ASN MURRAY HILL LLC · avg 4.1 ★★★★★ · New York City
“Pros: Great - always clean. Management responsive had no issues really Cons: Nothing really we had good experience”
— 747 2 AVENUE · Manhattan“Pros: Amenities (gym, pool, roof, resident lounges). Convenient location to walk to offices in midtown. Very safe neighborhood. Cons: Raised rent by 12% from year 1 to year 2. July utilities doubled from June utilities.”
— 747 2 AVENUE · Manhattan“Pros: I like all of the amenities and the responsiveness of management when there is an issue. Cons: The elevators can be very slow.”
— 747 2 AVENUE · Manhattan“Pros: Exceptional doormen, good location Cons: Excessive mouse problem that was not fixed even when maintenance came by”
“Unit 7A Pros: Maintenance responsiveness, clean, nice amenities Cons: Expensive, had small ants in kitchen / closet that took a while to go away, had 1 roach, they had pest control come pretty fast though”
— 747 2 AVENUE · Manhattan“Pros: Close to GC, updated appliances, pool, gym, laundry on each floor Cons: Location, price, renewal management Advice to landlord: Wait until our lease month or a few week before renewal to make us a resign offer”
— 747 2 AVENUE · Manhattan“Pros: Huge apartments, great doormen, responsive maintenance staff, nice views from roof deck, and quality bathrooms. Also allows for converting 1 to 2 and 2 to 3/4 Cons: Interior noise is fine but very close to fire station so some units have very loud noise at odd times of day, gym exists but similar to a hotel gym, and skews towards a very young crowd.”
— 747 2 AVENUE · Manhattan“Pros: Doorman, clean, amenities Cons: Water pressure, heating and airflow is bad”
— 747 2 AVENUE · Manhattan“Pros: good staff, active maintenance crew Cons: occasional roaches seen Advice to landlord: none”
— 747 2 AVENUE · Manhattan“Pros: Large apartment space, flex rooms available making rent more affordable Cons: Elevator service is slow”
— 747 2 AVENUE · Manhattan“Pros: Amenities are nice. Cons: Expensive, AC didn’t work well”
— 747 2 AVENUE · Manhattan“Pros: Great doormen, clean Cons: Elevators aren’t always working Advice to landlord: Rent goes up too much yearly”
— 747 2 AVENUE · Manhattan“Pros: Building was clean for the most part and staff were friendly Cons: -egregious year over year rent increase proposals and poor communication from leasing office throughout lease renewal process -at least 1 elevator was out of service for 18 out of the 24 months I lived in the building causing very long wait times for the elevator Advice to landlord: Focus more on tenant retention”
— 747 2 AVENUE · Manhattan“Pros: Close to grand central Spacious apartments Closet space Allow flex apartments Staff/doormen are great Cons: Elevators are always broken. Management did a huge elevator renovation that took two years but it didn’t solve anything Building is old and outdated inside”
— 747 2 AVENUE · Manhattan“Pros: Amenities, space, managment Cons: Elevator issues fairly often”
— 747 2 AVENUE · Manhattan“Pros: Doorman, roof, price Cons: Elevators, location, leasing office”
— 747 2 AVENUE · Manhattan“Pros: Very helpful doormen Cons: Constant issues with the elevators Advice to landlord: N/A”
— 747 2 AVENUE · Manhattan“Pros: doormen and laundry Cons: elevators were broken Advice to landlord: doormen are the best”
— 747 2 AVENUE · Manhattan“Pros: Location, friendly doormen, good gym Cons: Very loud (neighbors often have parties, poor sound insulation, can hear street noises even on high floors) Advice to landlord: Elevators and apartments need renovation”
— 747 2 AVENUE · Manhattan“Pros: Liked management of property and waste management Cons: Could get loud, and elevator maintenance seemed to take a while”
— 747 2 AVENUE · Manhattan“Pros: Full amenities building with doorman in ok location for short term tenants who work in midtown. Junior 1 Br units with balconies and 1.5 bathrooms are decent size (around 850 sq ft) can be reasonably priced around $4.5K. Building staff and maintenance is pretty good. and responsive for any repairs. The online resident portal is also good and useful in this building. Overall, this building can be a good "mid-end" amenities building for short term stays, provided you're getting a reasonable deal to reflect that "mid end." Cons: In short, this is not truly a luxury amenities building. First, amenities were never fully available and this was not disclosed up front. Rooftop, gym and lounge closed for "renovations" for over 6 months right after we singed a lease. Would have at lest been nice to know. Not entirely sure what the benefit of these renovations were (other than a selling point) as the gym gained a few extra square feet and a few new treadmills, and the guest lounge (which was beautiful before) was downgraded and made into a weird kind of co-working space with very cheap furniture and finishing, that no one uses. Aside from that, there are many things that don't add up. Utilities like water and gas, that are usually included (especially in amenity buildings) are not included and calculated in a manner only management knows, but you end up paying $75+ a month for that and there's no way to regulate that (or transparency for that matter). Some tenants have reported rent increases of almost 30% after a 1 year lease! There are a lot of recent grads and parties in the building so it's a bit noisy at times, in addition to the inevitable street noise of 2nd avenue. Location is somewhat conveniently located near grand central, but it's not a very desirable neighborhood in terms of community or cool factor. Not much to do around here, unless you work in midtown or the UN! Advice to landlord: Be more transparent to tenants, provide better value, and your bottom line will likely reflect better in the long run, with longer lasting tenants providing sustainable business (and less headaches) even through recessionary periods. Because as you know, we are heading into one!”
— 747 2 AVENUE · Manhattan“Pros: Well maintained amenities, great location in mid-town. Friendly staff. Cons: The renewal lease increased the rent by 40%, with zero room for negotiation. Advice to landlord: None”
— 747 2 AVENUE · Manhattan“Pros: Apartment size, amenities, laundry on every floor, location Cons: Slow elevators, inconsistent water temperature”
— 747 2 AVENUE · Manhattan“Pros: Door men are very nice Efficient with packages Laundry unit each floor Roof is great Very responsive maintenance team Great location in proximity to grand central Cons: Elevators are dreadful Indoor pool is gross and needs to be re done Advice to landlord: Re do the pool / figure out why elevtaors run so inefficently”
— 747 2 AVENUE · Manhattan“Pros: very centralized and organized - made living here very stress free Cons: murray hill and the area generally noisy, some building requests took a while”
— 747 2 AVENUE · Manhattan“Pros: It’s a decent building relative to others in the area. Cons: Right when we moved in, they announced a year long elevator renovation project. It has since been two years with no end in sight. One or two of the three elevators are down at all times, causing wait times in excess of 10-20 minutes at peak times.”
— 747 2 AVENUE · Manhattan“Pros: Convenient location, nice amenities Cons: Elevators suck, management is greedy Advice to landlord: Fix your elevators”
— 747 2 AVENUE · Manhattan“Pros: Rooftop , young people are cool Cons: Old people make absurd noise complaints, like when I’m having conferences working from home they say it’s too loud, call building management, building sides either them. Building lures you in with cheap rent first year then raises it by an absurdly high amount”
— 747 2 AVENUE · Manhattan“Pros: Apartment layout Building staff is decent Cons: Covid response has been abysmal. The elevators have been a brazen laugh in the face of covid with an average of 6 to 8 people in elevator at same timeand often 10 to 12. They chose to renovate their elevators during covid and are now starting the next one. Elevator wait times have spanned 20 minutes plus. People have taken to walking up and down 20 plus floors to be safe Worst - the building management has not given a rent break to tenants through this brazen loss of value to the existing tenants - and their rents were crazy high where one bedrooms used to be $5k. Oh and the building average age is about 22 and 3 to 4 shares per unit, and there are parties every night given they cant go out during covid. They dont decrease the noise in spite of multiple phone calls from the doorman. They also play music all day so there is no silence when working from home. Covid aside - maintenance is pretty bad. Compactor rooms stink, and the washer/dryers are in the same space so you need to hold your nose when you throw garbage or do laundry. Floors are filthy. Lobby furniture upholstery is filthy. Gym never used to be cleaned pre covid. Neglect is written all over this building. Advice to landlord: Be less tone deaf. Be less miserly. Take a leaf from other buildings books. Most have given one or two month rent breaks to their tenants in spite of maintaining safe covid circumstances. You have not and continue to make current tenants pay sky high rents Posting up a sign saying ‘2 people maximum’ is ridiculous when you know that people regularly wait for 20 minutes for the elevators during peak times and there is no way The fact that you chose to upgrade your elevators Bring some authenticity to caring about tenants instead of giving lip service to it.”
— 747 2 AVENUE · Manhattan“Pros: Friendly community with great staff/responsive staff and 24hr doormen and good amenities. Move in/move out easy with side entrance to service area/elevator. Cons: Leasing office can be difficult to work with come renewal, with significant increases to existing tenants Advice to landlord: Good management of property and would have leasing office focus on tenant retention as much as vacant apartments.”
— 747 2 AVENUE · Manhattan“Pros: The building is conveniently located in midtown east. Steps away from grand central, stores, cafes etc. Apartments are spacious and building has nice amenities like a gym and pool and lounge. The doormen and staff are extremely nice and helpful. Cons: The building has just 3 elevators servicing all floors. In addition, one elevator is always under construction because they are trying to do upgrades. This overworks the other two elevators and usually you are left waiting for a very long time. During peak hours I have waited close to 20 mins. The building is also old and could use some serious upgrades in the common areas Advice to landlord: Do elevator upgrades during night time”
— 747 2 AVENUE · Manhattan