ASTORIA TERRACE GARDENS, LLC · avg 3.8 ★★★★★ · New York City
“Pros: Super responsive super. Clean halls. Friendly maintenance men. Cons: Nothing yet! Kind of wish the apartments had dishwashers. Advice to landlord: Dishwashers :-)”
— 18-22 21 AVENUE · Queens“Pros: Next to Astoria Park, Next to the river, quiet neighborhood. Big apartments. Cons: Horrible maintenance work. I had problem with a cracked wall, they paint just this part after fix with other paint color shadow. I have problem with my buzzer, the electrician said that he can’t do nothing. I have problem with my radiator (loud hamer noise) they came to my place 4 times and said that need to be replace, guess what? Never replaced Advice to landlord: Better maintanance work”
— 18-22 21 AVENUE · Queens“Pros: Maintenance is great, neighbors are friendly, management is responsive to maintenance issues. Cons: Loud neighbors are exacerbated by thin walls and gaps in doors to the lobby. Neighbors don’t properly dispose of trash and recycling, leaving a mess for fellow tenants and the great maintenance team, and increased chance of pests. Tenants and those from outside the building do not pick up after their dogs, and the dog poop remains in the yards surrounding the entrance and the side of the building. Management is often not responsive to non-maintenance issues and requests. Also, during COVID, they do not wear masks in the office or even attempt to put them on when a tenant visits, despite a sign outside the office requiring them. Advice to landlord: Better insulated walls and doors. Respond to tenants and be more organized.”