All 6 tenant reviews.
BLDG 53 WEST 72ND STREET LLC · avg 3.8 ★★★★★ · New York City
“Unit 7C Pros: The super and handyman are very responsive and kind men. I had no interactions with the landlord (BLDG Management) though I did successfully receive my security deposit back, paid in full, without any problems. Cons: My next door neighbor sadly passed away while I was living there Advice to landlord: Pay your super and handyman well! They do all the work.”
— 53 WEST 72 STREET · Manhattan“Unit 3C Pros: Relatively quiet and reasonably clean Cons: Absolutely awful management, not willing to take any responsibility for issues, no sense of urgency Advice to landlord: Own your mistakes. Take responsibility.”
— 53 WEST 72 STREET · Manhattan“Pros: Friendly neighbors and great location Cons: Small apartments and slower maintenance”
— 53 WEST 72 STREET · Manhattan“Pros: The location is amazing. So close to Central Park, restaurants and the subways. If you have small kids, the zoned elementary school is great. Cons: The management company was always difficult to get a hold of. We had 3 different super. One was great, the others made sure you knew they were displeased to have to fix anything.”
— 53 WEST 72 STREET · Manhattan“Pros: Don’t bother renting here. Management is so bad that it’s hard to imagine. They absolutely do not care about you. The super is very hard to get a hold off. We’ve lost 5 packages in the last month, and even though there is a security camera, management won’t do anything to help you figure out where your packages are going. If you need something from them, you may as well write it on a piece of paper, put it in a bottle and throw it in the Hudson because that’s going to have no less impact than actually trying to call them Cons: - terrible management - no responsiveness - super is a good guy but stretched super thin across too many buildings Advice to landlord: Get your act together. Stop fleecing tenants and invest in some staff and set a culture of service”
— 53 WEST 72 STREET · Manhattan“Pros: Always spotless- building was cleaned often and never had any bugs. Whenever I had an issue (shower clogged once) it was immediately addressed. Super lives close by and all the guys who work in the building are lovely. Cons: Building management takes days, even weeks to respond. Never got back to me about rent negotiations. I severely overpaid for my studio. Advice to landlord: Please respond to tenants more promptly.”
— 53 WEST 72 STREET · Manhattan