard to get hold of. Phone calls to main number are only answered by an answering machine. If you are lucky, you’ll get a call back within 24 hrs. Tried sending email to the email address mentioned on the answering machine recording - never got a response. (Note: the recording states this is the best way to reach them) There is an app provided to tenants for rent payment, reporting maintenance issues. The maintenance issues reported via that channel are not promptly acted on Advice to landlord: Up your game. The rents in this building are way too high for the level of responsiveness exhibited.”

“Pros: Very quiet street Spacious Great Location Cons: Trash/Recycling at the front door was constantly full and had flies Advice to landlord: Clean up the trash area and you will be golden.”

“Pros: good location, apt are recently renovated Cons: mice, cockroaches, etc, laundry situation is not good (3 machines) Advice to landlord: take better care of common areas”

“Pros: The location is amazing, quiet and convenient Cons: Apartments very small”

“Pros: Beautiful street, fireplaces in most units, good laundry machines. Cons: Garbage control is horrible, smelly garbage piles are a continuous presence in the courtyard, the common areas reek of garbage and Clorox. Plenty of pests - mice, roaches, waterbugs. Rare for a day to go by without seeing one. Management is absent - takes weeks to return an email. Advice to landlord: Try harder to respond to emails”