All 8 tenant reviews.

“Unit 3C Pros: New Day Management is refusing to refund my security deposit deposit. I moved out on 11/1 and they were supposed to return security after 14 days! It is March 17th and they have not contacted me and I have called 16 times, sent two certified letters, and they still have not returned my deposit. ai know for a fact they are doing this to other tenants AND if they do give you a check, it bounces! Avoid this management! They are disgusting crooks! They also failed to honor a rental agreement where they would pay $600 toward my rent for the year. Finally, they charged me for water when water is clearly outlined as their responsibility! Beware of this horrible management company! Cons: 1. Over $2000 energy bill in 7 months!!! 2 Faulty HVAC system - apt freezing for months 3. Cheap appliances Advice to landlord: Resign!”

“Pros: Great neighbors and great neighborhood Cons: NewDay Management has been a total disaster. Don’t move here! Advice to landlord: Sell the building to owners who have common sense”

“Pros: It’s clean and taken care of Cons: Road side noise is bad, the walls are thin, windows are not soundproof and not worth it”

“Pros: -cleaning/maintenance team is onsite daily - there was a change in management Summer 2024. The new management is less responsive. - the part time front desk concierge is no longer present. - neighborhood and tenants are pretty quiet. - solid gym - mail room is a plus Cons: - bathroom sink water pressure - corridors could use a paint touch up - nice rooftop but no grill on the rooftop. - ongoing commercial construction as they bring in tenants on the street level. Advice to landlord: Better upfront communication and notice regarding repairs and construction in the building.”

“Unit 2G Pros: - Gym in the basement of the building - Rooftop with views of Manhattan - Daily cleaning of shared areas Cons: - Thin walls between apartments - Management responsiveness is delayed or non-existent, with poor communication on getting keys and repairs. - Cheap or bad quality finishing around the apartment - Deposit was returned after six months!! Management did not respond to phone calls or email on the matter. - Make sure to validate property owner is properly listed on lease agreement. Advice to landlord: Treat your tenants properly by not disrespecting them and their time!”

“Pros: Neighbors Balcony Porter Washer dryer in apt Rooftop (still needed to be renovated ) Package room and contactless key Cons: Rooftop (still needed to be renovated ) parts all over the roof Paid for water and heat Small rooms made out to be 2 bedrooms when it’s really just one Over 2500 in rent should have more than 2 closets No living room Management sucks they take days to respond Still didn’t get my deposit back and todays the 12 Management doesn’t plan ahead for holidays Security is horrible and front door is always broken Woman was assaulted due to broken door They don’t update codes or access as people move out Garage door will remain open for hours someone can get attacked down there Advice to landlord: Correct all the cons starting with management”

“Unit 6D Pros: New building with modern amenities. Comes with dishwasher, HVAC, and laundry. FIOS capable. Cons: Walls paper thin for something so recently constructed. Doors as well, so much energy loss from large gaps. Shoddy construction with gaps around all the outlets. There was mention of a receptionist, but has never existed. Have to nag management to hold them accountable on their own timelines. Advice to landlord: You’re not going to continue to get new residents with the rent. There’s much better cheaper around.”

“Pros: 1. Nice appliances, not the cheap ones usually seen in other NYC apartments 2. Indoor Washer/Dryer 3. Good natural lighting 4. Patio Cons: 1. Poorly managed. The entire apartment was covered in dust and random trash the day we moved in, and the management totally didn’t want to deal with it like other apartment buildings usually did. Typically when a tenant move in, they at least clean it up. The doorman had to multitask and help us clean, which leads to— 2. Doorman When I just moved in, there was a doorman and then he resigned (he was used as a janitor and doorman and super at the same time). Then there was no doorman for a long time, and when I moved out there was a doorman every day from 3 pm to midnight. One of the doorman harassed me. 3. Inconsiderate people racing in the neighborhood. It is very loud, and sometimes it takes place at 1 am. 4. The yard of 3423 Farragut is terribly maintained and is almost a trash yard. At first I thought I’d be alright but then turned out the trash in its backyard is basically a breeding ground for mosquitos and flies. It makes it almost impossible to open the windows especially when it is warm now, unless you have a window screen in place, but— 5. The windows! Oh my god the windows looked nice at first, giving all the natural light, but they open inward and there is no way for you to insert a window screen. 6. The building, like many other rental buildings, is rushed together to get the construction finished. Such as the poor ventilation in the kitchen. The way they set up the cord for the internet is strange. And I’ve never seen the gap under the doors to be so wide, but they can be fixed with some insulation foam. 7. Added after moving out: getting your security deposit back is a pain in the butt. It’s been months and I still have not gotten my deposit back. Advice to landlord: Please get the building better managed.”