All 19 tenant reviews.

“Pros: The rooftop The doorman, Kenny Cons: Heating is a problem in the winter. Air con is a problem in the summer. Krystal, the building manager, never responds to problems. There is literally a group in the building that meets to discuss all the problems in the building There are never cushions in public spaces. The automatic doors stay open way too long which is a major safety issue. Packages are often stolen. In unit washer dryers are inefficient. Electric bills are sky high. Close to $1000 a month. Advice to landlord: Take better care of your residents.”

“Pros: clean, quiet, they just opened a grocery store underneath Cons: this building has 2 addresses so easy for packages, deliveries to get lost”

“Pros: Lived here for a year and can't really complain. The building management is great and the building itself is solid too. Cons: Only potential things I cant think of is that the front door is a bit annoying at times and the elevators are occasionally slow during peak times. Advice to landlord: Keep doing what you do!”

“Pros: Amazing doorman, friendly maintenance crew, no pests, new construction, no plumbing issues, mostly responsive management, secure building Cons: Terrible AC/heating units (SO expensive and noisy), no active ventilation in kitchen or bathroom, management does bare minimum to band aid issues, smells (cigarette smoke, weed, etc), in the 7yrs it's been open they've never cleaned the outside of the windows, rent used to be a normal/round number now it's to the penny”

“Unit 1205 Pros: So far I really like the building, feels like living in a nice hotel. Bathrooms are generously large, 1br unit is well laid out. Kenny the doorman is amazing, the maintenance staff is constantly keeping the building clean. Really hard to hear any noise between the floors. Cons: The water pressure is a bit low, where ideal water pressure is a 10/10 this is more of a 6-7. Hot water doesn't get very hot... I can take a shower and turn the water temp all the way to the hottest it will go and it's maybe pretty warm at best. Hopefully it can be fixed.”

“Unit 701 Pros: Rent stabilized units, Doorman, mailroom, gym, rooftop, really responsive maintenance team Cons: Like others have mentioned, the hvacs are ugly and faulty. We used to have doorman 6 days a week now we are down to 5. Don’t love that that change.”

“Pros: Well maintained, new Cons: HVAC units are old and loud”

“Pros: Nice, new luxury building. All the bells and whistles. Speedy response time for staff. Cons: The weekend doorman is rude. They refused to enforce the mask policy in gym and other public areas (laundry room, lounge) during COVID. The owners fired the old building staff and brought in a management company, who hired cheap labor to maintain the building. New staff does not speak English which makes it difficult to communicate issues. The laundry machines are always breaking and out of service, the furniture on the roof is falling apart, and they are raising rents for all existing tenants by at least 25%-30%. The majority of tenants (understandably) cannot afford the increase and there is major turnover happening. Advice to landlord: Don't be so greedy”

“Pros: Amazing apartment with beautiful furnishing and such friendly staff. The building is always clean and smells great! Cons: No cons- really love it Advice to landlord: Keep up the amazing management”

“Pros: Nice amenity building. Great doormen and handymen, very responsive. Good common areas. Cons: Elevators slow and one of them is broken often. Horrible AC/heaters in unit. They are loud, need a lot of maintenance and take a lot of room. Advice to landlord: Annual window cleanings. Doorman on Saturday.”

“Pros: Loved the gym, staff, and design Cons: Don't enjoy the noise & big windows so it's hard to cool”

“Pros: Among everything, the standout feature here is entire team of Alexey staff, who are a delight to see and speak with- Kenny, Louis, Roberto, and Orlando are the best, and they care about ensuring the tenant experience is a positive one. Otherwise, management utilizes an app to make maintenance tickets and rent payments a breeze. The shared amenities (roof, work lounge, gym, bike room) are fantastic, the neighbors are kind, and the package/mailroom is a huge help. Cons: The AC units are probably my one big complaint. They’re massive, old PTAC units built into the wall under the windows, which take up a lot of space in your apartment, look ugly as h*ll, and lack sufficient insulation.”

“Pros: Orlando and Roberto are awesome as are Luis and Kenny. The rooftop views are also amazing. Cons: The landlord responsiveness is absolutely awful. Also, we only had about 8 minutes of hot water for 2 people to shower every 2 hours. The heating units also had a gas leak and didn’t work. We reached out to the landlord and they didn’t respond or attempt to fix the issues until we called 3-1-1. Advice to landlord: Sell your property and stop being cheap”

“Pros: The building is clean, neighbors are respectful, management is very responsive. Cons: It is extremely cold in the apartment during the cold months.”

“Pros: Building staff is lovely and amenities are free Cons: Management blows, walls are paper thin and hot water heater doesn’t hold enough water for two hot showers Advice to landlord: Get it together. Everyone will move out after a year if everything stays the way it is.”

“Pros: -Kenny the doorman and Roberto & Orlando who do maintenance. Super responsible and pleasant to interact with -Rooftop views of the city -Trash Chute -2nd floor outdoor patio area -Bike room -Close to subway Cons: -Management is atrocious - very irresponsible and impossible to get a hold of. Takes weeks to resolve issues sometimes -heating/ac units break monthly- definitely bought after market for such old units to be in such a new building -huge drafts from windows, building was not built well and there is NO insulation -thin walls -hot water heater holds enough water for one hot shower in the winter -bbqs don’t work -laundry units break all the time Advice to landlord: Sell this building to someone who knows how to take care of it and upgrade necessities. You are driving this place into the ground, no wonder everyone moved out when their lease was up during the pandemic”

“Pros: Only pros are the super Roberto and the doormen and Orlando. The view of NYC skyline is also a + Cons: The appliances within this “luxury building” are so cheap. This building is only 2 years old and the heat/ac is always broken, hot water never works and when it does you get 5 mins of hot water at most. Upper management never returns phone calls or emails, extremely unprofessional. The rooftop sold us but the bbq’s are broken and nothing around here gets fixed. This building had been nothing but a headache and waste of A LOT of money Advice to landlord: Get your act together and treat tenants with more respect who move into a “luxury building”. Return people’s phone calls as well and next time don’t be cheap and rush to get a building up and invest in more durable appliances!”

“Pros: Doorman is very responsive and patient. There’s a subway station in 1 min walking distance, and a supermarket in 3 mins walking distance. Neighborhood is safe and convenient. Pets friendly! Cons: Building energy code is D, so it’s very hot in the summer and cold in the winter. You need to heat up the water in advance, and sometimes the water is not hot enough in the winter. Room is a bit small for its price. No washer/dryer in unit. Advice to landlord: Change the AC/heater machine, cold/ hot air is coming in through it.”

“Unit 701 Pros: I really like the location of this building. Its well maintained and apartment units are modern and spacious. I love the amenities, doorman, rooftop, gym and laundry. The hallways and elevators are cleaned daily and building staff are friendly and helpful! Package room is such a pro - everything is organized and you NEVER have to worry about anything going missing. Also the building is stabilized so renewals are reasonable and I don’t have to worry about getting priced out (just make sure you double check your renewal to make sure it’s aligned with the law. The legal rent on these apartments is whatever they rented for in originally in 2018 when the building was built). Communication between management and renters is good - for example, we’ve got email updates about one of the elevators being broken and when it’s going to be fixed (better than radio silence). Cons: This building uses gigantic industrial size window aircons, which also heat the apartment. It makes for a high conEd bill. They also break frequently. The windows outside are also never cleaned and the dust from 4th avenue construction makes them dirty. Landlords refused any rent negotiations during Covid even though they were offering deep discounts to new renters. Would have been nice to show appreciation for tenants who stayed and continued to pay on time. Advice to landlord: Modernize airconditioners, clean windows, update intercom door to allows tenants to operate from their phone and install automatic doors to make the building wheelchair/stroller accessible. Reward good tenants and fight to keep them with rent discounts or concessions - especially with so many people leaving. Don’t raise rents above the law.”