All 17 tenant reviews.
540 EAST 5TH STREETEQUITIES, INC. · avg 3.0 ★★★★★ · New York City
“Pros: Decent building in good location. Cons: Bed bugs were reported on the 2nd and 4th floors in January 2026. Because management didn't notify neighbors as required under NYC law, the bed bugs have now spread to the 3rd floor and other additional units. The original units have not had complete treatments, the newly infested units have had no treatment, and management has still not notified the rest of the building, They're slum lords who don't care that the entire building is now infested with bed bugs. Advice to landlord: Well, following the law would be a good start. You should treat problems proactively (like the broken trash chute door) before they become building wide issues and hurt even more people.”
— 540 EAST 5 STREET · Manhattan“Pros: super cheap good location Cons: old building with young tenants”
— 540 EAST 5 STREET · Manhattan“Pros: Cheap and relatively clean Cons: Problems with hot water every once in a while”
— 540 EAST 5 STREET · Manhattan“Pros: Great location and good area with fun dive bars on the block but not right below. Great laundry around the corner too. Extermination every month seems to be pretty effective Cons: Heating is all over the place — had a morning where it was 40° in my unit because the heat wasn’t on when freezing outside. Building isn’t super responsive but haven’t had many problems.”
— 540 EAST 5 STREET · Manhattan“Pros: The space you get in the living space is nice and the live in super is super kind. Cons: The trash could be managed better and the hallways could be cleaner Advice to landlord: Cleaner common areas”
— 540 EAST 5 STREET · Manhattan“Unit 2 Pros: Fun black & white tiled bathrooms. Low key interior means my shabby/boho furniture doesn’t look out of place. We have more space than most of the other places that were available at the time we looked. We haven’t needed extermination services yet, but it seems like they do a monthly service call for those that do. Heat is plentiful in the winter. Cons: No big gripes. It’s definitely a grungy apartment, but it’s the East Village. There are some minor cracks in the plaster, but nothing egregious. There are some cracks in the tiles, but nothing dangerous/nothing that impacts the utility of the apt. We accepted that the floors are permanently stained, so we forked out some money for some vinyl mats to cover those areas. So far only 1 dead cockroach/1 living cockroach spotted in the first two months. Advice to landlord: Make sure the stairs to the outside are evenly spaced & straight. Some of them are iffy & probably a liability.”
— 540 EAST 5 STREET · Manhattan“Pros: lots of young people Cons: we had a horrible roach infestation. a lot of tenants said that they did not but our unit DID and management was not helpful. they did end up letting us break our lease. Advice to landlord: respond to your tenants”
— 540 EAST 5 STREET · Manhattan“Unit 19 Pros: Location near Tompkins sq park was nice + roof was safe and roomy - that's about it. Cons: Dishwasher had mold on it from day 1. Mail would be stolen all the time with little to no responsibility from super/management. Security Deposit took months to get back and that was only after continuously inquiring.”
— 540 EAST 5 STREET · Manhattan“Pros: I liked the convenience and location of this building. It was incredibly central and in a lively area. Cons: There is a pest problem, a plethora of repairs issues, and the building management is almost impossible to contact.”
— 540 EAST 5 STREET · Manhattan“Unit 1 Pros: Back apartments are quiet Cons: Pest problems (mice and cockroaches) Security deposit took months to get back and only received after threat of legal intervention Advice to landlord: Be more proactive”
— 540 EAST 5 STREET · Manhattan“Pros: Great location, right by Tompkins sq park and lots of restaurants / bars Cons: Far from trains, had cockroaches & mice in apartment Advice to landlord: Manage pest control better”
— 540 EAST 5 STREET · Manhattan“Pros: I guess the location was okay?? Cons: Super is terrible and gaslights tenants, zero heat in the winter, filthy and not well kept”
— 540 EAST 5 STREET · Manhattan“Unit 11 Pros: not much honestly Cons: While other units in the apartment reported only having a few cockroaches, our unit was absolutely infested. We are clean tenants and we even set our own traps and told our super about it, but the problem was consistent. It is a poorly maintained building overall. Also, there was a guy who has lived in the building his whole life and plays the bass extremely loudly. Between him and all the loud NYU kids, it was not peaceful. Advice to landlord: Deal with the roach problem!”
— 540 EAST 5 STREET · Manhattan“Pros: Good location Cheapish rent $1450-$1500 a room Cons: I heard a neighbor had a bed bug infestation while there Super is defensive and will push back on helping Property manager is hard to reach Water leaked from our ceiling Mail was stolen frequently Advice to landlord: Get more help! This building is old and needs support - its tenants need support! And you couldn’t help enough.”
— 540 EAST 5 STREET · Manhattan“Pros: Location, decent appliances including dishwasher Cons: Mice, management company (stopped responding when we asked where our security deposit was, had to file a claim and still have not received) Advice to landlord: Don’t steal security deposit money”
— 540 EAST 5 STREET · Manhattan“Pros: Cheap, nice exposed brick inside, great location in east village, appliances are old but worked fine Cons: Super destroyed (literally, and then threw it off the roof) a table we left on the roof once before we knew furniture wasn't allowed up there. At the end of our lease, the landlord refused to give our security deposit back. We had to file a complaint with the NYS DA and then they returned it promptly. There were mice in our apartment from time to time and it was generally pretty dirty and dark. Even when we cleaned it, it still felt super dirty. Advice to landlord: Don't steal money from your tenants.”
— 540 EAST 5 STREET · Manhattan“Pros: There are walls, a roof and floor in the apartment. Cons: Everything. The property owner took months to fix the slightest problem. They refused to give back our security deposit and we needed to reach out to the NYS Consumer Bureau to get it. The super did nothing but smash garbage with a sledgehammer in the trashcan courtyard of the building. Mail is consistently stolen, and the inside of the building doesn't look like it has been cleaned since WWII. Advice to landlord: Turn yourself into the police”
— 540 EAST 5 STREET · Manhattan