All 3 tenant reviews.

“Pros: - Extremely quiet - Clean - Elevator always worked for me Cons: - Hard to get in touch with management Advice to landlord: Be more active in offering a direct contact to tenants”

“Pros: Hector the super is amazing at fixing anything broken quickly Cons: Roach water bug and mice problems, the cold temperatures in the winter ...is there heat ever ??? weird noises coming from the pipes Advice to landlord: Invest in fixing the pipes and heat situation”

“Pros: I’m not going to lie - I’ve lived here many years so I do not know how the management company is when it comes to returning the deposit at the end of a lease. I do know that the cash is kept in an escrow account that occasionally bears some interest. Overall, I would recommend this building, depending on who your neighbors are. I’ve got noisy neighbors above and below me and one stinky neighbor to my side. We don’t pay for cooking gas but we do pay for electricity. Smart electric meters are finally being installed, so we will hopefully not have any surprises when it comes to the bills. Management has become more caring more recently, ever since Jennifer Friedman joined their team. She listens and (at least for me personally) advocates to fix whatever issue there might be. Having someone like her on the tenant’s side lights a fire under the super’s ass to complete projects that otherwise would never be completed. Cons: Packages are left in the lobby and are stolen all. The. Time. Management needs to allow tenants to view the security camera footage when packages are stolen. Out of about 5 or 6 washing machines, only 2 or 3 work correctly. For the others, you’ll need to wash your clothes more than once or stick them in the dryer for at least an hour because they come out soaking wet (you can literally ring the water out). They are doing everything they can to remove rent stabilized tenants. Hopefully this practice will stop with the latest rent guidelines. Advice to landlord: Listen to tenants’ complaints about smells and noises from their neighbors. The walls and floors/ceiling are thin in this old building. People smoke weed in the staircases and it smells like shit. The alarms to the roof go off night and day sometimes and can be heard as far as the 2nd floor. Get the laundry and drying machines in working condition. Install a key fobbed door in the open area on the left side of the entrance where packages can placed until the owner is able to retrieve them. Tell the super to add more of the hand sanitizing foam at the entrance of the building. It was added as a COVID measure, but the machine ran out of the foam and has not been functioning in the last 4 months. Tell the super to keep the doors to the staircases open by installing door stops so that there is no need for tenants to unnecessarily touch the door knobs.”