All 8 tenant reviews.

“Pros: They are very attentive to the cleanliness of the building. Apartment was renovated and cleaned before move in. Cons: Paint all over the floors when moving in. Seems like they didn’t put a tarp down before painting. Noise level is LOUD but to be expected being right next to the GWB. Management seems old so not the best attitudes on the phone or best help but not the worst. Reaching out to the rent department is actually dreadful, it’s only one lady and she never picks up. LAUNDRY IS EXPENSIVEEEE. $3.75 for washer and $2 for 30 minutes in the dryer and .25c for every 4 minutes added and who puts their clothes for only 30 minutes to dry… Advice to landlord: Have a better system to reach out about rent. Seems like Eva is never available.”

“Pros: Responsive management, good location, nice neighbors Cons: Packages stolen regularly, sometimes hallways can be a little dirty, but they’re usually cleaned quickly.”

“Unit 2G Pros: Location is terrific! Directly between two close subway lines and in upper Washington Heights, so surrounded by some of the loveliest parks in NYC. The south facing units have lots of sunlight, since there are no buildings in front. Area is safe and has plenty of restaurants and good for families or folks with dogs. Beautiful sunsets! Cons: Tenants used to have to fight for everything with the management company. Management company still does not email or provide direct payments from bank account (has to be checks) and is still Old School, but improving. The building is cleaned once every week, so the floors can get very dirty especially in the winter and when kids (there are daycares here) spill drinks and food. Garbage and take-out food can sit around for several days unless we pick it up. The front door lock (to lobby) keeps breaking and folks come in and steal the mail or loiter and smoke in the hallways, but this is not something that happens only in this building. The laundry room washing machines keep breaking or flooding and the dryers do not always work well. Advice to landlord: Consider continuing to make improvements to the building to keep current tenants and attract new ones.”

“Pros: I think it’s good and would recommend it to others. Super is responsive for the most part, the elevator has worked, so has heat, water, laundry. Things have worked and have been fine. Cons: Probably a problem everywhere but the heater is loud and it’s either too hot or too cold. Super sometimes does not respond to texts or shows up to apartment without word. Packages get stolen sometimes. Laundry room is a little gross and I avoid it on weekends but everything had worked.”

“Pros: Clean, functional elevator, quieter neighbors, quiet at night, roomy apartments. Nice kitchens with dishwasher and lots of cabinet space. Laundry room is new. Cons: Super is a unavailable sometimes, and took a few weeks to finally get the exterminator to come. The apartment kitchen is nice but also looks like a five year old assembled it and lots of hidden cracks everywhere. Also, nearly every closet rod broke within a few weeks of moving in. Started seeing some big rats by the trash too unfortunately.”

“Pros: Four walls and a door. Cons: How many characters can I fit in here…? The WORST and most inconsiderate neighbors who think just because they’ve lived here for a long time that they have the right to treat everyone like scum. Children in building are too loud and play in the hallways. None of the amenities you pay for ever work (laundry out for 6 months followed by the elevator that is now out of service 4 months AND COUNTING). Leaks in the walls and ceiling. Homeless people at the intersection and the church across the street that constantly scream at each other all night. There is a “safe injection” site a few blocks away which only brings dealers, junkies and used needles to the area. Tenets in the building will buzz anyone in (junkies included) which creates an unsafe environment for everyone else. Packages are stolen constantly. Unclean. The radiators sound like someone breaking into the apartment or a neighbor playing a drum solo on the pipes. Paying rent BY SNAIL MAIL in 2021. Advice to landlord: Living here is unbearable. Please visit your properties and WITNESS what your tenets are having to deal with on a daily basis.”

“Pros: Location, location, location Cons: Management. Laundry and dryers are over priced and you can never get your money back when they don’t work. Elevator out of service for 6 months with a lot of older tenants on the upper floors. Advice to landlord: Be responsive to tenants”

“Pros: Laundry, new appliances and close to subway Cons: Too much construction Advice to landlord: Hire a decent project manager to close out this ongoing scaffolding project.”