All 5 tenant reviews.

“Unit 18 Pros: <Location Location Location!! > - quiet and safe residential area - Line 6 a block away and line Q in 2-3blocks - having so many M buses stop right on Madison ave and 96th is amazing - Central Park in a block - close to Coffee shops, Bagel, Restaurants, Cute Bars and Museums (Met, Guggenheim, Salon94 etc) <Parking! (if you own a car in the city)> - building is located across from a school so it is easier to get a parking spot, especially when school is out (ex: national holidays, summer vacation etc) <Building> - very responsive super for repairs or other problems - clean (cleaning lady comes to every week to clean the entrance, steps, and common areas) <Appliances> - Laundry in-unit and Dishwasher were the best part Cons: <Mails/Packages> - my packages got stolen few times… i had to start sending my packages to usps and pick them <Water> - there were few big leakage issues that made some ppl move out - one time I was waken up by NYFD at 3am - another time the whole building didn’t have water for a week (kitchen, shower, toilet etc) <Stairs> - when you live in a unit higher than 4th floor, it is very tough - the stairs are steep and slippery; i fell few times Advice to landlord: better trash management”

“Unit 3 Pros: There was cleaning 2x a week, and garbage being taken out 2x. Close to Central Park In Unit laundry Cons: Management not responsive to requests or needs Horrible communication There was a time in the winter where 4 or more days passed where the heat stopped working No security, packages get taken Advice to landlord: do better by responding to the needs of your renters”

“Pros: Location, updated appliances, laundry in unit, pet friendly, price. Cons: Water leaves weird gross staining, no fan in bathroom (have to open window), bugs, mice, no package area (stolen packages), heat is iffy, fire alarm goes off each time we use oven, fridge is backwards so can’t open all the way, outdated rent payment method.”

“Pros: Super and building maintenance is fine. Cons: Packages were stolen multiple times and it was IMPOSSIBLE (never received) to get security camera footage or even simply a statement saying there was no available footage to be able to file a police report for reimbursement. Salon Realty Management company is useless.”

“Unit 16 Pros: The location is great Cons: Having 3 garbage cans for 18 full apartments and taking that garbage out once a week. Garbage lined the hallway. Owners/Managers complete scum lords. Had no water plumbing for weeks in the height of the pandemic. Maitnence leaves tools/ladders scattered around the building. The common space is a garbage tool shed. Good luck reaching anyone with any problems you may have Advice to landlord: Learn how to respect your tenants by being responsive. Weeks of un answered emails/calls. Tell the maintenance guys to stop smoking cigarettes by the property it makes the building smell. Just do better all around. Luxury prices for motel hospitality”