All 6 tenant reviews.

“Pros: Location, very kind doorman Cons: Elevator breakdown, long turnaround for any maintenance issues Advice to landlord: Invest in a revamp”

“Pros: Lots of light and wide windows Laundry in-unit Garbage disposal on each floor Cons: Elevator is always broken and the card system is so stupid There was a dent on our front door that management failed to fix Noise level is very high because the building is right by Times Square The surrounding area (Midtown west in general) is so chaotic and smelly Advice to landlord: Visible damages to the property should be promptly fixed, AC and heat are issues”

“Unit 42b Pros: Friendly staff, quick elevators, nice views Cons: The property manager is condescending, dismissive, and unhelpful. The rent is paid to Rezi, which is operated independently from the building. This causes incentives to be misaligned. The elevators stopped working on multiple occasions, resulting in having to walk up 35+ flights of stairs but we were still told “the elevators are working” and that we were “the only ones complaining”. There has been power drills and hammering for 2 months from 8 am onwards. Working from home is not viable during these times. Advice to landlord: Check the attitude of your management.”

“Pros: Good location and nice views from some apts Cons: Everything related to management of the building. There is one amazing doorman and everyone else legit suck so Advice to landlord: Fire all your doormen except the amazing Jamaican guy. Find a place for recycling. Fix the issue with the cards in the elevator that happens every single day. Hire people who care.”

“Pros: Spacious layout Convenient location Cons: Building-wide fruit fly infestation that hasn’t been resolved for months Multiple water leaks Unresponsive management and slow repairs All amenities closed Main entrance locked since June 2020, so you have to call the doorman every time to let you in All amenities closed Advice to landlord: Poor management/ownership has ruined this apartment. Please put at least a tiny bit of effort into trying to make tenants happy.”

“Pros: The rooms are spacious and modern Cons: Management is not responsive to maintenance requests and when making repairs will use the cheapest possible way and take the longest amount of time. Lots is follow-up is needed. The owner is 100% unresponsive, and you may get lucky with a 25% response rate from the manager Advice to landlord: Treat your clients with respect and respond to their emails or phone calls”