“Pros: - superintendent is so great and responsive - doormen are very good and know each tenant Cons: - leading office is hard to get a hold of - management is unresponsive”
— 323 WEST 96 STREET · Manhattan“Pros: great location & convenience Cons: right by westside highway so can be loud on the lower floors Advice to landlord: leasing office responds too slow”
— 323 WEST 96 STREET · Manhattan“Unit 1103 Pros: Staff members are wonderful and super responsive - whenever we submitted maintenance requests, someone was sent up to our building within a day! Building is quite quiet (at least where we are, facing away from the street on the 11th floor). Laundry machines are always available, though a bit pricey. No problems with mail getting stolen. All around a great first apartment experience! Cons: The heat doesn't work super well, but it's fine because the building stays warm anyway. We had a bit of a roach problem. Advice to landlord: Antonio, the doorman, is awesome! Give him a raise.”
— 323 WEST 96 STREET · Manhattan“Pros: Central hvac, front desk is very nice, big laundry room Cons: Ac in gym broken and a bit tired. Elevators always have problems”
— 323 WEST 96 STREET · Manhattan“Pros: Doormen, packages are secure, and elevators Cons: Overall cleanliness was lacking, and rooftop has been under construction forever”
— 323 WEST 96 STREET · Manhattan“Pros: Decent amenities including gym and on-site laundry. The doormen were always friendly and helpful Cons: Overpriced for the state of the apartment. Location near major highway on-ramp meant frequent street noise”
— 323 WEST 96 STREET · Manhattan“Pros: Mostly people in their 20’s, gorgeous rooftop, laundry room in building, doorman Cons: Off of road that goes onto highway, so traffic during rush hour”
— 323 WEST 96 STREET · Manhattan“Unit 1006 Pros: Good building, kind and responsive staff, never had a significant issue. Cons: One of our neighbors smoked weed which would come to our apartment through air ducts. Landlord recourse was limited but they did their best to get it to stop. Advice to landlord: Reward good tenants by considering offering free rent even for their additional years (since marketing the space will require vacancy)”
— 323 WEST 96 STREET · Manhattan“Pros: good value on uws Cons: next to the gas station Advice to landlord: get rid of the scaffolding (2022)”
— 323 WEST 96 STREET · Manhattan“Pros: Great location, safe and clean, everything convenient Cons: Sound proof isn't very good. Management wasn't responsive. Advice to landlord: Can be more easily communicated”
— 323 WEST 96 STREET · Manhattan“Pros: Breakfast in the morning Rooftop with amazing view Door people were very helpful and nice Close to the 2/3 express trains and riverside park Movie theatre was cool Freshly planted flowers outside Cons: The garbage room was a bit stinky You have to walk up hill to get to the train Rent increases were pretty ok high”
— 323 WEST 96 STREET · Manhattan“Pros: Maintenance really responsive Has everything you need to make life easy Cons: Much pricier than it should be”
— 323 WEST 96 STREET · Manhattan“Pros: Very responsive concierge and super using the building link website Relatively quiet Easy access to the riverside park Spacious 1 bedroom that can be converted to 2 bedrooms Cons: Next to a parking garage”
— 323 WEST 96 STREET · Manhattan“Pros: Close to the park so you can get plenty of exercise in. Close to subway and groceries. Cons: Neighbors can improve if their garbage disposal”
— 323 WEST 96 STREET · Manhattan“Pros: Very warm management, really kind, leading process is painless Cons: Not on top of repairs. Had loud neighbors”
— 323 WEST 96 STREET · Manhattan