All 18 tenant reviews.

“Pros: They are very responsive and try to help. Fixing issues quickly Cons: Not enough elevators and if one is out (happens less often now but still more than it should) there is a long wait. A little on the pricy side”

“Unit 7B Pros: The renovated apartments are really well done The staff is always friendly The location is great for accessing the subway Cons: 8th avenue is very loud The rent increases are significant The amenity fee is now compulsory”

“Pros: in unit W/D, doorman, elevator working well Cons: times square is right across from the street and can hear the noise until 3 am. siren is off all nights and I am going crazy. Doormen are not the nicest, package room hours are limited (opens til 8pm)”

“Pros: Apartment unit itself is very well updated Cons: Building management is hard to get ahold of. There’s also a high percentage of college students living in the building who tend to leave messes in the common areas. There’s often a lot of construction noises as the building is constantly renovating apartments and fixing issues.”

“Pros: Convenient location to work Cons: Expensive for the quality you live in. Advice to landlord: N/A”

“Pros: The layout of the apartments is nice, good location Cons: Management is basically non existent. Frequent water shut offs, no announcements on construction going on in the building. They prioritize meaningless things such as taco Thursday when it’s much more important for residents to have water access, functioning elevators and not inconvenienced with months long construction work for apartments (one 1 bedroom apartment with kitchen and bathroom update takes about 6 months, one and off constantly) Advice to landlord: Forget the stupid community stuff and communicate with residents”

“Pros: I don’t have any pros. Cons: The elevators have not functioned reliably since at least 2018: the management needs to completely replace them AND also consider that buildings of this size usually have 7-8 elevators, not 4 (of which usually 2 are not available). Management will tell you it’s a temporary problem. It’s not. You will always have massive waits. Literal physical fights have broken out over the elevators.”

“Pros: Good neighborhood, close to metro station Cons: Management team responsiveness could be better”

“Pros: Location, some of the receptionists were nice Cons: Worst management and attention ever. This building is managed by the worst company in the entire world and absolutely would do anything to make your living situation a living hell. Find somewhere else to rent, this place is not worth it Advice to landlord: Listen to your tenants, stop being arrogant and actually care for your apartments.”

“Unit 45 Pros: Some units are remodeled 2 elevators are usually running. Cons: 1B electric bill - $425/mo, amenity floor - $100/mo, Times Sq & fire station sirens 24/7. 2/4 elevators creates 10 minute commute from lobby to unit. Leaving rent control program in 2024. Advice to landlord: The construction rider is fraud and you have been reported to the housing authority.”

“Pros: Great location. Remodeled units have a washer/dryer, albeit in the kitchen…. Bedroom fits a king bed which I wanted. Long serving doormen are great. Cons: Electric bill for a one bedroom is approx $350 a month. Heat is shut off if the weather forecast is above 56 degrees. 56 degrees inside your apartment is cold! (Bought an electric space heater) The hot water supply to the shower is never consistent. Shower alternates between scalding hot and cold. The remodeled units have a mini camping fridge. Why would you spend tens of thousands of dollars and not out in a full size fridge? North facade faces Times Square, South looks over an active NYFD fire station. It gets loud from any direction.”

“Pros: The apartment I had, the G line studio, was really nice. Had windowed kitchen, bathroom, alcove, and price was reasonable. Cons: Elevator keeps breaking down. Sometimes you have to wait for 30 mins for one, and that’s happened more than once. Management was okay but not super responsive.”

“Pros: Amenities, Reno finishes, location, front desk Cons: Elevator slow due to construction”

“Pros: Great area, newly renovated, nice new amenities, w/d in unit, package valet Cons: Long wait times for elevators, loud 8th ave noises Advice to landlord: The new mgmt is much better than the previous MGT one”

“Pros: Loved the supers and the desk people but management. Views for higher floors were nice as well. Cons: Management was atrocious and complains were never heard.”

“Pros: Staff is great. They always responsive Cons: New management is the worst. They trying to kick old tenants so that they can jack up the price for new tenant Advice to landlord: You are the worst”

“Pros: 1. Great views of the Hudson River Cons: 1. Management is horrible 2. Only 4 elevators for 52 floors and more often than not at least 1 is unavailable Advice to landlord: 1. Respond to emails”

“Pros: 1. Great views of the Hudson River Cons: 1. Management doesn’t respond to emails 2. Extremely slow renovation process 3. Elevators don’t work well Advice to landlord: 1. Complete the renovations. They were supposed to be completed in November 2019”