All 23 tenant reviews.

“Pros: Clean, beautiful, spacious apartments. Staff is mostly friendly. Management generally responsive. I enjoyed my time living there. Cons: The main issue I had is that they raised my rent significantly year after year to the point where I had no choice but to move out. I found out from others in the building that they had tons of occupancy, so I assume this was just a move to maximize profits. A bummer, because I would have liked to stay there for a long time. If you move here ensure you are either wealthy enough to weather the big rent increases or otherwise get ready to move out after a year or two.”

“Pros: -Quiet area, very close to the pier -No doorman but requires keycard access to enter building -Everything is new and feels very luxurious Cons: -Pricey for the space you get -Neighbors can be hit or miss Advice to landlord: Keep it up”

“Unit no Pros: I like the quick response of the building management. Cons: Lines for the elevators Advice to landlord: Improve the elevator service”

“Unit 18R Pros: Clean, friendly staff, quick maintenance Cons: Very VERY aggressive rent increases for renewals Loud smoking neighbors”

“Unit 20S Pros: Clean large building many tenants. Laundry on floor expensive but well maintained Cons: Many people coming and going noise from hallways. Large range of tenants. Too far from subway transportation and uphill. Shuttle is useful but only runs early morning and evening”

“Pros: Clean Organized Front desk helpful Amazon lockers Cons: Gym very old AC terrible Advice to landlord: Fix AC units”

“Pros: Everything! Clean, spacious, quiet Cons: Far from subway… mta buses are not always reliable”

“Pros: New development, really clean units with in-unit W/D Very quiet neighborhood Cons: Neighborhood is dead Gym could use more work”

“Unit 39L Pros: The building was always very clean and the staff was friendly. Cons: the leasing office was not always friendly and took far too long to return our deposit even after a spotless apt check when we left.”

“Pros: Really great responsive management Great building security Quick to fix any issue that arises Always clean Cons: Have to go to Helena or Via if you need to speak to staff”

“Pros: Quick maintenence turnaround, communication of events from management, clean common facilities Cons: Little pricey, far from subway station”

“Pros: Clean, new appliances, responsive management team Cons: Location is a bit far from subway, no doorman”

“Pros: - Clean - Blocks out noise from the outside Cons: - Far from the subway - Not much to do around - Shuttle service ends early at 7PM on weekdays”

“Pros: Management is responsive, staff are pleasant and location is convenient to Riverside Park South. Cons: In our current apartment, the AC/heating unit in the bedroom is older and very loud. There is sometimes the smell of smoke in the hallways, even though the building is smoke-free. Advice to landlord: Overall, property owner is good”

“Unit 8J Pros: I love the cleanliness and modern finishes of the building and apartment itself. The management responds wicked fast and always feel taken care of. Cons: It’s annoying to live on 11th avenue and the shuttle is a bit of a gimmick. Also the fact that we have to swipe the key to get through the elevator and to get to your floor is a bit extra. It makes it difficult to have friends over in a seamless manner. Advice to landlord: Let us buzz people in without having to use key”

“Pros: safe, lift, gym Cons: aircon always breaking”

“Pros: Clean, big closets, good noise control (at least on higher floors, not sure on lower), responsive staff. Cons: Kind of out of the way in terms of public transportation but the flip side is that it’s quieter/less crowded.”

“Pros: Great amenities, great during covid. Well priced for the amenities and look of building. Cons: Far from subway but has citibikes and bus newr. Rooftop not the greatest. Pricey but for nyc not too bad. Advice to landlord: Response time for services could be better.”

“Pros: Well upkept building , great doormen. All issues fixed quickly. Cons: Gym is small and costs a fee”

“Pros: Doormen, and staff. They are really awesome! Cons: Durst management does not care. Their office is across the street, yet difficult to get in touch with. When we first moved in, agent gave us wrong information about their “specials”, and did not find out until after lease was signed... It’s basically been like that since. For example, during pandemic they were supposed to refund us after the gym had closed. Multiple emails, 2 voicemails, nothing. We let it go, but were quick to move out 3 months before our lease expired. Also, they’re basically letting anyone move in. I understand covid was crushing, but when I see someone in the lobby with ripped pajama pants revealing a chunk of their behind... I mean come on, Durst. Shame on you. Advice to landlord: Hey Durst family, pay attention.”

“Pros: Clean no smoking building which they enforce great staff. No rif raf around building. Love the area Cons: Price could be lower Advice to landlord: Keep up the high standards. It’s a well run building”

“Pros: Shuttle to Columbus Circle. Nice building and renovated apartments. Lots of units have a nice view. Almost new kitchen appliances. Cons: The amenities are meh. If you need parking for just a few nights it's really expansive. Advice to landlord: Nothing in special.”

“Pros: I lived here for several years and really enjoyed it. The building, gym, and management are all excellent. It used to have better views before VIA and other buildings were build.... but now it has nicer stores in the area. Great doormen and great valet. Cons: Lost our view due to new buildings. Roof deck closed 1/2 the year. Advice to landlord: Try to extend roof deck by installing heaters.”