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All 3 tenant reviews.

EAST 53 ST OPERATING LLC · avg 2.7 ★★★★★ · New York City

★★★★★Mar 2025

“Unit 1D Pros: Decently sized bedrooms Recently renovated kitchen Can’t hear neighbors much Cons: Mouse was seen in the kitchen once as well as a cockroach in the bedroom. Management helped fast though. Apartment gets VERY cold in the winter, electric bill will go through the roof just trying to barely stay warm Plumbing issues seemed to keep coming up every few months. Very loud if windows face first ave. Advice to landlord: Listen to your tenants and do some maintenance on the building. It is worth it to invest in the property so you don’t have to deal with annoyed tenants”

— 963 1 AVENUE · Manhattan
★★★★★Mar 2025

“Pros: - The area is nice - Walk to Train Station isn't bad, M15 is also literally a block away - Apartment itself was pretty big for the price we were paying Cons: - Took months to get our deposit back. Took a month after moving out to respond regarding the deposit and attempted to take fees without sending an invoice (and outside the two-week window) which is not legal. After 14 days upon moving out, the landlord is required by law to forfeit any deductions and must return the full amount to the tenant. I explained this to them multiple times and had to contact the Attorney General because they would not comply. Would not recommend off of that alone. Package Theft. Literally can no longer order anything online and there are no cameras in the building at all so they won't do anything about it - Pests are a huge issue...after our first year here, we are always dealing with something and are very clean people (my roommate and I) - Management is very hit or miss. They will be eager to fix problems that are not necessary but when something is important, they will take their sweet time. Advice to landlord: Please listen to your tenants and understand the needs of the building as well as the law.”

— 963 1 AVENUE · Manhattan
★★★★★Jan 2021

“Pros: The building is located near several subway options. The apartment had just been renovated right before my roommate and I moved in so we had a brand new kitchen and refinished floors and was a pretty decent sized 2 bedroom apartment. I never really heard our neighbors which was great. The hot water did go out a couple of times in the winter (of course at night time) but they did fix it within a day Cons: We had mice when we first moved in and we knew they must’ve left a hole in the wall somewhere after the renovation. It took a a lot of back and forth and several months to get someone out to the apartment to fix it. Once they did finally find the hole where they were coming in we never saw a pest inside the unit again. They tell you the super lives close by when you sign the lease but he doesn’t. He lives over an hour a way and takes time to respond to you and several days to get to the building. There isn’t any laundry in the building and there weren’t any laundromats anywhere near the building when we were living there so we had to depend on laundry service which was expensive and annoying. First avenue and midtown in general is pretty loud. Tons of college bars so you’ll come across a ton of drunk college students especially during holidays. Advice to landlord: Get a super that actually lives in or near the building.”

— 963 1 AVENUE · Manhattan
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