All 16 tenant reviews.

“Pros: apartment was nice enough Cons: management was horrible, wouldn't respond when our hot water was off for ~2 weeks in the winter. There was a fire in the basement and the management denied its existence... we had to sprint out the building at 4am because the entire stairwell was filled with smoke.”

“Pros: It's overall clean, feels safe, lots of young people. Cons: Many cockroaches, lack of responsiveness from building. Don't uphold the NYC law of pest control.”

“Unit 19 Pros: Close proximity to activity Cons: Horrific property management company”

“Pros: Halls and entrances cleaned weekly Cons: Packages stolen frequently. Reoccurring cockroach problems. Unresponsive management.”

“Pros: Nice building, nice finishes, great location, good neighbors, clean, no bugs Cons: Mgmt unresponsive, packages are stolen daily, lost hot water about 10 days in the 12 months we lived there”

“Unit 21 Pros: Great location and cool renovated space Cons: Neighbors can be rude and management doesn’t do anything until they’ve been contacted multiple times for any issue Advice to landlord: Live in super”

“Pros: Location, clean (efficient garbage), updated appliances, nice maintenance Cons: Really poor communication from management, we lost hot water 7-8 times over the course of the lease and it took a while to fix it each time”

“Pros: Literally nothing was good Cons: -No heat or hot water most days -Mice infestations -Terrible management”

“Unit 20 Pros: Almost all new college grads live in this building. The apartments are newly renovated so fairly nice. Granite countertops, wood floor Cons: Management is extremely unresponsive to anything besides simple maintenance requests. My packages get stolen all the time and when I asked for the security camera footage to give to the police management said they couldn’t find it. Advice to landlord: Respond to your residents! Get a full time property manager that we can email with our problems and work with. Make it less easy for the package thief’s to get in”

“Pros: Great location within east village Cons: Have had issues with heat and hot water (primarily hot water) a few times. Rooms are extremely small. Kitchen so small it is barely usable. Neighbors often leave trash in hallways.”

“Pros: Location, proximity to bars and restaurants Cons: Never had hot water, garbage is always full, building management is unresponsive, workers entered building without proper notice. Advice to landlord: Hire a live in super to deal with issues.”

“Pros: - Great location - Interiors are new and pretty nice - Good lighting in the rooms Cons: - Management is slow to address issues (stolen packages, no hot water, broken call box, unpaid electricity bills, etc.) - Rooms get really hot in the winter Advice to landlord: Try and be more responsive”

“Pros: The location was good Cons: We constantly had issues with water and heat turning off, and there was nobody to contact to talk about any issues. Advice to landlord: Open up some sort of direct communication.”

“Pros: Apt + Common areas recently renovated, decently clean Cons: No hot water once ever other week, packages get stolen all the time, super is virtually useless and communication with bldg mgt is very hard Advice to landlord: Improve security, listen to tenants”

“Pros: Pretty set up. Nice to have dish washer and washer and dryer within the unit. Cons: Had multiple hundreds of dollars worth of packages stolen. Poor management. Hot water comes and goes often, WiFi can get spotty. Advice to landlord: Implement cameras or a better package delivery system and figure out what’s going on with the heat.”

“Pros: Apartments are well organized, brand new, well equipped. Cons: 50% of packages delivered in the building are being stolen. Heat & hot water goes off every other week for 1-2 days. Advice to landlord: Modernize heat. Strongly increase security.”