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All 4 tenant reviews.

640 CARROLL LLC · avg 3.3 ★★★★★ · New York City

★★★★★Jan 2026

“Pros: - Location - Natural light - Neighbors Cons: Besides the paper thin walls, ceilings, and floors, the real issue is with management. It took management months to fix radiator issues- noxious odor, sleep disruption from cracking and banging all through the night, and that's when they were "working". Often you were just left to freeze. It took the building making a group chat and coordinating to get any action- one tenant even abandoned his unit because his sleep disruption was so bad. The other primary issue was package theft. It was constant throughout my entire lease and they did nothing about it. We petitioned for the camera footage that is aimed directly at the drop off and they strung us along for over half a year until saying the camera had been broken and not captured anything. The doors were constantly broken. On top of that, any normal requests took ages to get handled if they were handled at all. The only exception is when all it was required was the super's time- the super was great. Advice to landlord: Do your job”

— 640 CARROLL STREET · Brooklyn
★★★★★Jul 2024

“Pros: Management is super responsive and helpful to any requests you may have. Cons: The trash area is not very well maintained and attracts rats. They have a pest inspection once a month but roaches continue to be a problem.”

— 640 CARROLL STREET · Brooklyn
★★★★★Dec 2021

“Pros: Clean, well taken care of, spray for pests once a month, responsive and flexible landlord. Cons: Cockroaches in the laundry room (basement), though I never had them in my unit (3rd floor). Advice to landlord: Utilize the outdoor courtyard space for tenants”

— 640 CARROLL STREET · Brooklyn
★★★★★Dec 2020

“Pros: Close to everything Cons: Old building, charm gets old. Advice to landlord: None at this time”

— 640 CARROLL STREET · Brooklyn
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