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All 6 tenant reviews.

851 WEST END CO., LLC · avg 3.2 ★★★★★ · New York City

★★★★★Feb 2026

“Pros: For all of its flaws, it is close to the train, its in a cute neighborhood that is usually quiet. Its decently spacious. The laundry room is easy to use and just downstairs. Cons: They really got lazy with the work done. Painting over glass, outlets not working in certain areas of the house, The apartment has holes and screws and cracks. The lobby is tiny and leaves no room for boxes, I've had some mail disappear that I wasn't happy about. I'm also running into some large roaches and centipedes. Landlord isn't helpful. Advice to landlord: Listed by issues. I don't wish to speak to the landlord.”

— 851 WEST END AVENUE · Manhattan
★★★★★Feb 2026

“Pros: -The super is great! Responsive and helpful -The laundry room is a plus in this neighborhood! -The building is pretty good with noise, footsteps but not voices or tv noises -Very cute old NY building charm, which to not for everyone. This does come with a handful of leniency. Things you have to know about old buildings going in but the charm is still present on the doors and floors. -Dog friendly neighborhood and building Cons: -Most important, the landlord is terrible to deal with. I never want to speak to landlord if I don't absolutely have to but this guy doesn't answer emails mostly calls so he doesn't have to be accountable, terribly rude, does not care about your well being. Very hard to deal with. -Packages get stolen. Period. People in the area know that can steal so they do. Its not every time but I had many packages stolen. I went to the store, came back and its gone. So I saw it there and it disappeared within an hour. -Part of the building that we were in had no lighting, faces other buildings but this was a choice we made. Rent kept increasing which didn't make this feel worth it. -No working cameras. -Pest control in the past would buzz into the apartments, we were told at the showing that they come once a month. Now he only comes to spray the lobby and laundry room. -Hanging wires outside that are just unsightly and hopefully not unsafe! Advice to landlord: There are so many creative ways to deal with the packages issue and the building isn't trying hard enough because they don't care that we can't get our christmas boxes or work deliveries. The laundry room is big, why wouldn't you make it into a secured lock box situation? Or get some more signs to make delivery drivers drop packages off in a certain part of the building or at least further in? I would also get pest control in the apartments because the roaches can be big.”

— 851 WEST END AVENUE · Manhattan
★★★★★Jul 2023

“Pros: Good neighborhood, natural light, close to subway. Cons: Multiple leaks in different rooms within less than a year, hazardous wire outside of the building, not kept clean, management is condescending and rude and even hangs up the phone on you, old and run down amenities that technician (sent by management itself) confirms to be defective but management does not replace.”

— 851 WEST END AVENUE · Manhattan
★★★★★Jun 2023

“Pros: - safe neighborhood - close to subway - has a few rent stabilized units Cons: - landlord take long to respond to issues - took months for front door to be fixed after months of complaints - had two packages stolen when door lock was broken”

— 851 WEST END AVENUE · Manhattan
★★★★★May 2023

“Pros: Prewar details, gorgeous street, renovated and updated appliances, nice neighbors, no pests Cons: 5 story walk up might get to you”

— 851 WEST END AVENUE · Manhattan
★★★★★Jul 2022

“Unit 5f Pros: It’s a really nice location Cons: The landlord will take forever to do anything about issues you have and in our apartment one room was too small to call a bedroom”

— 851 WEST END AVENUE · Manhattan
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