“Pros: Everyone is really friendly. Cons: Elevetors sometimes take a while with all the floors but its not to bad Advice to landlord: n/a”
— 1660 2 AVENUE · Manhattan“Pros: Bilt and Rhino partnership Doormen are nice Cons: No management company representative Took very long for any repairs Elevator breakdowns for months at a time Building not kept clean Scaffolding never coming down Advice to landlord: Install a real property management company”
— 1660 2 AVENUE · Manhattan“Unit 21rw Pros: Location is convenient to Upper East Side. Building has elevator access when operational. Cons: Persistent mold problem in multiple units that management failed to address for months Extremely poor communication and response times from UES Management Elevators frequently out of service Management marked maintenance requests as "completed" without actually addressing issues Building maintenance staff rude and dismissive to tenants reporting legitimate concerns Took months of escalation to get basic mold testing conducted Created unsafe living conditions, particularly concerning for families with children Management appears to prioritize avoiding liability over tenant health and safety Advice to landlord: Implement immediate comprehensive mold inspection and remediation throughout the building. Establish proper maintenance protocols and response systems. Replace current management company (UES Management) with competent property management that prioritizes tenant health, safety, and communication. Regular HVAC cleaning and building-wide air quality monitoring should be standard. Most importantly, address maintenance issues promptly rather than ignoring them until they become health hazards. Your current approach puts tenants at risk and exposes you to significant liability.”
“Pros: The apartment itself is great. Lots of space, private balcony Cons: The owner/management runs the building like we’re in the slums. Elevators break and aren’t fixed for months, everything is dirty - the garbage room, laundry room, lobby, our dishwasher has been leaking water onto the kitchen floor for over a month and every time they say it’s fixed it starts leaking again when they leave. And even though it says no bed bugs reported, we literally had our apartment treated for them because we found one. Advice to landlord: Take the feedback from your tenants seriously and maybe give a little bit of a care about how your building is run”
— 1660 2 AVENUE · Manhattan“Pros: good neighbors, good location Cons: building is in disarray , wallpaper peeling off in hallways, carpets haven’t been changed in a decade. Many of the bathrooms don’t have working vents. Mold in many units because of maintenance lacking in fixing floods from dishwashers etc And rent is astronomically being raised Don’t live here Advice to landlord: Make fixes and keep your good tenants”
— 1660 2 AVENUE · Manhattan“Pros: Doormen are nice, that's about it Cons: DO NOT LIVE HERE. Jessica Berns from the management office is a WITCH!! She and the entire office do not care about you or your issues in the building. The elevators are always broken. They promise things that never happen. They over charge for apartments. You will regret living here I promise. Advice to landlord: Fire Jessica Berns and the entire UES management office and replace them with people who care about the wellbeing of tenants.”
— 1660 2 AVENUE · Manhattan“Pros: The location is good and close to the subway Cons: The elevator is ALWAYS broken and the elevator wait can be up to 20 minutes sometimes. The A/C barely works and they turn it off way too early. Everything is falling apart and you can tell they used the cheapest materials they could buy. We have this black mold dust in the vents that is absolutely disgusting. Advice to landlord: This building needs serious updates”
— 1660 2 AVENUE · Manhattan“Unit 1HE Pros: Building staff were extremely nice and helpful. Apartment was spacious. Package room was convenient. Right next to the Q train entrance. Cons: Lived there for 2 years and had a mouse problem almost the entire time. Maintenance came to fill the holes they were coming through multiple times, but they kept getting in. Also saw roaches too regularly for what was advertised as a luxury building. We moved when they raised our rent 19% ($800) and refused to negotiate. Almost 1 year later and the apartment is still empty.”
— 1660 2 AVENUE · Manhattan“Pros: Door staff so friendly with nice neighbors Cons: The management is manipulative, irrational, unprofessional, withholds information, takes no accountability and flat out lies about rent increases/apartment value to get their way, even when the market comps show otherwise. Advice to landlord: Put a real manager in the “management office” to oversee the disgrace that’s currently the face of the building”
— 1660 2 AVENUE · Manhattan“Pros: solid units, friendly doormen, reasonable package room. overall no major complaints. Cons: management is somewhat unresponsive”
— 1660 2 AVENUE · Manhattan“Pros: Proximity to the Q train. Large apartment but they are cutting them all up now. Cons: Apartment was NOT ready on my move in date, not cleaned and things were broken and stained. Shortly after construction began on 6 other apartments on the floor. All of this so that they could present us with a new lease with a $1000 increase. Advice to landlord: If you can't earn trust of your tenants in one and bedrooms. Good luck pleasing the tenants of the $18,000 apartments you are all kicking us out for.”
— 1660 2 AVENUE · Manhattan“Pros: Responsive maintenance Nice unit overall pretty quiet Cons: Building manager Unit was really gross when we moved in”
— 1660 2 AVENUE · Manhattan“Pros: Wonderful front desk staff and maintenance department Cons: This dated, dreary building is raising rents at an alarming rate (38% and more) because new buildings are being built all around them. Rugs are worn, hallways are dark and the building is in need of a total renovation Advice to landlord: Make this building worthy of these ridiculous rents”
— 1660 2 AVENUE · Manhattan“Pros: Spacious apartments, convenient right next to the Q and responsive management team! Cons: My bathroom ran into a few plumbing / leak issues but management was very on top of fixing it… just took a few tries”
— 1660 2 AVENUE · Manhattan“Pros: The management team is awful I have no pros Cons: The management is AWFUL. The worst experience I have ever had living in nyc. Their negligence made my dog sick and they did not care and it took them over a week to even acknowledge it Advice to landlord: Have a little decency? Care about the people paying you thousands of dollars”
— 1660 2 AVENUE · Manhattan“Pros: Very nice concierge Cons: Once you sign the lease it’s incredibly hard to get a response. When I signed (a few years ago) the next day the gas as shut off for the whole building - was not told found out through the NYT article. Advice to landlord: Be more responsive.”
— 1660 2 AVENUE · Manhattan“Pros: The building is generally pleasant. Apartments are spacious. Doormen/women are superb. Great package room. Cons: Apartments vary in their level of upgrades, yet you pay the same rent regardless. The office staff is unresponsive and rude. Advice to landlord: Treat your tenants better.”
— 1660 2 AVENUE · Manhattan“Pros: Location is great Cons: Cleanliness could use some improvement Advice to landlord: Drastically improve communication and security.”
— 1660 2 AVENUE · Manhattan“Pros: The door people and cleaners were very nice. Cons: The management is greedy, low quality repairs, low quality units. They only do 1 year agreements. The cockroaches were out of control.”
— 1660 2 AVENUE · Manhattan“Pros: Convenient to subway Cons: Bad apples made it into building Half renovated and $$$$, the rest not Noisy hectic lobby Advice to landlord: You knew the problems.”
— 1660 2 AVENUE · Manhattan“Pros: Doorman, water pressure, maintenance response time Cons: A/C, management response, a lot of construction, mailroom hours , expensive laundry”
— 1660 2 AVENUE · Manhattan“Pros: Washer/dryer room on every floor Cons: Constant renovation of vacated apartments leading to excessive and constant noise Advice to landlord: Stop knocking down walls when renovating apartments! Rent them out as is.”
— 1660 2 AVENUE · Manhattan“Pros: Doormen are pleasant and helpful, washer and dryer on every floor, convenient for public transportation Cons: There is a large and constant turnover of apartments, and constant noise and dust from the on-going, never ending renovations. Advice to landlord: Stop doing renovations on vacant apartments...... just charge lower rents instead of trying to make this a luxury building..”
— 1660 2 AVENUE · Manhattan“Pros: Perfect location!! Literally right outside of the train. Love the driveway The walls are really thick, I’ve never heard my neighbors. Friendly and helpful building staff Great gym, pool, sauna Huge apartments with really nice finishes. Balconies are great. Lobby smells good like they pump something in (I know it’s weird but it’s actually a nice touch) Package room has dry cleaning Never had a problem with management, they’ve been very easy to work with! Cons: Elevators can take a while if you live on a high floor Food deliveries are left in the lobby (think this is just a COVID thing though) Building air gets dry in the winter Advice to landlord: Hold social events in the back when COVID ends to increase community feel!”
— 1660 2 AVENUE · Manhattan“Pros: Proximity to subway Cons: UES Management’s neglectful, rude and discriminatory behavior is a repeated slap in the face given the rent you’re paying to live in this construction zone, and it will inevitably ruin your living experience at Yorkshire Towers. Good luck getting anything fixed or moved in without bribing $$ someone. Building maintenance is frequently unstaffed and/or unavailable for major emergencies such as pipe bursts. Tenants are weekly screaming at doormen because of safety risks like transients roaming the elevators and hallways due to poor lobby security. There is extremely high renter turnover due to dis-satisfaction with the building, so expect CONSTANT construction noise on all sides and above and below at all hours of the day starting at 7:30 am and into the evening. (We should have believed all the construction and noise warnings we read on Yelp!!) Half the tenants moved out during Covid because it is impossible to work from home with the constant drilling- and good luck getting your kids to nap at any time of the day. Advice to landlord: Treat your tenants with respect- and take some action to address these complaints that ALL your tenants are providing about these unacceptable living conditions”
— 1660 2 AVENUE · Manhattan